On December 13, some media exposed that two Starbucks stores in Wuxi had tampered with the shelf life of raw materials and promised to sell the pastry the next day after opening without overnight. In this regard, Starbucks China told the Beiqing-Beijing headline reporter that it has begun an internal investigation and will reply as soon as possible. The reporter noted that one of the stores involved has shown "closed business".
On the morning of the 13th, it was reported that some media undercover investigations in two Starbucks stores in Wuxi found that some stores frequently touched the red line of food safety. Ingredients continue to be used after expiration, making a variety of best-selling drinks for sale, if there is a lot of old material leftovers, the clerk will directly tamper with the shelf life.
Black tea and matcha liquids, which originally had a shelf life of only one day, often have a lot left at the expiration time, so tampering with the shelf life often occurs. The store supervisor is also aware of this behavior, the supervisor, the clerk "words and deeds" to tamper with the shelf life, some ingredients were artificially "extended" for a week.
Tampering with the shelf life of ingredients is not a special operation of this Starbucks store. At another Starbucks store, they did the same thing with expired ingredients.
Pastries that promise to "stay overnight after opening" are secretly on the shelves the next day. One supervisor made it even clear that he would put the rest of the previous day on the counter and continue to sell, "first sell the leftovers from yesterday, and then sell the new ones today." ”
In addition, the above-mentioned stores also have hygiene problems such as wiping items such as coffee machines and bars with a garbage can wipecloth, and not discarding the towel, but continuing to use it, as well as handling problematic ingredients in advance to cope with inspections.
In this regard, Starbucks China told the Beiqing-Beijing headline reporter that it had learned about the content of the revelation and was conducting an internal investigation. The reporter found through the Starbucks App inquiry that as of press time, one of the stores involved, the Wuxi Starbucks Zhenze Road store, one of the stores involved, has been displayed as "closed for business", and another store involved, starbucks Wuxi Changxing Building Store, can still be ordered.
The two stores were exposed to tampering with the shelf life of raw materials
According to the Beijing News's "No. 37 Serious Cases Unit" column, Starbucks, a world-renowned coffee brand, has more than 5,100 directly operated stores in more than 200 cities in China. Starbucks made a commitment on its official website: "Based on the highest industry standards, develop and strictly implement Starbucks gold food safety standards." ”
However, the Beijing News reporter recently found in two Starbucks stores in Wuxi City undercover investigation found that under the so-called "gold standard", some stores touched the red line of food safety: the ingredients continued to be used after expiration, made into a number of best-selling drinks sold; the supervisor, the clerk "word and deed" tampered with the shelf life, some ingredients were artificially "extended" for a week; the pastries that promised to "not stay overnight after opening" were secretly put on the shelves the next day.
The reporter went undercover for many days and found that the above chaos is not accidental, driven by interests and regulatory omissions, some stores follow the "unspoken rules" of food safety.
On December 13, Starbucks China's official Weibo responded to the matter. Starbucks said: We have paid attention to reports about two Starbucks stores in Wuxi. We are deeply shocked by the food safety issues covered in the report. We are highly concerned about this incident, and have closed these two stores at the first time and immediately launched an in-depth investigation. In the 22 years since entering the Chinese market, we have been committed to implementing strict food safety standards and adopting a resolute zero-tolerance attitude towards food safety issues. We welcome the public and the media to conduct continuous supervision of us.
Source: Beijing News (reporters Peng Jingtao and Han Futao), Beijing Youth Daily, Zhongxin Jingwei