In recent years, the Second Street Health Center of Jinning District has insisted on putting the health of the people in the first place, exchanging the quality service index for the mass satisfaction index, and serving the "big people's livelihood" with a "small window", effectively improving the conditions for the people to see a doctor and seek medical treatment, which has been widely praised by the masses.
In the inpatient department of the Second Street Health Center, some patients will give a good evaluation when they see the reporter coming for an interview and talk about the current diagnosis and treatment environment and medical experience. They believe that in the past, the conditions were simple, and the desire to go to the nearest doctor when sick and not to leave the township for minor illnesses could not be guaranteed at all. With the continuous development of the economy and society, the service capacity of the Second Street Health Center has been comprehensively improved, and the patients who could not be seen before can now be seen. In particular, elderly patients can receive warm-hearted inpatient services and treatment at their doorstep, which truly breaks through the blockages, siltation points and difficulties of the people's medical treatment, and turns the "urgent, difficult, and longing" problems into "satisfactory answers".
In order to better serve the people in the district, in April 2024, with the care and support of the Jinning District Health Bureau, Li Min, the attending physician of the ICU of the Emergency Department of Jinning District General Hospital, was transferred to the Second Street Health Center, where he was good at tracheal intubation, the use of ventilators, central venous catheterization, bronchoscopy and alveolar lavage, renal replacement, various poisoning and critical rescue, common diseases and frequent diseases, etc. Up to now, it has been able to diagnose, treat and rescue some critically ill and seriously ill patients, which has greatly improved the ability of the health center to treat patients.
Li Min said: "In the past, there were only more than 100 patients hospitalized in the Second Street Health Center a year, but now there are about 60 to 70 patients a month, which solves the problem of hospitalization for the local people." ”
In fact, improving the ability of primary health centers to provide general practice services is not an overnight thing. Over the years, while increasing the construction of supporting infrastructure, the Second Street Health Center has adopted the training methods of "sending up", "sending down", "inviting in" and "sending out" through measures such as "external introduction and internal training" and "upward and downward communication", which has effectively improved the professional level of the hospital's staff, optimized the health talent team, effectively promoted the continuous upgrading of medical service capacity and quality, and the number of people who have obtained deputy senior and intermediate professional and technical titles is also increasing, and the vitality of the hospital's talent team has further burst out.
In the general practice service, the Second Street Health Center has always adhered to the principle of high-quality service and warm-hearted service, deepened the connotation of hospital service, and aimed to build a warm hospital, integrating a feeling, enthusiasm and patient attitude into the whole process of general practice service, so that the medical service is more warm, and the patient's medical experience is more assured, more worry-free and warmer. In the past, the number of outpatient patients per day was as high as 70, but now there are more than 160 patients per day, which truly plays the role of the "small window" of the general practice of the health center to serve the "people's livelihood".
The patients and their families said that after getting sick, they would be fine with injections at the Second Street Health Center, and they did not need to go to Kunyang. The medical staff here are very good, the service to the patients is very considerate, the service attitude is quite good, and all aspects are good.
With the care and support of the higher authorities, the basic conditions, functional layout, and medical services of the Second Street Health Center have reached the diagnosis and treatment standards of the township health center, and it can identify and diagnose and treat at least 100 kinds of common and frequent diseases, including more than 80 kinds of outpatient and inpatient diseases, and more than 50 kinds of traditional Chinese medicine diseases. In addition, it has also been comprehensively improved in expanding the contracted services of family doctors, providing basic medical care, preventive health care and personalized health management services for key populations, providing appointment services, long-term prescription services, and traditional Chinese medicine "preventive treatment".
Yang Jiantao, President of the Second Street Health Center, said: "In the next step, the Second Street Health Center will closely follow the pace of the construction of a close-knit medical community in Jinning District, take the creation of high-quality grassroots services and grade hospitals as the starting point, strengthen the weak points, make up for the shortcomings, continuously improve the comprehensive service capacity, provide better medical services for every patient who receives the treatment, and build a township health center that is satisfactory to the people and assured by the government." ”
All-media reporter Lu Anan Lu Xiaoxu
Correspondent: Zhang Junsuo
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Editor: Mao Ming
Editor: Fang Weilin
Review: Li Jianbin
Final review: Zhao Ming