This year's Double 11 is earlier than in previous years, some e-commerce platforms have begun to ship, and some express delivery networks have also felt the atmosphere of the peak season. Beijing Youth Daily reporter learned that this year, the Ministry of Transport and other 13 departments issued the "Transportation Large-scale Equipment Renewal Action Plan" (hereinafter referred to as the "Plan") proposed to implement the replacement of old postal express equipment to support the renewal of old sorting equipment. In the context of policy support, this year's Double 11 has become the upgraded hardware of many express companies, and a peak season guarantee war for express delivery with the blessing of new intelligent productivity is about to start.
Express companies rushed to invest in the infrastructure war before the peak season
With the policy support of the "Plan", many express companies have rushed to improve the construction of "infrastructure" before Double 11.
Jingdong said that during the 11.11 period this year, more than 1,600 warehouses and more than 2,000 cloud warehouses of JD Logistics, as well as more than 40 Asia No. 1 intelligent industrial parks covering nearly 30 provinces, will be in full operation. As one of the "main forces" of order production during the 11.11 period, Beijing Yayi and Guangzhou Yayi have also recently completed the update and upgrade of the warehouse management system.
As one of the "main forces" of express parcel transit during the Double 11 period, Zhongtong Express Yiwu Transit Center has further completed the capacity upgrade this year, adding a set of double-layer three-zone cross belts, two sets of turning machines and four end large sorting equipment to ensure customer delivery needs and help further improve the efficiency of express sorting operations. A reporter from Beiqing Daily learned that during the peak season, 96 transfer centers and 515 sets of automated sorting equipment in the whole network of Zhongtong Express were in full operation; More than 9,200 high-capacity transport vehicles and more than 3,800 trunk transport lines are fully guaranteed to ensure fast and stable delivery timeliness.
On this year's Double 11, Shentong opened new transit centers in Linping, Zhejiang, Changsha, Hunan, Changchun, Jilin, and Nanjing, Jiangsu for the first time, and upgraded more than 40 transit centers across the network. Its Zhejiang Linping Transfer Center covers a total area of 130 acres, and the overall production capacity has increased by 300%. The new center is equipped with the industry's new automated sorting equipment, the sorting efficiency has been increased by 95%, and the average daily processing capacity exceeds 5 million pieces, and the daily peak processing capacity is expected to reach 6 million pieces during the "Double 11" period. At present, more than 7,000 large-capacity trunk vehicles have been put in place, and more than 200 new direct routes have been added to ensure express transportation and distribution during peak periods.
Yunda Express said in a message released on its official account on October 15 that in order to cope with the upcoming peak season, its distribution center across the network has been fully accelerated. Yunda this year's "Double 11" will be in Guangdong Yunda Express Jieyang Distribution Center to straighten more than 100 lines, at the same time, Yunda Express in Xi'an Distribution Center, Jinjiang Distribution Center, Nanning Distribution Center and other new straightened or direct lines. Taking Xi'an to Xiamen as an example, the distance is about 1,800 kilometers, and the package does not need to be transferred after straightening, and it goes directly to Xiamen, which also creates conditions for the courier to deliver the package to the consumer as soon as possible.
On October 11, J&T Express announced that its Jiangsu Baoying Smart Supply Chain Industrial Park with an investment of 1.5 billion yuan was officially put into operation.
Digital and intelligent upgrades help reduce costs and increase efficiency
More technological upgrades are also reflected in the digital intelligence of the express delivery industry, and reducing costs and increasing efficiency have become the goals of many companies.
"This year's Double 11, we are expected to have much less pressure." Zhang Shenglong, manager of the second branch of Zhabei Department of Zhongtong Express, said that his confidence comes from the new automatic sorting equipment launched by the outlet this year.
4 months ago, ZTO Express Shanghai Zhabei No. 2 completely bid farewell to manual sorting and put into use automated sorting lines. "Before the automation was installed, the morning shift needed to be on time at 5:30 and delivered to community stores or consumers at 10:30. After automatic sorting, the express mail can be connected to the store at half past 8, and the timeliness is 2 hours faster. The little brother can pull the piece to the point, and he has more time and energy to do a good job. Zhang Shenglong said.
