The Comprehensive Management Center is the forefront of maintaining social stability, and it is also a bridge connecting the government and the people. The Chengguan District Comprehensive Management Center will be completed and put into operation by the end of 2023, including seven functional areas and 34 functional rooms. Through the organic integration of the comprehensive management center, the petition reception center, the legal service center, the litigation service center, the procuratorial service center, the public opinion testing center, and the social psychological service center, the "seven centers in one" have been formed, and the business linkage, intensive management and "one-stop acceptance, package mediation, and full-chain resolution" of various contradictions, disputes and interests have been realized.
"We adhere to and develop the 'Fengqiao Experience' in the new era, focusing on building a 'Tianzi' grassroots governance system. Comprehensively and comprehensively promote litigation investigation, police investigation, and interview investigation, and connect with actual combat. The director of the district comprehensive management center introduced to reporters that there are currently 109 mediators, including 53 full-time mediators. From January to August, the court transferred 19,526 civil and commercial disputes to the Comprehensive Management Center, and more than 10,900 cases were successfully mediated, with a success rate of 69.4%. The public security police station pushed 5,278 police information related to disputes, and 5,248 cases were successfully mediated, with a success rate of 99.43%. In the first half of this year, the number of new first-instance civil cases accepted by the courts decreased by 15% year-on-year.
The reporter learned that in order to prevent contradictions and disputes at the source, resolve them at the grassroots level, and dispose of them in the budding area to the greatest extent, the comprehensive management center has built a four-level contradiction and dispute resolution position vertically, forming a multi-faceted dispute resolution system with upper and lower linkage, echelon filtering, and on-site resolution, and a large number of contradictions and disputes are resolved in the grid and street communities. Horizontally, a "1+4+N" multiple dispute resolution model has been formed, in which the comprehensive management center is coordinated and dispatched, the public procuratorate and judicial departments are jointly investigated, the relevant departments and mediation organizations complement each other, and the lawyer volunteers participate together, promoting the formation of a multi-dispute resolution pattern under the leadership of the Party committee, with internal and external linkage, upper and lower coordination, and orderly connection.
Whether it is marriage and family disputes, neighborhood disputes, or debt disputes, traffic accident disputes, etc., effective solutions can be found here, and the comprehensive management center has become the "barometer" of social governance and the "distribution center" of contradictions and disputes in Chengguan District. Mr. Cai of the District Comprehensive Management Center said happily: "Since I started mediation, I have witnessed a lot of joy after reconciliation, and we are very happy to see that everyone has solved their problems through our mediation. Ms. Zhang, the client, told reporters: "Through lawyer mediation, we have solved the problem, and I am very grateful to the comprehensive treatment center for the help I have given." ”
The completion and operation of the district comprehensive management center has not only improved the quality and efficiency of grassroots governance, but also reversed the "inverted pyramid" situation in which there are few contradictions and disputes, many litigation cases, many police intelligence, and many petition cases at the grassroots level. In the next step, the District Comprehensive Management Center will continue to play an important role in social governance, provide more convenient and efficient services for the masses, and promote the development of social governance in Chengguan District in a better direction.