Master Liu's hometown is Guizhou
He is currently based in Hangzhou
He said it was for the convenience of care
Sometimes put 7-year-old sons
Take it to the factory where you work
December 26, 2024
The son took advantage of the few hours he was in the factory
I recharged more than 5,600 yuan to play the game
Reporter: Where did you know about this game?
Master Liu's son: I just know it when I see (others) playing.
Reporter: Do you think it's fun?
Master Liu's son: Average.
Reporter: How did you come up with the idea of recharging that day?
Master Liu's son: Others scolded me, it's charged.
Reporter: Will the game become stronger after charging?
Reporter: How do you know the password?
Master Liu's son: I see my mother paid for it.
Reporter: What did you buy for 5,000 yuan?
Master Liu's Son: These.
Reporter: What are these, skins?
Master Liu's son: yes.
Reporter: Better-looking?
Master Liu's son: Yes.
Reporter: Did your parents criticize you?
Master Liu's son: Approved.
Reporter: What do you think now?
Master Liu's son: I don't know what to think.
Reporter: I mean, will you still play in the future?
Master Liu's son: I'm not playing.
Master Liu: He didn't go to school that day because he had a stomachache, and then asked him to come to the factory with us, sit there and play alone, and give him his mobile phone. When we started to recharge, and we recharged more than 5,000 yuan, we don't know.
Master Liu said
This game is called "Sausage Party"
The son didn't play for long
He went grocery shopping the next day
I found out that I had no money in the card
Master Liu: We're also at work, and we don't have much energy to care about his games. Who knew that at about two o'clock in the afternoon on the 26th, he would start playing this game, and then recharge his money there vigorously. There has been no record of recharging money before.
The top-up record is displayed
More than a dozen top-ups in a few hours
Most of them are more than six hundred
There are also more than three hundred and dozens of dollars
Both of them work in a factory
The monthly salary adds up to more than 10,000 yuan
He said that his son could not be blamed for the recharge
Parents bear most of the responsibility
Master Liu: I must have beaten him last night, and no parent can stand it. Because we work outside, this is equivalent to a month's ration for our family.
Master Liu still hopes
Talk to the game company about getting your money back
"Sausage Party" is a mobile game developed by "XD Network".
Master Liu searched through game programs and the Internet
I didn't find the company's manual customer service number
On the enterprise information disclosure platform
Two registration numbers were found
Master Liu: Hey, are you XD Company?
Former employee of XD Network Co., Ltd.: No.
Master Liu: Is your mobile phone number registered by the company?
Former employee of XD Network Co., Ltd.: I have left my job a long time ago, and they have not changed their mobile phone number.
XD Network Co., Ltd. corporate phone: Welcome to call "XD", customer service questions, please pay attention to the WeChat public account, "XD Game" for online consultation.
The online customer service of "XD Network" said
The company has not opened telephone customer service
According to the instructions of this customer service
The reporter helped Master Liu submit the application materials for refund
The process shows that the submission has been successful
If the material is reviewed correctly
Communication will be further confirmed by phone
Final audit results
It will be sent to the reserved mobile phone number in the form of SMS
As of press time
Master Liu's feedback
I didn't receive phone calls or text messages
He has moved to the location of the "Heartbeat Network".
Shanghai's 12345 hotline reflects the situation