Let the petitioning work have "temperature" and "attitude" and more "strength"

Since the beginning of this year, the Chenggu County Discipline Inspection Commission Supervision Commission has closely integrated the petitioning work with the practical activity of I do practical things for the masses, persistently regarded the petitioning work as an effective starting point for maintaining close ties with the masses and enhancing the feelings of the masses, worked temperature, intensity, and attitude, and constantly promoted the improvement of the quality and efficiency of the discipline inspection and supervision petitioning work.

There is a temperature for petition reception. Earnestly implement the system of receiving and receiving visits, adhere to the interests of the masses, greet the masses with a smiling face, earnestly listen to relevant demands, register relevant information in detail, and help the masses truthfully and effectively reflect problems. In view of the difficult and complicated situations of visits, we should persist in combining the law of reason and reason, constantly improve work methods and methods, do a good job of psychological and emotional counseling in a timely manner when encountering emotional agitators, transform the knowledge of discipline and law into words that they can understand and accept, carry out analysis, actively take the initiative to handle problems from the perspective of the visiting masses, and establish a good image of discipline inspection and supervision cadres.

The problem is accepted with strength. Strictly implement the "Nissin, Turnover, Monthly Report, quarterly closing" system, regularly analyze and judge, standardize all kinds of reports and accusations, and investigate and sort out problems such as stalking visits, repeated petitions, and malicious reports. Through adopting the team operation mode of "1 member of the leading body of the County Discipline Inspection Commission Supervision Commission as the head of the group, 1 middle-level member of the Discipline Inspection Commission supervision commission as the team leader, 2 discipline inspection commission offices, departments, and offices taking the lead, and 2-3 town (office) discipline inspection committees and dispatched discipline inspection and supervision groups cooperating", we will focus on solving prominent petitioning problems such as those that are of concern to the masses, have strong reactions, repeat reports, and disregard for the interests of the masses, promptly resolve difficulties and problems in the verification of cases, and ensure that the problems reflected by the masses are promptly mediated and resolved. Promote the effective resolution of difficult petitions or repeated petitions.

Problem feedback has an attitude. The Chenggu County Discipline Inspection Commission Supervision Commission adheres to the principles of "responsibility at different levels, centralized handling" and "who is in charge and who is responsible", seeks truth from facts, solves problems in a timely and effective manner in accordance with discipline and law, earnestly urges the undertaker to clearly inform the petitioner of the acceptance situation and complete it within the prescribed time, promptly give feedback to the reflector after making a handling, listen to the opinions and suggestions of the informant, patiently explain the doubts raised, solve the reasonable demands of the masses, safeguard the legitimate rights and interests of the masses, and strive to complete the first visit once. If you are not satisfied with the feedback results and repeat the report, do a good job of explanation and guidance, and ensure that everything has an echo and that every piece has landed.