On November 5, Lan Lingli, secretary of the Qingyuan County CPC Committee, came to the reception room of the county social contradiction and dispute mediation and resolution center, warmly received the visiting masses, listened to the voices of the masses, and relieved the masses of their knots and doubts on the spot. Lan Lingli stressed: All levels and departments should serve the people wholeheartedly, swoop down and sink their hearts to communicate with the masses face-to-face and at zero distance, listen carefully and attentively to the people's voices, relieve the people's worries, and strive to make the masses' lives more secure and comfortable.
During the visit, Lan Lingli listened carefully to the demands of the visiting masses, carefully examined the written materials of the visiting masses, talked cordially with the masses, learned in detail about the reasons for the petitioning matters, was concerned about the warmth and coldness of the masses, patiently explained the relevant policies and regulations to the masses, and discussed solutions with the responsible persons of relevant departments. After receiving the visit, they listened to the report of the Bureau of Letters and Visits on the implementation of the second batch of state-re-entrusted documents, and urged relevant units to speed up the resolution and handling of petitioning matters in accordance with the instructions of the provincial party committee and the municipal party committee.
Lan Lingli pointed out that petitioning reflects the people's will, public opinion, and people's livelihood. The masses come to reflect the difficulties and problems they encounter, which is a trust in the party and the government, and everything that involves the vital interests and practical difficulties of the masses must be handled with all their might. It is necessary to promptly verify and respond to the problems reflected by the masses, put the demands of the masses in mind, be good at thinking in a different position, compare hearts with hearts, exchange hearts for hearts, carry feelings and responsibilities, put ourselves in the shoes of the masses, and sincerely solve problems for the masses.
Lan Lingli demanded that we should take the facts as the basis and the law as the criterion, persist in taking the people as the center, solve problems in accordance with laws and regulations, reasonablely, fairly and justly, and earnestly safeguard the reasonable and legitimate interests of the masses. Appeals that do not meet the requirements of policies and laws should be patiently and meticulously explained and persuaded, and they should be known with affection, reasoned by moving, and clear with the law, straightening out emotions, resolving contradictions, striving to untie the knots in the hearts of the masses, and winning the understanding and support of the masses. We should help the masses whose lives are really difficult to solve practical difficulties, give them more care and affection in their daily lives, and let the masses truly feel the warmth of the party and the government. The broad masses of the people should also reflect their demands in accordance with the law, discipline and reasonablely, understand and support the overall situation of the work of the party committee and government, and create a harmonious and stable social environment for the development of Qingyuan.
【Source: Lishui Petition】
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