Wu Lei, male, Han ethnicity, CPC member, 34 years old, bachelor degree, is currently the deputy director of the Dafang County Public Security Bureau Liulong Police Station, Liulong Police Station household registration internal affairs, community police, since april 2013 to participate in public security work, Wu Lei has been adhering to the grass-roots frontline for many years, has been working in the office, he has always adhered to the household registration window post duties, the household registration window as a link to the masses, the people-centered concept throughout all aspects of law enforcement service work, Taking the satisfaction of the masses as the fundamental criterion for work, we warmly receive every person who handles affairs, patiently explain every household registration consultation, conscientiously handle every household registration business, work hard and complain, scrupulously fulfill their duties, and since their work, there has not been a single petition or complaint about violations of law and discipline that the masses are not satisfied with their work, and have made extraordinary achievements in ordinary posts.
In the eyes of his comrades-in-arms, he has always been like a clockwork clock on a clockwork, constantly operating at his post, and since he joined the work, he has handled nearly 50,000 procedures for the masses, such as household registration migration and identity cards. In 2018, Wu Lei won the "Top Ten Household Registration Policemen" in the province and the city, and in 2020, he won the third class of personal merit of the Bijie Municipal Public Security Bureau, and won the commendation for many times.
Care for the masses and show the original intention
Wu Lei is not only the deputy director of the police station, but also the internal police of the police station, every day in addition to receiving the police, not only to serve the masses of the police station to handle the household registration business, but also to undertake the police station's written materials, administrative logistics, comprehensive management and other aspects of the affairs, busy work, complicated affairs, but whether it is the household registration window or the usual police, Wu Lei always believes that the grass-roots police station is the window of the public security organs directly facing the masses. It directly embodies the spiritual outlook and work style of a police station and even the entire public security organ, has the most contacts with the masses, directly faces the masses in its work, contacts thousands of households, and has a bearing on the vital interests of the masses; no matter what post it is in, the interests of the masses are no big or small, as long as they can do it for the masses, no matter how hard they are, as long as the masses' affairs are handled well, the masses will be satisfied.
He summed up that the police at the household registration window must have four hearts: First, they must enhance five kinds of awareness and four hearts: that is, one must enhance the awareness of service, the second is that the policy and legal common sense must be enhanced, the third is that the awareness of communication must be enhanced, the fourth is that the awareness of time limit must be enhanced, and the fifth is that the awareness of publicizing the household registration policy must be enhanced. The four hearts are: responsibility, integrity, patience, and carefulness. That's what he said and that's what he did. In every central work and key work carried out, he devoted himself wholeheartedly, saying that the work of the household registration window was monotonous and tedious, but Wu Lei won the praise of the masses with his meticulous work style and cordial and enthusiastic work attitude. His service not only made the masses who came to do things feel like a spring breeze, but he also went out and carried out door-to-door service.
Once, during his visit, Wu Lei learned that Li Mou of the Lijiazhai Group in Toutang Village, Liulong Town, Dafang County, was over 80 years old and could not walk due to cerebral infarction, and his IDENTITy card had not been processed, resulting in the inability to receive the old age allowance. Wu Lei came to Li's home, sorted out the hair and clothes for the elderly, and with the cooperation of the elderly's family, successfully collected the ID card photo for the elderly, and rushed back to the police station to apply for the ID card online for the first time, and finally, the old man did not go out and successfully handled the ID card. There are too many examples like this, wu Lei went to the door for the elderly, the disabled, bedridden patients and other special people to handle permits, send certificates, etc. Has been countless, he really thinks about what the masses think, anxious about the masses, eliminate the worries of the masses, to maximize the convenience for the masses, and win the high praise of the masses.
Innovative initiatives, service excellence
In order to meet the new requirements and new expectations of the masses of the people for public security work in the new era and new situation, Wu Lei extensively collected the opinions of the masses, thought of ideas, grasped innovations, and strived to make it convenient for the people. Since September 2019, Wu Lei has been pushing the new measures for the convenience of household administration - free photo service, free photo for the masses to go to the police station to apply for free photos of resident identity cards, and realized the one-stop "free photo" and "certificate handling". The "free photo" launched this time is simple and convenient, and the police at the police station take pictures with "smart cameras", and the masses choose their own satisfactory photos to apply for documents. At present, Wu Lei has taken more than 3,000 free photos for the masses, saving more than 60,000 yuan for the masses, which has won the praise of the masses.
