Beijing News Shell Financial News (reporter Zhao Fangyuan) On November 2, "Chanel Blind Box" was on the hot search. Some bloggers said that they spent more than 6,000 yuan to buy chanel Christmas blind boxes, but only 5 items inside were formal clothes, and the rest were product samples, stickers, hanging ornaments, and even three fire paint prints.
Many netizens commented at the bottom of the video: "Chanel has cheated money. But some netizens said that "when purchasing, the cabinet sister will inform the specific products inside, there is no deception, just a willing to fight a wish to be beaten." ”
For the price and value of the "Chanel blind box" varies, the Beijing News shell financial reporter called chanel's official customer service, customer service said that the question exceeded the authority of his reply, you can fill in the registration form, and through the mailbox back to the company. As of press time, no reply has been received from the relevant email.
The total value of the goods sold by Chanel is very different from the price of 6055 yuan
Lawyer: Business operators must not use false or misleading price means to lure consumers
The cabinet sister of the Harbin Chanel counter told the shell financial reporter that the Chanel Christmas blind box mentioned in the mouth of the above blogger is a Christmas countdown calendar gift box, priced at 6055 yuan, which is the first sale at the domestic counter and has been out of stock. The cabinet sister at the Hangzhou Chanel counter said that the Christmas countdown calendar gift box was sold out of the whole system yesterday and could not be transferred.
Shell financial reporter combed through the public information found that the video blogger sent chanel Christmas countdown calendar gift box 5 pieces of formal goods totaling 2585 yuan, namely: 520 yuan price of hand cream, price of 245 yuan nail polish, price of 790 yuan No. 5 perfume, price of 330 yuan No. 5 perfume soap, price of 350 yuan No. 5 color and No. 176 color lipstick.
Subsequently, shell financial reporters on Taobao saw a number of merchants sell Chanel Christmas countdown calendar gift boxes at a higher price, priced at 6400 yuan -8300 yuan, on the details page, the merchants also marked the specific products in the gift box, which are consistent with the products opened by video bloggers.
"Buy it when you think it's right." A Taobao merchant named "a sister's happiness" told reporters that the goods need to be booked, about two months or so to arrive, at the time of purchase, the counter of the cabinet sister has informed the specific products inside, the little red book also has received the goods blogger post, the product types are consistent.
Lawyer Li Junli, director of Beijing Junli Law Firm, told Shell Financial Reporter that Chanel's Reciprocal Christmas Calendar Gift Box is suspected of price fraud, and the total value of the goods sold is very different from the price sold at 6,055 yuan, and according to the fourth paragraph of Article 14 of the Price Law, business operators must not use false or misleading price means to lure consumers or other operators into trading with them. This kind of price violation is usually called price fraud, also known as deceptive price, which refers to the behavior of business operators using false or misleading price conditions to lure consumers or other business operators into trading with them.
Lawyer Fang Yuzhou, a senior partner at Beijing Yingke Law Firm, also said that if a business operator sells many single commodities as a whole ("packages", "gift boxes", etc.), and the sales price is much higher than the sum of the prices of individual commodities, such marketing behavior of the business operator is suspected of violating the provisions of Item 4 of Article 14 of the Price Law: "The business operator shall not use false or misleading price means to lure consumers or other business operators into trading with them". The market supervision and management department may impose administrative penalties on the basis of Article 40 of the Price Law; at the same time, consumers may claim a refund of part of the overpaid price.
Lawyer Xie Liang of Guangdong Huanyu Jingmao Law Firm believes that if the gift box is sold, it only says what products are inside, but does not inform the consumer of the true value of these products, nor does it inform the consumer that the products of the gift box will be more expensive than the actual sale of a single product, which may be misleading to consumers and undermine the principle of fair trade and the principle of good faith. According to the Law of the People's Republic of China on the Protection of Consumer Rights and Interests, consumers enjoy a number of rights such as the right to know, the right to fair trade, the right to respect, and the right to supervision. Article 8 of the Law on the Protection of The Rights and Interests of Consumers stipulates that consumers have the right to know the true situation of the goods they purchase or use or the services they receive. Article 10 stipulates that consumers have the right to fair trade.
Chanel has been fined many times for selling substandard products and publishing false advertisements
It is worth mentioning that Chanel has been fined many times for selling substandard products.
On July 2, the website of the Shanghai Municipal Bureau of Market Supervision issued an announcement that recently, Chanel (China) Trading Co., Ltd. was confiscated 52,143,440 yuan of illegal gains and fined 212,957,710 yuan for passing off unqualified products as qualified products, and the punishment authority was the Shanghai Jing'an District Market Supervision and Administration Bureau.
According to the administrative penalty decision, on August 26, 2019, the Shanghai Jing'an District Market Supervision Bureau conducted a spot check on the quality of goods in the circulation field of CHANEL's dresses [article number: P60859, distributor: Chanel (China) Trading Co., Ltd., a subsidiary located at 113-116 and 212 bunks, No. 1266, Nanjing West Road, Jing'an District, Shanghai. After the testing of Shanghai Textile Group Testing Standard Co., Ltd., the "Test Report" (report number: 19SJ00231) was issued on September 6, 2019, and the test conclusion was: After sampling testing, the product quality supervision and random inspection items totaled 17 items, of which the dress (upper part of the skirt material) - fiber content, dress (skirt lower lining) - fiber content items did not meet the above test basis and relevant regulations, and the comprehensive judgment was unqualified. The parties have no objection to the inspection conclusions, and have not applied for re-inspection within the prescribed time limit.
On June 22, the Shanghai Municipal Administration for Market Supervision and Administration issued the "Circular on the Net Content of Commodity (Excessive) Packaging, Quantitative Packaging Commodities, Measuring Instrument Product Quality, Energy Efficiency and Water Efficiency Labeling Product Measurement Supervision and Spot Checks in 2020", and CHANEL Camellia Runze Star Set Facial Cleanser Essence Cream produced and sold by CHANEL Company was unqualified, and its unqualified items were packaging void rates.
The Qicha App shows that before that, Chanel was also punished for shoddy charging. In February 2017, Chanel was fined by the Shanghai Huangpu District Market Supervision and Administration Bureau for confiscating items, confiscating illegal gains of 414,300 yuan, and fining 1.3 million yuan for confiscating illegal gains, or ordering it to stop selling because the producers and sellers were adulterated and adulterated in the products, pretended to be good, shoddy, or passed off unqualified products as qualified products.
In November 2020, Chanel was also fined 200,000 yuan for publishing false advertising. Chanel (China) official website sells "CHANEL Luxury Essence Cream (Light)" and "Chanel Radiance Good Night Repair Mask" as non-special purpose cosmetics, and advertisements for whitening effects such as "inhibiting melanin" and "fading of spots" are used in advertisements published on the product website. After verification, the above two products do not contain ingredients used as spot removers, and Chanel cannot provide experimental reports that prove that the above two products have the whitening and freckle removal functions described in the advertisement.
Beijing News shell financial reporter Zhao Fangyuan Contact email: [email protected]
Proofreading Liu Baoqing
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