Source: People's Daily - Fujian Channel Original draft
Enter the employee number, fill in the reason for the application, review and print online... A trip does not have to run, a certificate of employment of employees is done online. Looking at this "quick" certificate, Xiao Zhang, an employee of Fuqing Nuclear Power, sat in front of the computer and said: "I originally thought that I would definitely find relevant staff to sign and seal on the spot, but I didn't expect that it could be done now with the mouse, which is really convenient!"
Since the beginning of this year, Fuqing Nuclear Power has completed more than 40 work process optimizations that make "more data run and employees run less errands", including labor protection supplies application, employee urban apartment application, one-card processing, one-child subsidy application, income certificate issuance, work order extension application... The original paper process will be electronic, streamlining the work process and improving the quality and efficiency of the service.
"Happiness and Happiness" Employee Symposium. Fuqing nuclear power supply map
These convenient management improvements and enhancements have benefited from the firm determination of the Fuqing Nuclear Power Party Committee to build a "Happy Fu Nuclear" and the various effective measures taken.
In the first year of the "14th Five-Year Plan", the Fuqing Nuclear Power Party Committee put forward the long-term goal of "2035, rebuilding a new Fu nuclear", combined with the practical activities of "I do practical things for the masses", relying on the "Happiness Fu Nuclear" employee happiness promotion promotion group, focusing on the most concerned, most direct and most realistic problems of employees, collecting employees' opinions and suggestions through the establishment of employee opinions and suggestions collection and feedback platform, visiting forums, questionnaire surveys and other ways to collect employees' opinions and suggestions, and timely understand the concerns of employees. Research and timely promote the solution of difficult problems in employee development and concern.
Entering the office building in the production area, the newly put into use of the "rest station" is particularly eye-catching, in addition to the conventional configuration of water dispensers, wardrobes, shower rooms, etc., 4 professional-grade laundry drying equipment is accelerating operation and has been well used. An employee who is drying clothes said happily: "The on-site workflow sweats a lot, and it is particularly easy to get cold after the clothes are wet, and last month I filled in the appeal on the feedback platform with the mentality of trying it out with my colleagues, and I didn't expect it to be implemented this month." ”
Also of concern is the addition of new roving cars in the production area. After the employees collected feedback from the platform and the safety assessment of the relevant functional departments in the opinions and suggestions, on the basis of the original main road circuit vehicles, 4 new vehicles with "small circulation" outside the plant of each sub-plant of the unit were added, running every 15 minutes, connecting with the original route, and completely opening up the "last kilometer" of the factory area.
Open the employee opinion and suggestion collection and feedback platform, the data neatly into view, the above detailed record of the employee feedback and suggestions and the relevant functional departments of the reply and rectification measures. It can be seen that through the platform, the feedback and suggestions of employees will "go directly" to the corresponding work leaders of the functional departments, smoothing the channels for information transmission. Up to now, 272 opinions and suggestions in 8 aspects such as management improvement, human resources and logistics support have been answered and implemented, and the response rate is 100%.
All kinds of heart-warming services to enhance employee satisfaction. Fuqing nuclear power supply map
Whether the actual thing is done well or not, the employees have the final say. The designer of the platform said that employees can evaluate the satisfaction of the measures and replies taken by the functional departments, and if they are not satisfied, the opinions and suggestions will be "nominated" to the regular meeting of the employee happiness promotion promotion group chaired by the party secretary and the chairman of the board of directors to discuss and give the final treatment plan to ensure that all reasonable suggestions can be closed-loop management.
In view of the reasonable suggestions that employees generally reflect more, after being deliberated and approved by the regular meeting of the employee happiness promotion promotion group, they are included in the TOP key issues for management, the greatest resources are invested in coordinated solutions, and the people-friendly projects such as the second canteen in the factory area, the multi-functional living hall in the urban area, and the charging pile can be put into use on schedule. In addition, information such as meeting minutes, opinion responses, and leaders' speeches are disclosed to all employees through the company's homepage to enhance information transparency and protect the right of every employee to know.
In the process of continuously exploring and building a "happiness and happiness core", it can be clearly felt that in addition to the employees whose problems have been solved, they have also gained a sense of achievement from the problem solvers, and both sides have gained a sense of happiness. Many functional departments have also changed from "responding to problems" to "active service", and "thinking about what employees think and hoping for employees to expect" in the previous step. All party and labor groups also actively participate in the construction of the "happiness and happiness core", link up and down, resonate with the same frequency, strengthen the daily care and care for employees, attach importance to employee growth and ideological dynamic analysis, and do a good job in "heart tip" things for employees to the best of their ability.
"The channel of feedback is more convenient and faster than before", "The matter of concern is solved", "From the little things bit by bit, I feel the company's care for employees"... Many employee representatives sincerely praised at the "Happiness And Happiness Core" employee symposium. Xu Ligen, secretary of the party committee and chairman of the board, also responded at the forum: "Solving yesterday's problems, thinking about today's events, and looking forward to future development is the main direction of the improvement of employee satisfaction of 'Happiness and Happiness Core'." ”
Listen to the voice of employees, gather the wisdom of employees, and relieve employees' worries. Fuqing Nuclear Power takes the construction of "Happiness and Happiness Core" as the starting point, concretizes, projects and responsibilities "I do practical things for the masses", establishes ledgers, wall chart operations, seeks truth from facts, and does not do practical work, turns the "list of opinions" feedback from employees into a real "happiness bill", sincerely does good things, does practical things, solves difficulties, and continuously enhances the sense of gain, security and happiness of the broad masses of employees.