New Culture News (zaker Jilin reporter successively) "I think this is the quality of the car problem, now the car has been burned for almost 3 months, 4s shops and vehicle manufacturers have not given me a satisfactory answer and solution ..." Mr. Wang said helplessly. On December 29, 2018, in a parking lot near Sitong Road in Changchun City, a Dongfeng Lingzhi m5 van suddenly caught fire, and the entire vehicle was completely burned. At the same time, two vehicles near the van were also damaged to varying degrees. The owner of the car, Mr. Wang, believes that his Dongfeng Fengxing Lingzhi m5 van has just been bought for four years, all of which are normal maintenance, and the spontaneous combustion accident is related to the quality of the car, and he asks the 4s shop and the manufacturer to compensate it. How did the van catch fire? 4s Why did the shop and the manufacturer disagree with the owner of the car, Mr. Wang? On the 25th, New Culture Daily · Zaker Jilin reporters conducted an interview on the matter.
The van spontaneous combustion also affected two cars next to Mr. Wang's Dongfeng Lingzhi m5 van was purchased four years ago, and the total cost at that time was more than 80,000 yuan. Mr. Wang said that the van is a non-operating vehicle, usually used when commuting to work or traveling with family and friends, for this car, he is very careful, on time maintenance, four years down, the total mileage of less than 100,000 kilometers. On the morning of December 29, 2018, one of his friends drove this van, pulled four or five people to the funeral home on Sitong Road to sacrifice relatives, the van was parked in the funeral home parking lot, four or five people on the car went to the sacrifice, the friend who was driving did not turn off the car, stood next to the car and talked about things with Mr. Wang, just during the video call, the friend suddenly found that the van began to smoke from the inside. "The car seems to be on fire, I'll go and see..." My friend saw the van on fire and immediately ran over to check it out. "You take out the contents of the trunk first, and then you hurry up and call the police..." Mr. Wang instructed his friend in a phone video. But the fire in the van was getting bigger and bigger and simply couldn't be controlled. About 10 minutes after a friend called the police, firefighters arrived at the scene to extinguish the fire. Due to the timely rescue, no other casualties were caused, but Mr. Wang's van has been burned down. At the same time, the two vehicles on the left and right sides of the van were also damaged to varying degrees.
The owner thinks that the vehicle quality problem is looking for a 4s shop to discuss the fruitlessness Of all, what is the cause of the fire of this Dongfeng Lingzhi m5 van? The Public Security Fire Brigade of Erdao District of Changchun City issued a certificate of recognition of the fire accident. The reporter saw on the identification: After investigation, the fire time was 9:08 on December 29, 2018, and the fire site was the rearward fan motor assembly of the chassis, and the cause of the fire could be excluded from the cause of arson, flying fire, spontaneous combustion and residual fire, and the failure of the rear blower motor assembly could not be ruled out.
"This fire accident identification document has been written very clearly, it is the quality problem of the van that led to the fire accident, and the 4s shop should be responsible for this matter." Mr. Wang thinks. For nearly three months after that, Mr. Wang has been looking for a 4s store, hoping that the 4s store can give a reasonable statement and give a solution. But the 4s store said to find a manufacturer. So far, manufacturers and 4s stores have not given a reasonable answer.
4s shop said it will urge the manufacturer to give the owner a reply on the 25th, New Culture Newspaper · Zaker Jilin reporter conducted an interview with Manager Liu of Dongfeng Fengxing Lingzhi m5 van 4s shop, and he expressed great understanding and sympathy for the vehicle fire encountered by Mr. Wang, and he is communicating with the manufacturer to give Mr. Wang a reply as soon as possible. Manager Liu said that Mr. Wang has come to the 4s store to communicate this matter many times, and the quality problem of the vehicle is responsible for the vehicle manufacturer, as a 4s store, they are only responsible for selling vehicles and helping buyers and manufacturers to communicate. After the incident, they have transferred the relevant materials of the accident to the manufacturer at the first time, but the legal department of the manufacturer does not recognize the identification of the fire department, and the identification document is only written on the failure of the rear fan motor assembly, which causes the fire to occur, but it is impossible to determine whether it is a product quality problem or an accessories problem. "If you want to determine what caused the vehicle to catch fire, you can only solve the matter through legal channels." Manager Liu said that in addition, they will also urge manufacturers to contact Mr. Wang as soon as possible, and discuss the solution to this matter, to give Mr. Wang a satisfactory answer. Video Production Li Na Editor: Little Sweet Cat Duty Teacher: Li Ji Disclaimer: This article is reproduced for the purpose of conveying more information. If there is a source labeling error or infringement of your legitimate rights and interests, please contact the author with the proof of ownership, we will correct and delete it in time, thank you. ( Article Source: Zaker Jilin )