In order to better open up the "last kilometer" of serving the masses, recently, the town-level "Small City Big Love" volunteer service post of the New Era Civilization Practice in Shangtang Town, Qingyun County, opened a "special line for orders", where the masses contact the orders, volunteers accurately dispatch orders according to the needs of the masses, and weave a dense civilized practice warm service network.
On the morning of October 7, the Shangtang Town New Era Civilization Practice Volunteer Service Team came to the home of Li Huaimin, a villager in Li Chicheng Village, to help him make a video call with his son who is a migrant worker in Shenzhen. The old man told his son about his family, told him his physical condition, reassured his son, and took care of himself.
Li Huaimin is an 84-year-old left-behind elderly man and the first dialer of the "order line" in Shangtang Town. "I only use the landline at home, but I can't meet and chat with my son, and after hearing the phone number from our loudspeaker to help us solve the actual problem, I immediately dialed 3671006, and I really realized my wish." Li Huaimin said excitedly.
In order to better help the masses and serve the masses, the Shangtang Town New Era Civilization Practice Institute registers the information of the left-behind elderly and left-behind children, 3671006 through the opening of the "A la carte line", publishes relevant information at the "Shengyue Shangtang" radio station, and arranges for the nearest volunteers to provide door-to-door services to help the masses solve practical difficulties.
"Order line" is an excellent window for the elderly to get emotional comfort, The elderly Wang Liying in Xiwu Village has lived alone for many years, suffering from hypertension, cerebral infarction and other chronic diseases, volunteers often take the initiative to clean up for the elderly after receiving the order demand from their relatives, sending daily necessities to facilitate the lives of the elderly.
"A la carte line" volunteer service has gradually become a new model. Relying on the New Era Civilization Practice Institute (station), it realizes "point-to-point" efficient and accurate services. "The Chongyang Festival in our village has a dumpling-making activity to let residents feel the traditional festival." "I've had a bad heart lately, can you help me find a trusted doctor?" "It's been raining for so long, the ground is flooded, is there a way for our service team to take all my sticks back home?" This is the "order" received by the New Era Civilization Practice recently, and the New Era Civilization Practice Institute quickly "dispatches" to the volunteer service team according to the different needs of the masses. Up to now, Shangtang Town New Era Civilization Practice Has carried out more than 100 "a la carte special line" volunteer services around projects such as respecting the elderly and loving the elderly, epidemic prevention and control, and medical security, radiating 66 villages, and gradually realizing the accurate docking of volunteer services and the needs of the masses, so that the masses can order without leaving home.
"The people have called, and I have responded; The people have what they want, and I have something to do. In the next step, Shangtang Town, Qingyun County, will continue to rely on the new era civilization practice position, cultivate a strong new era civilization practice volunteer team, and let the "volunteer red" fly into the homes of ordinary people through the "order line".
Source: Civilization Qingyun
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