前几天一个朋友来问我,她的一个老客户,最近反馈市场同款产品,有其他供应商可以提供更优惠的价格,她不知道该怎么回复客户
我帮她整理了下思路,告知她,首先要知道市场上有更便宜的价格,很正常,现在竞争这么大,价格自然有高低
同时我询问她,他们的价格是否有下降的空间,很遗憾,她告诉我没有可降低的空间了
她跟据我的建议,给客户写了一封邮件如下:
Dear Lucy,
Hope everything fine with you~
I have just returned to work, and very glad to receive this information you have shared with us, which has aroused our high attention. I feedback this important information to our leadership yesterday.
We have always maintained a good cooperative relationship, including the stability of product quality, delivery time, payment method, and SKUs to expand products together with you. We can't deny that there are products of the same quality on the market at a lower price, but we can't just rely on a sample and price to measure whether we can cooperate with this product in the long term. How do you think?
As I mentioned in the email before, due to the great fluctuations of the exchange rate in 2022, in order to support regular customers, when the exchange rate drops from $7.2 to $6.7, we still offer you the discount price when the rate on $7.2, even though the exchange rate drops to 6.7 again. Of course, more importantly, I appreciate that you have actively increased your order quantity to meet our minimum order quantity. I think this is the reason for mutual cooperation, mutual benefit and win-win, and long-term stable development.
If there is anything in the price that can better support you, such as better RMB exchange rate, lower price of raw materials, etc., we will not hesitate to keep update and better price for you. Again, thank you for your understanding and support all the time.
Best regards
Lily
朋友写好以上邮件,发给我,让我帮忙看看,还有什么漏掉的
基本上我给她分析的几点都有涉及到,但是这封邮件,我只给她打了60分,她很好奇,让我帮忙修改
各位福友们,想看看衣草哥修改后的版本么?