At 12 noon, at the peak of takeaway delivery in Hangzhou's Hubin business district, Yan Jun, a takeaway rider, put the battery car in the "takeaway rider parking area" next to Exit C of Longxiangqiao Metro, and trotted all the way to the pick-up point.
Yan Jun, 33, is a delivery rider from Henan Province and has been working in Hangzhou for five years. During this time, he felt that parking was becoming more and more convenient, running orders was getting smoother and smoother, and he was in a comfortable mood at work.
Since the beginning of this year, Shangcheng District has focused on the "urgency, hardship and anticipation" of new employment groups, accurately touched the high-frequency needs of riders, and continuously enhanced the warmth and care of new employment groups and standardized governance efforts through building organizations, strengthening governance, excellent services, and promoting development, and successively created a variety of friendly scenes such as business districts, buildings, parks, and communities, forming a "one street, one product" new employment group care service brand, so that takeaway and express delivery riders have a stronger sense of belonging and happiness.
The lakeside business district sends and receives more than 13,000 express deliveries and more than 6,000 takeaway orders every day, and there are nearly 500 long-term on-site service riders. With the deepening of the party building work of new employment groups as the starting point, on the basis of improving the service level of 9 "Shang Xiaoyi" stations, Hubin Street has improved important identification information such as the house number and route guidance map of the whole block, and scientifically planned 300 exclusive parking spaces for takeaway riders and 5 battery swapping cabinets. At the same time, it brings together the resources of 9 neighborhood community party and mass service centers, 2 happy canteens, and more than 200 businesses in the jurisdiction to provide new employment groups with services such as rest and recharge, food and drink, medical consultation, employment guidance, assistance and assistance, and cultural activities, so as to build a "15-minute convenient service circle" and form a "friendly business circle" that unites and unites workers in new employment forms.
"'Shang Xiaoyi' is right next to our site, and I often go there to sit when I have time. Recently, I've found out that there's a warm 'new' map with a lot of discounts for us, so I'll definitely check it out when I'm free. Like Yan Jun, Zhou Bingpeng, the person in charge of the Longxiangqiao site of Hubin Zhongtong Express, has recently really felt the various "little beauty" brought by the friendly business district - the enthusiastic restaurant next door has launched an exclusive package of "delicious and inexpensive" to solve the dining problem for the site staff; On the 9th of every month, the "Famous Doctor Studio" in the business district patrols the new employment group to "class taste" to increase health, and even the work pressure has a way to release; The "Rider Care Day" launched by the Hubin Street Social Worker Station every Tuesday provides psychological counseling, policy consultation, assistance and assistance. "It's very warm to send express delivery in the business district!" Zhou Bingpeng sighed.
Map of the warm heart service point of the little brother in Lakeside Street
With the implementation of a series of heart-warming measures, the riders also actively participated in the governance of the business district with their own actions, and worked together to optimize the service of the business district.
"I'm free this weekend, so I'll be the rotating volunteer of 'Shang Xiaoyi'!" Zhang Guo, a Zhongtong Express rider, did not forget to participate in volunteer service during the delivery interval. Under his leadership, more and more riders began to participate in it, and a total of 11 riders have joined the "Binfeng Volunteer Service Team", and 31 riders have joined the "Binfeng Volunteer Service Team" as part-time grid members to carry out safety patrols in business districts and communities.
The street organizes the rider brother to watch a movie
In the next step, Shangcheng District will combine the occupational characteristics and high-frequency needs of new employment groups, further deepen party building to lead grassroots governance, create more rich and diverse rider-friendly scenes through multi-party coordination and other mechanisms, create a safer and "new" working and living atmosphere, allow more new employment groups to integrate into grassroots governance, and promote the healthy development of new employment groups.