In order to further deepen the reform of "decentralization and management of services" and actively implement measures to facilitate and benefit the people, Wu Lei launched a household registration window service open every Sunday and actively did practical things for the people. Wu Lei's police station township Liulong Town rush is on Sunday, for the jurisdiction of the remote mountain village masses will be in the rush day, office workers and student groups will be on Sunday to the police station to handle household registration business, if the police station household registration window on Sunday or rush day rest, will cause great inconvenience to the masses of the actual impact, Liulong police station to take positive measures, in the Sunday rush day to implement the shift system, to ensure that the household registration window is on duty, to facilitate the masses to handle business on Sunday rush day, to achieve the household registration window Sunday non-stop, The masses will do as they please and will not run the wrong road. Wu Lei also launched a 24-hour appointment service, gave up lunch break and "school entry permit". In view of the fact that some people have difficulties in handling household registration during normal working hours, broaden service channels, flexible working hours, and handle household registration business for the masses through overtime at the wrong time, overtime on holidays, delayed work, giving up lunch breaks and appointments.
In the process of communicating with students in a legal class, it was learned that the students' class time was consistent with the working hours of the police station's household registration window, and many students wanted to go to the police station to handle the identity card, but because they wanted to go to class, they could not go to the police station to handle the identity card, the student's household registration room of the police station was off work, and the students went to work in the police station household registration room, resulting in many students in school not being able to apply for the identity card in time, which brought great inconvenience to the study and life, so Wu Lei, as a household registration policeman, carried out the "entering the school to handle the certificate" activity in Liulong Middle School every semester. Provide convenient and convenient study and life for students in school to apply for ID cards in a timely and effective manner.
Take the initiative and be enthusiastic about service
During the epidemic prevention and control period, Wu Lei has always fought bravely in the front line of the "battle", faced the epidemic, bravely fought and did not retreat, always kept in mind the original mission, took the initiative to take action, regardless of personal safety, faithfully performed his duties, and served the people in the jurisdiction in obscurity. During the prevention and control of the new crown pneumonia epidemic, Wu Lei actively cooperated with relevant departments to strictly prevent and strictly guard against death, implemented a strict personnel flow management system, and implemented relatively closed management in communities (village residences) within his jurisdiction. Wu Lei thought of what the masses thought and was anxious about the needs of the masses, and immediately transformed into a "police blue express" to run errands for the masses, sending daily necessities to the masses, and solving the worries of the masses during the epidemic prevention and control period.
Since the launch of the "Police Blue Express" free running order, it has purchased more than 100 singles of living materials for the masses, more than 1,000 pieces of living materials of more than 12,000 yuan, and sent 20 batches of certificates to the door, which is fully affirmed by the local party committee and government and won the praise of the masses. In order to innovate the policing model, Wu Lei has comprehensively carried out large-scale visits, large-scale investigations, and large-scale resolution activities, continued to carry out "police blue express" and "backpack police" to send laws to the door, send services to the door, and other forms, went deep into the homes of the masses to investigate contradictions and disputes and existing difficulties, carried out prevention of network fraud, the safety of using fire and electricity, anti-drug work, and anti-gang crime and anti-evil propaganda, through entering villages and households to send services to the door, on-site answers to consultations and the distribution of police-civilian contact cards and publicity cards, etc. At present, through "police blue express" and "backpack police" There have been more than 80 cases of investigation and resolution of contradictions and disputes, more than 200 times of sending certificates to the door, and more than 3,000 police-civilian contact cards and anti-fraud publicity cards, which have laid a solid foundation for effectively and comprehensively understanding social conditions and public opinions, investigating and resolving contradictions and disputes, and effectively serving the people.
Consolidate internal strength, strive for refinement skills and serve actual combat
The most common problem is that the masses have little understanding of the policy, and they often have feelings of incomprehension or even resistance, and if they want to resolve the doubts in the hearts of the masses and solve problems for them, they must first be proficient in laws and regulations. To this end, Wu Lei consciously delved into the business, proficient in job skills, the work requires excellence, as long as it is used in the work, always try to learn and record it. By adhering to political theory and operational learning, regulations and policies can be applied relatively skillfully in work. Wu Lei always believes that only through continuous learning and practice, business ability and work level can be improved, laying a solid foundation for better doing their own work.
We should strike hard at lawbreakers and crimes and never be soft-hearted
In his work, Wu Lei has always regarded cracking down on illegal crimes and protecting the safety of one party as the basic task of his work, and has quickly cracked down, meticulously investigated, and severely cracked down on all kinds of illegal and criminal activities. In 2020, in handling the theft of two farming cattle such as Que Moufa, from receiving 110 police, organizing police forces to the scene of the crime, and finally finding the cultivated cattle, according to the clues to report the technical investigation brigade to solve the case, has been tracking attention. Under the guidance of the criminal investigation brigade and other departments, 3 criminal suspects were arrested in one fell swoop, 3 cases of cattle theft, 1 case of pig theft, and 1 case of motorcycle theft were cracked, and more than 50,000 yuan of economic losses were recovered for the masses.
