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The pennant of "Love Patients, First-class Service" is dedicated to the Rehabilitation Medicine Department of Shan County Central Hospital

author:Luwang Heze

On <b>November 16</b>, the family of Mr. Chen, a patient, sent a pennant with the words "Love patients, first-class service" to Ji Fajing, director of the Rehabilitation Medicine Department of Shan County Central Hospital in Heze City, and Chen Yuanyuan, head nurse, to express their gratitude to all medical staff.

The pennant of "Love Patients, First-class Service" is dedicated to the Rehabilitation Medicine Department of Shan County Central Hospital

It is reported that the patient Mr. Liu was admitted to the hospital on September 5 due to "sudden consciousness disorder for 1 hour", and the patient improved the relevant examination after admission, and the head CT examination showed "brainstem hemorrhage". After being given ECG monitoring, blood pressure control, mechanical ventilation, hemostasis, dehydration and cranial pressure reduction, awakening promotion, nutrition, organ function protection, and hydration, the patient's condition was stable, the consciousness was still in a coma-blur state, so on October 1, he was transferred to the Department of Rehabilitation Medicine for rehabilitation treatment.

According to the actual situation of the patient, the Department of Rehabilitation Medicine formulates targeted diagnosis and treatment and nursing plans, including post-tracheostomy nursing care, indwelling nasogastric tube, catheter management and other nursing specialty services. The patient's family has just begun to contact the seriously ill patient, the nursing work is not clear, the patient's consciousness cannot be expressed, and the family's emotional fluctuations are large, which affects the patient's rehabilitation and nursing work. Chen Yuanyuan, the head nurse, found problems and carried out health education guidance and psychological counseling in a timely manner. Head nurse Chen Yuanyuan and responsible nurse Li Zhishuang helped the patient's family for the first time, did a good job in the nursing work of the patient from intensive care to ordinary monitoring, taught the patient's family to clean, turn over, pat the back, place the good limbs, the precautions for various pipelines, etc., guided the family to divide labor and cooperate, alternate rest and other nursing details, so that the patient's family better adapted to the patient's accompanying work, for clinical diagnosis and treatment and disease recovery, to provide accurate vital signs and a good rehabilitation environment, with practical actions to win the recognition of the patient's family. Director Ji Fajing led Wang Qingchao, Ding Li and other physicians and rehabilitation division Shuai Peng to discuss the rehabilitation treatment plan, the family actively cooperated with the treatment, the patient's condition gradually improved, and now the patient's consciousness has been restored, and can cooperate with the rehabilitation division's instructions to carry out simple fist shaking, raising limbs and other actions.

Mr. Liu's family was relieved and excited, and tightly held the hand of Director Ji Fajing: "Thank you for the careful care of the patient by the rehabilitation doctors and nursing staff, the patient is in a coma after cerebral hemorrhage, his limbs are paralyzed, and now he has woken up, knows people, and there is hope for the recovery of the disease." Mr. Liu's family came one by one: every time the medical staff of the rehabilitation department rounded the room, they always carefully inquired about the condition, patiently listened to the appeals, carefully enlightened, and gave him family-like care and family-like warmth. After the patient is clear, completely unable to accept his current situation, into a sad and desperate mood, so as to refuse to recover for a time, in order not to let the patient miss the golden period of rehabilitation, in the face of the patient Lao Chen's punches and kicks, Shuai Peng while comforting his excited emotions, patiently guiding, while insisting on doing functional exercises for him, so that Lao Chen in more than a month of rapid progress. Shuai Peng will also guide patients in speech training while carrying out physical rehabilitation. The rehabilitator said that now the muscle strength has recovered about level 3, which is something that our family members dare not think! There is also a responsible nurse Li Zhishuang is seriously responsible for the patient, not afraid of dirty and not afraid of tired, see the patient coughing up phlegm, immediately take the paper to wipe, but she has never had a complaint, to be honest, we as patient children can not do so well! There is also Xiao Min, a nurse on the night shift, who comes to see every once in a while, helps to turn over and pat his back, and runs several times a night...

The pennants and praise sent by the patient's family members have given the greatest encouragement and affirmation to all the medical staff of the department, and are also the support and motivation for the 9S work of our department. Patient satisfaction and praise, this is our biggest gain.

Under the leadership of Director Ji Fajing and Chief Nurse Chen Yuanyuan, the Rehabilitation Medicine Department of Shan County Central Hospital will continue to work hard with a sense of responsibility and mission for patients, and provide patients with more high-quality medical and nursing services with full enthusiasm to protect the health of patients. (Correspondents Liu Zhaohui and Liu Yalu)