"The Twelfth Municipal Party Congress summed up the past work in a truth-seeking manner, bright spots, remarkable results, and inspiring people's hearts, and planned for future work in a lofty position, with a grand blueprint, clear goals, and prominent priorities, which is the general program for promoting Zhengzhou's new development." Wang Xin, secretary of the party group and director of the Municipal Affairs Service Office, said in an interview with reporters that the Municipal Affairs Office will conscientiously implement the deployment of the 12th Municipal Party Congress, coordinate and promote the reform of "decentralization and management of services", take "one thing" as the starting point, continue to promote the reform of government services of "one network communication office, one completion", create a first-class government service benchmark city, promote the optimization of the business environment with high-quality government services, and help the modernization of Zhengzhou National Central City.
Around this goal, the Municipal Affairs Office will continue to deepen and solidify the work in five aspects.
Adhere to the high standard positioning, in-depth promotion of the "decentralization service" reform and strive to create a new highland for the business environment. Benchmark advanced cities, focus on cultivating market players, stimulating market vitality and social creativity, take the opportunity to carry out the practical activities of "I do practical things for the masses", continue to deepen the reform of "decentralization and management of services", do a good job of "subtraction" of simplifying administration and decentralization, strengthen the "addition" of supervision, optimize the "multiplication" of services, reflect the learning results into the actual results of the work of promoting the reform of "decentralization and management of services" in depth, create a market-oriented, law-based, and international first-class business environment, and let market entities and the masses act in accordance with regulations without seeking people.
Adhere to the goal-oriented, and promote the construction of the government service system to make new progress. Continue to consolidate and improve the results of "only entering one door" and "running at most once", and provide one-stop integrated services for the masses of enterprises. Strengthen the construction of government service systems at the city, county, township and village levels, promote the standardization, standardization and precision of government services at all levels, realize the unification of government service agency construction, venue facilities, service behaviors, matter handling, service quality, and brand image standards, clarify responsibilities at all levels, and improve the boundaries of block management and collaborative leadership mechanisms. Promote the authorization of the authority to handle matters in various departments, and the seamless docking of business systems, promote the further sinking of citizens' personal high-frequency matters to township convenience service centers and community service stations, so that the masses can do it nearby and run less quickly.
Adhere to the demand-oriented, promote the integration of online and offline government services and new upgrades. On the basis that all matters can be done in the hall window, we will promote more government services to be handled online, handheld, and self-help, so as to maximize the benefit of enterprises and the people. Combined with the degree of difficulty of the matter and the depth of online handling, according to the characteristics of different groups, through online empowerment of offline, offline feeding online, window, PC, mobile, self-service "four-terminal" collaboration, to promote the transformation of government services to "easy to do, easy to do". Promote the same matter and the same situation, the online work guide and the offline window business process are consistent, the handling standards are consistent, and the government service online "one netcom office" and offline "one window through the office" are realized to meet the diversified and personalized needs of the masses.
Adhere to the problem-oriented approach and promote the reform of government services to a new level. Improve the electronic supervision system, continue to do a good job in the implementation of the "good and bad evaluation" system, and continuously improve the service capabilities, service attitudes, and service effects of departments and personnel. Improve and improve the "walking process" mechanism, normalize the "one-handed process", explore and carry out different groups of "walking process", check the pain points of enterprise development blockages, understand the people's livelihood and anxiety, and let the enterprise masses "do things, do things well, and accomplish things" become the norm.
Adhere to the results-oriented, continue to promote the "one thing" reform to achieve new results. Adhere to the application as the king, quality first, focus on the actual needs of enterprises and the masses, focus on key areas such as real estate registration, commercial registration, engineering construction project approval system, retirement, social security, talent services, entrepreneurship and innovation and other people's livelihood concerns, continue to track and judge the operation of "one thing", improve and improve the efficiency of "one thing" offline processing, pay more attention to the transformation from quantity accumulation to quality improvement, further optimize the process, streamline matters, open up the system, and achieve a higher level and higher level of "one thing" and "one thing".
Zheng Bao all-media reporter Xiao Yawen