Recently, at the "indiscriminate comprehensive window" of the Jinshan District Administrative Service Center, Ms. Song, the owner of a local beauty salon, came to apply for the renewal of the public place health permit, and completed the form filling and material reporting in less than 3 minutes. For this process, she was overjoyed, "I originally did not bring any application materials, but I came to consult with the mentality of asking what to do first, I did not expect to handle it so quickly, it was too convenient."
This is due to the online application of the "Jinzhi Office" government affairs intelligent office system. It is understood that in recent years, with the in-depth implementation of the reform of the municipal affairs service "One Netcom Office", from "entering a door, to a window, running once" to "fingertips, doorstep, integration", Jinshan District government services have shown a new style, and now the convenience, operability and experience of the people are better and stronger.
Fill in the materials, the machine automatically review and correct
Incomplete material preparation, repeated submissions, repeated modifications, multi-head running, time-consuming and labor-intensive? Jinshan District actively promotes the development and construction of the "Jinzhi Office" intelligent auxiliary approval system, digital empowerment helps enterprises and the masses to achieve intelligent filling in and streamlining of materials for applications, and window receipt review to achieve intelligent pre-examination and rapid feedback.
A staff member of the Jinshan District Administrative Service Center said that this system through process reengineering, change "multi-table" to "one screen", the same field information of multiple materials to adjust and merge and rearrange, the enterprise masses only need to fill in the content according to the instructions, "Jinzhi Office" can intelligently generate declaration materials that meet the requirements of the specification. After the materials are generated, the applicant can use the intelligent pre-examination function to conduct self-examination and self-correction of the application materials filled in according to the requirements of the approval rules, and greatly increase the proportion of one-time completion of the matters.
At the same time, the data sharing changes from "filling in the form" to "filling the form". "Jinzhi Office" relies on the municipal "digital source project" and the empowerment of the electronic license library, according to the automatic capture of relevant information required to fill in the form to achieve intelligent pre-filling, for the materials issued by government departments, it can be automatically retrieved through the electronic license library or data verification, etc., to achieve materials without submission, and the traditional item-by-item content "filling in the form" into "intelligent pre-filling" and manual supplementation as a supplement.
Man-machine articulation changes from "human core" to "machine review". According to the key points of the review on the application form and the declaration materials, the correlation logic between each field, and the judgment rules, the "Jinzhi Office" forms intelligent machine review and approval rules, with the "machine review as the mainstay, supplemented by human verification" approval mode, reducing the manual subjective judgment of the audit point based on experience, and improving the quality and efficiency of approval.
Complexity, intelligent and simplified operations
Confused after reading the work guide? It doesn't matter, there is also a special "easy to do" service on site to help.
Taking the "urban sewage discharge into the drainage pipe network permit (new office - small catering)" as an example, in the past, the handling was mainly handled at the offline window, the online office rate was low, and there were many types of projects, which were divided into 13 categories such as industry, construction, catering, and medical treatment, so the static work guide was very limited in pertinence.
In view of this kind of high-frequency handling matters with high professionalism, Jinshan District has carried out reform through the "easy to do" service, making full use of the benefits of digital empowerment, focusing on the whole process of handling government service matters for enterprises and the masses, providing office workers with intelligent auxiliary services of "personality guide + intelligent declaration", and improving the convenience and experience of office workers. Nowadays, after removing the form items and handling materials that are not related to small catering, the original universal application form filling elements have been reduced by nearly 40%, and the text of the water quality discharge commitment letter and the self-supplied material standards have also been optimized simultaneously.
Based on the real-name authentication system of "One Netcom Office", the applicant can retrieve the license required for handling the matter under the name with one click by clicking "Confirm Authorization", and is exempted from submitting the corresponding paper materials. At the same time, the "easy to do" service can also realize online service functions such as intelligent pre-filling, intelligent pre-examination, automatic conversion of declaration forms, online signature or legal person electronic signature.
After the submission of the office, the system will also take the initiative to inform according to the business process and push accurate services. Applicants can check the progress of the application through multiple channels on the online platform and SMS notification.
"Take the land and start construction", online tracking supervision
In order to achieve the whole process of industrial project tracking, Jinshan District relies on the "One Netcom Office" platform to develop and design an online tracking system of "land acquisition and construction", which deeply integrates online and offline approval services, and all parties to the project promotion can view the project progress in real time online and adjust the promotion plan in a timely manner. For example, the system sets up a project lag warning reminder, forcing various functional departments to accelerate "offline" and effectively improve the efficiency of project advancement. The project can be traced and evaluated, providing effective support for the coordinated promotion of all links, and promoting the work of "taking land and starting construction" to speed up and increase efficiency.
It is reported that this year, a total of 12 projects in Jinshan District have independently applied for "land and start construction", of which 7 projects have been successfully started. These 7 projects, from land delisting to construction, compared with the optimal series of parallel procedures under the situation of the district-level approval department promised to approve the time, speed up about 80%, for the development of enterprises to seize market opportunities, accelerate the transformation of investment achievements into development results in the region.
Column Editor-in-Chief: Huang Yongdi Text Editor: Huang Yongdi
Source: Author: Huang Yongdi