In the third quarter of 2021, "the people ask the government" combined with the city's cadre style to concentrate on rectifying the work, focusing on hot issues in the field of people's livelihood, continuing to advance in depth, and achieving certain work results, but there are still some answering units that do not know their responsibilities, do not perform their responsibilities, do not fulfill their responsibilities, do not assume responsibility, emphasize replies, light implementation, and cannot solve the demands of the masses in a timely manner.
In the third quarter, the "People Ask Politics" platform received 19,922 posts, mainly focusing on education consultation, property complaints, inflated housing prices, traffic congestion, shortage of parking spaces, and unsupervised shared bicycles. The average satisfaction rate of the reply was 65.06%, a slight decrease from the second quarter. There were 110 units involved in the handling of posts, and 98 respondents could respond in a timely manner according to the requirements of the time limit, accounting for 89%, an increase of 1.5% over the previous quarter.
There is a problem
(1) The problem of timeout not being delayed still exists. In the third quarter, there were still 7 answering units and 12 postings that exceeded the time limit and did not apply for extension, namely 5 yulin railway stations, 2 municipal meteorological bureaus, 1 jingbian county, 1 jia county, 1 management committee of Yushen Industrial Park, 1 local power Yulin company, and 1 yulin branch of china construction bank.
(2) The reply is perfunctory and does not know the responsibility. Yuyang District: Netizens complained that "the teachers of a class of the 21st primary 6th grade in Yulin City change frequently, and the school administrators do not attach importance to the students in this class, which is irresponsible to the children", and Yuyang District replied that "our bureau ordered the 21st Primary School of Yulin City to rectify the relevant problems, and combined with the actual situation of the school to carry out home-school co-education activities to create a good education and teaching atmosphere." "No specific rectification opinions and handling decisions were made for the complaint problem, and the problem was replied to perfunctorily. Municipal Medical Insurance Bureau: Netizens asked "Can Yulin electronic medical insurance vouchers be used in Xi'an?" The answer given by the answering staff of the Municipal Medical Insurance Bureau that "this question does not belong to the Municipal Medical Insurance Bureau and should be replied by Xi'an City", fully reflects the problem of unclear responsibilities of individual cadres of the Municipal Medical Insurance Bureau, the lack of mastery of policies, and the lack of proficiency in business.
(3) Procrastination in handling affairs and failure to perform duties. Yuyang District: Netizens reflected that "there are safety hazards in the roof of the capital community of Dongsha Nanyuan", and Yuyang District replied that "after the community staff docked with the property company of the community, the property company is actively solving." As of now, netizens have called to reflect that the problem has not been solved.
(4) The standard is not high and the responsibility is not fulfilled. Mizhi County: Netizens complained that "the Yipinxiang Hotel in Building 1, Binhe Community, Mizhi County is seriously disturbing", and Mizhi County replied that "the County Creation Office has urged the Market Supervision Bureau to rectify it." However, the rectification work did not follow, and the reply was answered by answering, and the work was not responsible for the work and disregarded the interests of the masses. Local power Yulin Company: Netizens reflected that "there are safety hazards in the cable line of Changguan Shangxiang on South Avenue in Yuyang District", the local power Yulin Company did not fulfill its responsibilities, only increased the cable with potential safety hazards from the original 1.7 meters off the ground to 3.2 meters, did not completely solve the demands of the masses, and replied to the government without paying attention to details, the audit control was not strict, and the handling unit and the consultation telephone were left wrong, resulting in netizens asking the government again.
(5) Unwillingness to do things without responsibility. Suide County: Netizens have repeatedly reflected that "the wall between the Golden Sunshine Community in Suide County and the Mingzhou New Town is not demolished, affecting travel, and there are potential safety hazards", Suide County replied every time that "the wall is the boundary wall between golden sunshine and Mingzhou New Town, the Mingzhou New Town Road has been handed over, and the Golden Sunshine Road has not yet been handed over." "As of now, the most basic travel and safety hazards of the masses have not been solved.
In the second quarter, the rectification of the unit was reported
In the second quarter, the answering units that were notified took the initiative to claim the problem, effectively strengthened rectification, and held accountable those who were not strict and untruthful, with a total of 23 people accountable, including 2 people who were admonished to talk, 2 people who were transferred from their posts, and 19 people who criticized and educated.
Editor: Wang Wenrui
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