Ms. Zhang later negotiated with Dr. Zhang on WeChat
□ Dahe Newspaper Dahe client reporter Ning Tiantian
A pregnant woman in Zhengzhou, Ms. Zhang, went to a private maternity hospital in Zhengdong New District (Zhengzhou Wan'an Maternity Hospital, hereinafter referred to as Wan'an Maternity Hospital) for pregnancy testing, and after 36 weeks, she was confused by the doctor without detailed communication, and opened a full set of pregnancy test packages for 37 weeks.
Afterwards, the pregnant woman returned home, the next day to inquire about the test result report and consumption details to learn, she was made a set of original price of 1485 yuan 85% off after a total of 1262 yuan pregnancy test package. At present, no one has explained the necessity of this inspection package item. "I just want to spread the word and remind the majority of pregnant women that they must polish their eyes and not be confused and pitted." Ms. Zhang said.
<b>If the pregnancy test items are not informed, the one-time consumption is 1485 yuan</b>
On November 28, Ms. Zhang (pseudonym), a citizen of Zhengzhou, told Dahe Bao that she was now 37 weeks pregnant, and on November 24, when she was 36 weeks pregnant at the time, she went to the pregnancy test of Wan'an Maternity Hospital in Zhengdong New District, and the experience made her puzzled and angry.
Ms. Zhang said that when she arrived at the hospital, she hung up a so-called expert number , Dr. Zhang, the attending physician of the hospital. At that time, after the doctor looked over the historical pregnancy test information of the mother-child pregnancy test manual she was carrying, she told her that it was about to be 37 weeks old and that 37 weeks of routine examinations were needed. She did not understand that she could say yes, and the doctor signaled the assistant to open a list and told her that this was the hematuria routine b ultrasound liver and kidney function and other tests. After that, the blood was drawn and a ultrasound examination was done.
"The nurse told me very simply at the time, I didn't ask much. An hour later, I took three lists and showed them to the doctor, and the doctor didn't say anything, so he said that he could review it after 38 weeks. I left without caring. The next day, a few more checklists popped up on my phone, and I realized that I wasn't doing a simple hematuria routine. At a glance, the entire pregnancy test deducted a total of more than 1200 yuan. I was blindfolded. ”
Ms. Zhang said that she had previously applied for a card in the hospital, and she thought that after giving birth, she would use it for confinement in the confinement center of the hospital, and recharge 20,000 yuan at that time. As a result, after this pregnancy test, this card was automatically deducted, "I didn't look at it at the time, and I found that I was deducted more than 1,000 in these two days." On the consumption list provided by Ms. Zhang, the reporter saw that because she was a member, the original package price of 1485 yuan was 85% off, and 1262.1 yuan was directly deducted.
Afterwards, Ms. Zhang counted in detail, this package has a total of 18 categories, 60 small items of charge, "In the case that the doctor did not tell me, this package of full projects all opened to me." ”
Ms. Zhang said that the key is that many of the checks in the package she has done recently. For example, electrocardiogram, many hospitals will ask before opening a list, and those that have been done recently will not be repeated, "and this doctor does not ask anything, just open a list." According to my inquiry, in addition to the hematuria routine, many tests are valid for half a year or one month, and there is no need to do it again. ”
"The maternal mother and child manual I provided at that time showed that the previous tests done in other public hospitals were normal, there was no hypertension and diabetes, and everything was normal, so why did I need a full package pregnancy test?" What's the point? And when I went, it wasn't 37 weeks, it was 36 weeks, why did she open me a full 37 week package? Ms. Zhang questioned that she later looked at the hospital's package table and found that the 36-week pregnancy test fee was relatively cheap, while the 37-week pregnancy test was very high.
<b>The doctor said that all projects must be done, but the hospital said that there was no hard and fast rule</b>
Afterwards, Ms. Zhang called Dr. Zhang, who gave her a list from the hospital to inquire about the situation, and the other party said that these examination items are necessary and any hospital will check, "Saying that if there is no such examination in Wan'an Hospital, it will not allow pregnant women to be admitted to the hospital for childbirth." The doctor also told me that the price of the package is 1485 yuan, give me a 15% discount, it is for my good, I should thank her! ”
Ms. Zhang said she went to the hospital's dean, Li, who was in charge of the hospital's business, to question it.
"President Li called me and said personally that the hospital has no regulations that must do that package, and doctors can increase or decrease at will according to the patient's situation and wishes, if it is particularly high-risk, there are also full sets, there are no hard and fast rules. He said he asked the billing doctor to apologize to me. Ms. Zhang said that as of November 28, she had not seen the doctor apologize to her.
Ms. Zhang said that on November 28, the hospital took the initiative to contact her, and the handling plan was that one was to refund her, the other was to reassure her, and then it would check the significance of the inspection items on the day to give her an explanation, and at the same time send her some maternity kits as comfort. In addition, the hospital is also ready to send a special car to connect it to the hospital, and The dean of the hospital, who is in charge of business, will receive the explanation and appeasement work in person, and be responsible for production.
Ms. Zhang said that she thought it was important to apologize, but she had not yet accepted the results of the hospital's treatment, "and she was very angry." So far, there are still many test forms, and I have not yet gone to the hospital to get them. ”
Ms. Zhang said that before that, she had come to do a check-up. "I didn't expect to come the second time, and I was pitted." Ms. Zhang said that what made her even more angry was that the hospital initially said to punish the doctors, but she had not yet received any information from the hospital to punish the doctors.
<b>The doctor admits fault and the hospital will consult with the person next week</b>
On November 29, the reporter called Dr. Zhang, the doctor who issued the bill of the hospital, to inquire about the details of the matter.
She said that at that time, she explained to Ms. Zhang that it was necessary to draw blood before giving birth, and these tests were also necessary for childbirth, although it was 36 weeks (Dr. Zhang said after inquiry, it was indeed 36 weeks + 5) less than 37 weeks, but it was two or three days away from 37 weeks, so she gave a 37-week pregnancy test package.
"Because these tests can be used until the time of delivery, and they are not unusable." Then these tests can be left undo. Dr. Zhang said, however, before the opening of the bill, she did not tell Ms. Zhang, "I thought she knew, at that time did not think so much, this is my fault." ”
Regarding the price of pregnancy tests, Dr. Zhang said that such pregnancy tests will be cheaper in the city, "Zhengzhou is like this." ”
Subsequently, the head of the hospital's business, Dean Li, said that the hospital had communicated with Ms. Zhang, the test form did not come out on the same day, and did not tell Ms. Zhang that the doctor was indeed wrong, "She also realized that it was not right." As for the 36-week pregnancy test package that turns into a 37-week pregnancy test, "that is, two or three days wrong, this is not well communicated."
Dean Li said that she first apologized to Ms. Zhang, and secondly, she was ready to refund the excess examination items next week, such as "just a few days before the electrocardiogram", which can be refunded. Specific matters can be resolved through face-to-face consultation next week.
In response to this matter, Ms. Zhang said that the focus of her attention is, what tests need to be done in the routine pregnancy test, and which are necessary? Who regulates the problem of random billing? Ms. Zhang said she was prepared to complain about the matter to the relevant departments such as the health supervision of the jurisdiction.