Recently, Mr. Zhang, a citizen of Renshou County, Meishan City, in the process of applying for unemployment insurance, was destroyed due to the bankruptcy of the original company, and he was unable to provide proof of resignation, resulting in the normal handling of business. After Mr. Zhang turned to the "can't do anything" reflection window for this matter, the staff quickly studied the solution and assisted Mr. Zhang to successfully apply for unemployment benefits by retrieving the company's social security attrition information form to confirm the unemployment facts. Afterwards, Mr. Zhang specially sent a pennant for the staff of the Social Security Center, he said, "'Can't do it' to get things done, this service is too intimate, too heartwarming!" ”
Since the beginning of this year, the Renshou County Human Resources and Social Security Bureau has solidly carried out the activity of "leading cadres taking the process", and the establishment of the "impossible to do things" reflection window is one of the results of the "leading cadres taking the process" of the Renshou People's Society. In addition, the Renshou County Human Resources and Social Security Bureau has also realized "one-window acceptance, one-stop approval, and one-stop service" through "taking the process", opened up a green channel for special groups such as the elderly, implemented the "assistant agency" service for special matters, promoted the "nearest office" of human resources and social security services with the help of banks, grass-roots government affairs platforms, etc., and adopted measures to reduce stamping, review, filing and other links, and most of the matters in the window business were "handled at one time", and the commitment system for citizens' death notification was implemented. Handle funeral expenses and pension payment business in the form of a commitment system, improve the function of the self-service area of the business hall, and facilitate the handling of affairs by the masses of enterprises.
Zhang Yu, director of the Renshou County Human Resources and Social Security Bureau, introduced, "Through the 'process', the model of leading cadres sitting in organs and burying their heads in the work to find and solve problems has been broken. Only by guiding leading cadres to go out of the 'comfort zone' and personally experience the work process and approval process can we truly discover and solve the "pain points, blockages, and difficulties" in policy implementation and management services, further optimize the process of doing private affairs, and improve the quality and efficiency of human resources and social services. In the next step, the Renshou County Human Resources and Social Security Bureau will continue to take the "process" as a powerful impetus to deepen the construction of the system style and optimize the business environment, adhere to the principle of "observing the facts, doing practical things, and seeking practical results", sort out the centralized feedback one by one for the problems of blocking the pain points and difficulties of the enterprise masses, and strive to turn the "problems and needs" list formed by the "process" into a list of "satisfaction and upgrading" of high-quality services. (Contributing Unit/Renshou County Human Resources and Social Security Bureau)
![When visiting and comforting the cadres and workers of the provincial general organs, Wu Mingming stressed that we should earnestly strengthen close ties with the masses of workers and staff members and make every effort to promote the high-quality development of trade union work[fig]](data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACwAAAAAAQABAAACAkQBADs=)