Policewoman Deng Wei: Let the household registration window be filled with sunshine and smiles

Since she joined the public security work in 2010, she has been strictly abiding by all the rules and regulations of the public security organs, uniting comrades, obeying work arrangements, obeying commands, always being able to be humble and studious in her work, not afraid of hardship, not afraid of being affected, always working hard and complaining, working with great enthusiasm and selflessness, and completing all the tasks assigned by her leaders with quality and quantity. She is Deng Wei, a female police officer registered at the Chengguan Police Station of the Public Security Bureau of Lishan County, Anhui Province.

In 2010, she just joined the public security work, she was arranged by the leader to the household registration office as a household registration police, the household registration is the window of the entire police station, the business is naturally busy, in order to improve the speed of handling business as soon as possible, as soon as possible to be competent, take notes during the break, and conscientiously study various laws and regulations and various business knowledge. In the work of household registration, we always put the convenience of the people and the benefit of the people in the first place, and provide the greatest convenience for the masses to declare the household registration within the scope permitted by the policy.

Chengguan police station has nearly 110,000 people, many people come to handle household registration business every day, although the household registration room is small, it is the place where the people have the most contact with the police, it is a window for serving the people, a platform for diligent administration for the people, and a mirror for the masses to understand public security work. Because the masses have little understanding of the household registration policy, they often do not understand or even resist, as a female police officer with household registration, she knows very well that in order to resolve the doubts in the hearts of the masses and solve problems for them, it is necessary to have a strong policy level and be familiar with the procedures of the household registration business. Handle business "one-time notification", for all kinds of declaration materials accepted by the masses, so that one-time notification is clear, the first time to accept, in the shortest possible time to complete, do not use any reason, excuse delay, prevarication. When the household registration is completed, the masses will never be allowed to run a second trip; the patients who have incomplete procedures will do a good job of explaining. For some elderly people who came to run errands and had poor memory, she wrote down all the materials she needed on paper and handed them over to them. At the same time, she also implements the "first question responsibility system" for services, and patiently explains the procedures and related matters for the masses to handle household registrations and certificates, patiently explains the procedures for handling matters and related matters in accordance with regulations, and handles things that can be done immediately, and things that are not within the scope of her duties must be enthusiastically and patiently inform the masses of the procedures for handling affairs.

As a household registration in-house worker, you must not only be familiar with the work process of the household registration business, but also treat the masses with love from the bottom of your heart, in order to provide satisfactory services for the masses, and to make the household registration window full of sunshine and smiles. To this end, she often works overtime, encounters special things, often sticks to her post on weekends and holidays, and uses her practical actions to fulfill the promise of the police station to make everyone who handles the certificate satisfactory, and also saves the smile of the people in the jurisdiction. The household registration office of the police station is actually the "big housekeeper" of the household registration room, which not only serves the masses who handle household registration affairs every day, but also undertakes all aspects of the affairs such as the written materials and comprehensive management in the police station. In order to complete the work tasks of the post, she arranged her daily work schedule to a full schedule, first went to the household registration room after going to work every day to handle various household registration affairs for the people waiting in line, handled the internal affairs in the office at noon, and managed relevant files, materials, and reports. During the break, she also humbly learned from the old comrades who had worked longer and had more experience in work, and often exchanged ideas with the comrades in the household registration room to discuss practical working methods. As a household registration policeman, he always puts the interests of the people first, earnestly solves problems for the people, and regards the satisfaction of the people as the goal and pursuit of his work.