The investment of automation equipment has been sunk to the first-line outlets, which has further accelerated the digital intelligence capability of the entire network of Zhongtong Express, thereby improving the timeliness of express delivery. "The packages on the assembly line are transformed into the 'scheduling brain' of data transmission back to the transfer center, and through big data analysis, the volume and capacity can be accurately predicted in the future for a period of time, and the optimal transportation scheduling plan can be accurately calculated, and the transportation strategy can be intelligently optimized, so as to reduce the transit time and reduce the transfer cost." Song Bingzheng, director of the production and research department of Zhongtong Express Technology and Information Intelligent Routing, said. Data show that since the beginning of this year, Zhongtong has more than 750 first-line outlets, and a total of more than 800 sets of new automation equipment have been installed.
In terms of technological upgrading, this year, JD Logistics deeply integrated the digital intelligence technology panorama based on large models for the first time, penetrated into key scenarios embedded in warehousing, picking, transportation, distribution and other links, and provided digital and intelligent decision-making assistance for complex business problems. In addition, the new container goods-to-person production system "Smart Wolf" independently developed by JD Logistics, and innovative equipment such as automatic cage reversing machines, automatic queue machines, disc sorters, and unmanned forklifts for sorting scenarios have also been put into pilot. The new quality productivity of logistics, represented by cutting-edge technologies such as large models and digital twins and automation facilities, is continuing to promote the cost reduction and efficiency increase of JD Logistics' whole link.
The relevant person in charge of Yunda Express said that before the arrival of this year's peak season, Yunda Express strengthened the prediction of the flow and flow direction of the whole network, and used advanced algorithms and big data technology to provide accurate data support for the peak season of the network's scientific service business. And through order optimization, line diversion, vehicle guarantee and other measures, to ensure the smooth and stable operation of the whole network of Yunda Express during the peak season, to provide a "stable, fast and accurate" service experience for the majority of business customers and consumers. Up to now, according to the forecast of parcel flow and traffic during the peak season, Yunda Express has distributed more than 180 transshipment bases and about 80 hubs in the whole network at full capacity, adopting the principle of "fast" to facilitate merchants and customers.
A number of companies have improved their end-of-line distribution services
Consumers can also feel the improvement of express delivery services during this e-commerce promotion.
During this year's 11.11 period, on the basis of insisting on door-to-door delivery for more than ten years, Jingdong Express has upgraded the "on-demand pick-up" service, and consumers can flexibly set the time and place of receiving and sending express delivery. If there are elderly or children at home who need to be quiet, choose the "Do Not Disturb" mode, and the courier will not knock on the door or ring the doorbell to avoid disturbing; You can also make an appointment for the door-to-door time according to the actual situation, and the door-to-door delivery time can be booked until 23 o'clock at the latest.
For large household appliances and household goods, JD Logistics has continued to optimize and upgrade the "old for the new" this year after the first "delivery, installation, dismantling, and collection" integrated service last year, providing TVs, refrigerators, air conditioners, kitchen appliances and other large, medium and small household appliances to recycle old machines synchronously when they are delivered to the door, and support cross-category recycling of old machines, with a service scope covering the whole country.
On October 15, YTO Express held the 2024 peak season guarantee work meeting at its headquarters in Shanghai, deploying and arranging various key tasks during the peak season of the whole network, emphasizing the need to re-experience, improve timeliness, increase the market, and ensure safety, so as to achieve "not weak in the off-season, not chaotic in the peak season", and continue to provide customers with safe, fast, convenient, reliable and technological express services.
In addition to more intimate services, many areas that used to be "difficult to deliver" also have more solutions.
In an express delivery outlet in Yuhang, Zhejiang, the rookie rushed to complete the delivery of a batch of unmanned vehicles before the "double 11", and the scale of unmanned vehicles used in the outlet has also increased from more than a dozen to more than 20 units, covering more than half of the daily delivery volume, which not only solves the manpower gap, but also brings a reduction in costs. Cainiao said that it has received unmanned vehicle purchase orders from customers in 7 provinces across the country, and will complete the delivery before the "Double 11".
In Gaohe Village, Daye City, Hubei Province, the villagers have a new express delivery experience. Next to the basketball court of the village committee, Zhongtong Express has set up rows of brand-new unmanned intelligent express cabinets to provide 24-hour pickup service for villagers. This device, which is no longer uncommon in cities, allows rural residents to no longer have to go to a township courier point several kilometers away to pick up their parcels or rely on couriers to come to their homes from time to time.
Liu Peizhen, head of Hubei Zhongtong Express Cabinet, said that the company plans to lay about 5,000 sets of smart express cabinets in Hubei Province by the end of 2024, in order to achieve full coverage of all villages and towns in the province.
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Text/Beijing Youth Daily reporter Zhang Xin
Editor/Fan Hongwei