Wenfeng Hair & Beauty: Consumers' prepaid consumption will be docked with the government's collaborative regulatory service platform

Shanghai, December 13 (Xinhua) -- Shanghai Wenfeng Hair and Beauty Co., Ltd., which has recently been questioned by public opinion, issued a statement apologizing on the evening of the 12th, saying that it is connecting consumers' prepaid consumption with the information of the government's collaborative regulatory service platform, and this work is expected to be completed within ten working days.

For the boss to engage in personality cult, blowing "rainbow fart", Wen Feng's strange corporate culture has recently triggered network "onlookers". Since then, Wenfeng's official website cannot be opened, and the articles on the "Wenfeng Today" WeChat public account released by "Haoge Thought, Haoge Government Decree, and Wenfeng Information" have all been deleted.

Wen Feng said in the latest statement that it will establish a corporate culture that conforms to the core values of socialism, and accept the supervision of the public, the media and relevant government functional departments, and the official website and WeChat public account are working hard to rectify.

Xinhua News Agency previously released an in-depth investigation article "Control "one small", routine "one old" - see how the chain company turned "shampooing into brainwashing"" pointed out that Wenfeng stores have launched a variety of "product + service" package packages to consumers, which is essentially prepaid consumption behavior, through this "routine", Wenfeng has been able to circumvent the relevant prepaid cards and prepaid funds supervision laws and regulations.

In response to the issue of prepaid consumption, Wenfeng said in the statement that in accordance with the relevant administrative regulations of Shanghai Municipality on single-purpose prepaid consumption cards, the business system of Wenfeng's direct and franchised chain stores will be connected with the information of the government collaborative supervision service platform, and this work is expected to be completed within ten working days.

As of December 7, 2021, the Shanghai Municipal Consumer Protection Commission received 476 complaints against Wenfeng, an increase of 45% year-on-year. Complaints focused on inducing large sums of money and refusing to refund, delays in after-sales service, and neglect of corporate responsibility on the grounds of "franchise stores".

According to the market supervision department of Putuo District of Shanghai, Shanghai Wenfeng Hair and Beauty Co., Ltd. has illegal acts involving single-purpose prepaid consumer cards, prices and advertising, and has filed a case for investigation, and the case is currently under investigation. (End)