On October 28, the Civil Affairs Bureau of Tianxin District and Hunan Development Group Pension Industry Co., Ltd. held a signing ceremony to announce the official launch of the first pension service information platform in Tianxin District, marking a new stage for smart pension in Tianxin District.
The Civil Affairs Bureau of Tianxin District and Hunan Development Group Pension Industry Co., Ltd. held a signing ceremony
Technology empowers informatization of elderly care services
How to download the APP of the platform terminal? How do I use its features? On the second floor of the Tianxin District Social Welfare Center, the steps and processes are displayed on a large display screen, which makes it clear at a glance. On the side, the staff is logging on to the Tianxin District Pension Service Information Platform, through the monitoring and big data functions of the platform, to achieve real-time grasp of the situation of the pension institutions in the jurisdiction.
"We have established a call and video surveillance system for old-age care services, which can provide continuous, stable and professional information-based old-age services for the elderly at home, and dynamically manage the information of the elderly." Zhang Shiqi, a staff member of the pension service information platform, said that the platform currently has functions such as data display, video supervision, and call service, and the platform also accesses the "security network" system, which can implement full monitoring and real-time early warning of the safe operation of all pension institutions in the jurisdiction, improve the level of informatization and supervision efficiency in the field of pension, and let the elderly rest assured and rest assured.
At the same time, the platform will also open up online and offline, build a new model of pension services, so that the elderly can choose services online, offline enjoyment of services, at present, the platform has entered the information data of 58696 elderly people in the district, real-time monitoring of 81 pension institutions and home care service centers in the jurisdiction.
In order to strengthen the service function of the pension information platform, the Tianxin District Civil Affairs Bureau will also add the old age allowance survival certification and audit issuance module to the platform, so that the elderly no longer need to go to the community every month for registration and review, and can enjoy real convenience online without leaving home.
The elderly experience the "Safe Pension" APP on the spot
"One-click" direct access to the convenience of pension services
"I only used this platform once!" On this, I can always choose the service I want, and I can also serve the door, which is really 'one-click direct'. In the community's activity room, 66-year-old Xiong Xiangyun Grandpa orthodox good friend Grandpa Wu used the safe pension information platform, only to see him open the platform terminal of the anxin pension APP, click "find service", the services are displayed in front of the eyes, Grandpa Xiong said, the staff only taught once he learned, the platform operation is very fast and convenient, the old man is handy to use, he learned immediately after learning to call a good friend to operate together, but also said that the above service projects are diverse, but also enjoy government subsidies, He would recommend it to more elderly friends.
Tianxin District is the downtown area of Changsha, and the demand for elderly care services is high. After years of active exploration and advancement, Tianxin District's four-in-one old-age service system of "home-based, community-based, institutional supplementary, and medical and nursing organic combination" has basically taken shape, and policy documents such as "Three-year Plan for the Development of Old-age Care in Tianxin District (2020-2022)" and "Implementation Plan for Special Care for the Centenarians and Over in the District" have been formulated and implemented, and the old-age security service system has been continuously improved, creating a "Baisha Road Old-age Demonstration Block", cultivating Xiangmin Health Care, Hunan Puqin, Baozhentang and a number of demonstration institutions for the in-depth integration of medical and nursing care have continuously improved their old-age services. The online operation of the safe pension information platform has effectively realized the coverage, all-weather response, all-round service and whole-process supervision of the elderly group in the jurisdiction, so that the majority of elderly groups can enjoy more convenient, more comfortable and more professional services.
Brand strategy Precision of elderly care services
Tianxin District pension service information platform staff log in to the operating system
Tianxin District implements the old-age service brand strategy, through the construction of a "15-minute old-age service circle", with "four ones" as the focus of work (that is, improving a network, building a platform, creating a block, and implementing a number of projects), exploring the old-age service model in the central urban area, and creating a "Tianyi" government pension and people's livelihood brand.
According to the person in charge of the Civil Affairs Bureau of Tianxin District, Tianxin District is implementing a number of old-age service projects with Tianxin characteristics in a targeted manner, including the "Tianyi • Heart Enjoy Tianlun" family pension bed project, the "Tianyi • Gujing People's Home" aging transformation project, the "Tianyi • Warm Heart Kitchen" elderly meal assistance and other service projects that the masses are most concerned about, to promote the high-quality development of the old-age service in Tianxin District.
Old-age service relationship between people's livelihood, connected to the people's hearts, one year to lay the foundation, two years to go up the ladder, three years of great improvement, Tianxin District will continue to follow the "one society, one point, one street, one center, the whole district multi-agency" planning layout, consolidate and enhance the 15-minute old-age service life circle, adhere to the new construction, reconstruction, promotion at the same time, streets, community old-age basic support, improve the old-age service bearing and accessibility, and create a provincial capital center urban pension service highland.
In the future, Tianxin District will continue to promote the linkage of government and enterprises, government and society, promote the sharing of achievements in the development of the pension industry, and through information means, so that the elderly can enjoy information-based, personalized and professional old-age services with only a "little fingertip", so that the happiness and security of the elderly can be further improved.