In August 2019, several burglary cases occurred in Qinglin Village, which caused panic in the psychology of the masses and caused a very bad impact on society. At the beginning of the case, there was no clue, and he proposed to start from the subtleties and investigate through the stolen items. If there are ancient coins in the stolen items, the direction of detection will be adjusted to the financial industry. Later, he got important clues at the Liulong Rural Commercial Bank and eventually arrested the criminal suspect.
Innovate mediation models to efficiently resolve contradictions and disputes
Wu Lei innovates mediation models in his work and efficiently resolves contradictions and disputes. Closely centering on the people-centered development idea, changing the passive work of the past into active service, through going deep into the police and people's council of the village group, taking the concept of "limited police force and infinite people's strength" as the starting point, a ten-member council member covering retired cadres, entrepreneurs, clan village elders, retired police officers, and poets was formed, and a letter of appointment and work permit were issued, so that the members of the council would be famous. In addition, in accordance with the "1 + n" concept of the county bureau, party members, lawyers, village managers, etc. are invited to join the council, and members are allocated according to needs to form a love persuasion team, a mobile post for party members, and a public security patrol team to resolve contradictions and disputes. Through the carriers of the Police and People's Council and the Joint Police Council, the members of the Village Gentry and Poetry Association of Liulong were mobilized to participate in the work of comprehensive management of social security, and the poetry and culture of Liulong were used to create more than forty catchy and easy-to-understand poems on the handling of contradictions and disputes, which were made into books, and painted on the wall next to the roads in the town and on the outer wall of the council hall. Since 2020, Wu Lei has participated in the mediation of more than 120 public security case disputes.
The "ten households joint defense" work mechanism resolves the contradictions and disputes of the masses at the doorstep of the home. On March 24, 2020, Lu Mou, a villager in Yingpan Village, Liulong Town, Dafang County, hurried to the home of Joint Defense Commander Yu Mou, "Lao Yu, you give me a review, and I have a land dispute with the Old Li family." Joint Defense Minister Yu learned through conversation that Lu and Li had previously taken land to the village committee to build a cattle pen, and then because of the failure to raise cattle, in principle, the cattle pen built on the soil belonged to their respective landlords, and now because of the long time and more historical problems left behind, the two sides have disputes over their cattle pens and their land ownership, and many quarrels have been made, because there are more people involved, the situation is complicated, the two sides are in endless disputes, and mediation has not been successful. After Wu Lei learned of the situation, he attached great importance to it, and in order to prevent the contradiction from escalating, he immediately invited the Six Dragons Court, the staff of the Six Dragons Judicial Office, and the joint defense minister Yu Mou to organize on-site mediation at the doorstep of his home, and through the interpretation of the law, moral feelings, and mutual assistance, the two sides reached an agreement, and the matter was satisfactorily resolved.
Qiao used folklore to successfully resolve a dispute over the sale and purchase of coffins. On November 29, 2020, Wang Mougui, a villager in Evergrande Happiness Thirty-three Villages, Heping Village, Liulong Town, Dafang County, died, and his family purchased a coffin at the home of Huang Mouwen in Bazi Village, Liulong Town. According to rural customs, this is an unlucky thing for the deceased and the family of the deceased, so the family of the deceased and the hundreds of people who helped around them found the boss of the coffin, Huang Mouwen, theorized that Huang Mouwen theory asked for an explanation, Huang Mouwen believed that the business of buying and selling did not recognize the account, if the coffin was returned back to his business, it was also unlucky, the two sides had different opinions, words were not harmonious, and the situation may deteriorate and escalate at any time. After Wu Lei learned about the situation on the spot, he worked for all parties from the aspects of customs and jurisprudence, and the family of the deceased finally believed that his credulous belief in feudal superstition was really his own futile annoyance, so he decided to calm down and negotiate with Huang Mouwen, the owner of the coffin. In the end, at the suggestion of Wu Lei, according to rural customs, the family of the deceased took the initiative to disguise 130 yuan in cash as a red envelope as compensation to Huang Mouwen, who agreed to the request of the deceased's family to return the coffin, and the two sides shook hands and made peace. At this point, a dispute over the sale and purchase of coffins was successfully resolved.
Wu Lei did not have earth-shattering heroic feats, nor did he make bold remarks, but he won the trust and praise of the masses, and he relied on his duties and responsibilities at his post, cared for the hearts of the masses, forged ahead, pioneered and innovated, and conscientiously practiced the solemn promise of "people's public security for the people" with a grateful heart. Adhering to a sincere heart of serving the people and a sincere enthusiasm for the people, we have built a harmonious police-people relationship to write a brilliant chapter for public security work in the new era!
<h1 class="pgc-h-arrow-right" data-track="30" >Source: Dafang Public Security</h1>