In the implementation of the "warm project" work, Hongqi Street of Yakeshi City paid close attention to the concerns of the masses, actively communicated and coordinated with Yakeshi Thermal Power Plant, and at the same time jointly planned and deployed housing construction and property management, took the initiative to take the initiative, paid close attention to the implementation of the work, comprehensively carried out the construction supervision of the "warm project", and went all out to do a good job in the guarantee work of winter heating, so that the people's happiness "warmed up".
On the occasion of the arrival of the heating season, Hongqi Street carried out "online + offline" full-coverage publicity of heating period related policies for the people in the jurisdiction. Disclose grid information in a conspicuous position in the community, and unblock channels for residents to report problems. On the occasion of the arrival of the heating season, all the tens of thousands of residents under the jurisdiction of the street received the "four-in-one" heating service card sent by the community staff to the door, which integrates heat complaints, maintenance, community services and the contact number of the maintenance personnel of the property company.
Ma Xiangting, a resident of Hongqi Community, said: "The service card is delivered to the home, and the residents are well aware of it, and they can make these calls when they have heating problems, and they can reply in a timely manner, and the attitude and service make the people very satisfied." ”
Yu Yang, manager of Hulunbuir Lincheng Property Management Co., Ltd., introduced that in the early stage of this year's heating, in order to ensure the normal operation of heating in winter, 8 plumbing maintenance employees were dispatched to replace the automatic running air in the corridors of each unit of the community, replacing a total of 96 automatic running winds and replacing 10 cleaning heating pipeline decontamination devices. After the heating is stabilized, the company also conducts pressure monitoring on the heating pipeline, real-time temperature measurement of the water supply pipeline and return pipeline, and reports the data to the heating company, Hongqi community and street in a timely manner to ensure the normal heating of the community.
Liu Xin, deputy director of the heat marketing department of Yakeshi Thermal Power Plant, said: "Since the beginning of the heating period, Yakeshi Thermal Power Plant has visited users as soon as it received complaints and report calls, assisted users in adjusting the residential pipe network, and helped users exhaust the corridors where gas is stored, so as to ensure that users enjoy high-quality heating services during the heating period." ”
Hongqi Street has established a joint management work model in which the main leaders personally grasp it, the team members grasp it specifically, the street cadres rush to the front, and the property enterprises fully participate, further implement the territorial responsibility, and fully cover all kinds of heating problems of residents in the jurisdiction, and ensure that all heating problems are responded to and everything is settled through "fixed grid, fixed personnel, fixed problems, and fixed time limit".
The "Warmth Project" is a major livelihood project related to the cooling and heating of thousands of households. Since the official launch of winter heating on September 25, our city has adhered to precise policies, strengthened guarantees, and written the word "warm" carefully and realistically, so that people's livelihood concerns can be "warm" at your fingertips.
Reporter: Gu Lipeng, Li Pengzhi Correspondent: He Xuejiao
Editor: Sha Zhiyuan, Huang Yaguang
Editor: Zhao Zongjie and Zhang Ge
Final review: Li Enguang and Lei Jianjun
Director: Zhao Huiru