The newlyweds stayed in a hotel in Xiantao, Hubei Province, and found that the wedding ring was left in the guest room after checking out.
On October 11, a reporter from Huashang Daily Gale News learned from the hotel involved that the police from the police station presided over the mediation, and the parties had signed a letter of understanding and compensated at least 1,000 yuan. The employee is suspected of suffering from mental illness and is no longer suitable for working in the hotel, and has been brought back by his family for treatment.
>>> find your wedding ring
Looking at the surveillance video, I stumbled upon a male hotel employee squatting at the door of the guest room late at night
"They posted this yesterday (October 10)." On October 11, an insider told a reporter from Huashang Daily Gale News that the parties were a newlywed couple in Wuhan, and the newlywed wife posted a video on the Internet, reflecting that when the couple checked into a hotel on Hanjiang Road in Xiantao, Hubei Province, they were looking for a lost wedding ring, and when they checked the surveillance, they accidentally found that they were being squatted and eavesdropped by hotel staff.
Surveillance video shows that late at night on October 7, a man in a white T-shirt squatted outside the door of the guest room, holding a mobile phone in his hand, suspected of intently eavesdropping on the room.
The man in white squatted outside the guest room, suspected of eavesdropping on the sound in the room
The reporter tried to contact the person concerned, but did not receive a reply from the other party. The woman released a surveillance video of the hotel detailing what happened to the couple.
"On the evening of October 7, my husband and I checked into this hotel in Xiantao City. Our wedding ring was on the right side table and we forgot to take it when we left. Two hours after checking out, we arrived in Wuhan only to find that the ring was left in the hotel, and immediately called the hotel front desk to ask our friend to help pick up the ring, but my friend did not find it. ”
>>> things are not simple
The man was sneaky under the door and suspected of plugging in the line and secretly taking pictures, and the police said that they could only solve it privately
Relevant information shows that the couple stayed in the hotel's double room for a night of 178 yuan. The woman said: "During the period, only the cleaning aunt entered the room, and the hotel front desk asked my husband to call the police, and the police asked him to go to Xiantao." We returned to Xiantao from Wuhan, and we only got married on October 5th, and the wedding ring means a lot to us. ”
The newlywed wife said that the police asked the front desk and the cleaner, and they all said that they didn't see it, but our ring was indeed lost in this room, and the surveillance video can also see that when we entered the room, we were wearing a ring on our hands.
"The more we thought about it, the more wrong it became, because when we locked the door, we found that the door of the hotel could not be locked, and we wondered if someone had come in in the middle of the night and stole it. Then we went to check the surveillance, and we didn't find anyone entering the room, but in the middle of the night, someone sneaked up at the door and took a wire and inserted it under the door. ”
Feeling that something was wrong, the couple decided to call the police. "We feel that things are not so simple, this person is a hotel staff, and he also admitted to doing bad things, the surveillance shows that he not only 'secretly photographed' one of our rooms, but also found evidence, the police said that there is no way to detain this, and can only be solved privately."
>>> hotel responded
It was a listening recording at the door, not a candid filming, and a letter of understanding has been signed to compensate thousands of yuan
On October 11, a reporter from Huashang Daily Gale News contacted a person in charge of the hotel, who admitted that it was indeed the case, but the hotel employee did not secretly take pictures, but eavesdropped.
"He was lying at the door eavesdropping, and then recording, using a mobile phone without a card or Internet, similar to a amplified headphone, he was just at the door, and he didn't stick into the guest room door. The police judged that it was just a headset, and they also got the evidence, and the recordings at that time were deleted in person under the operation of the police. ”
The person in charge told reporters, "I am inconvenient to disclose the specific content of the recording, you can learn from the police, there is no personal privacy or anything like that." Now the 'candid shooting' on the Internet is not in line with the facts, and the two parties have also signed a letter of understanding. We signed a letter of understanding at the police station that day, under the auspices of the police, and also made thousands of yuan in compensation, the specific amount of which I am not convenient to disclose. ”
The person in charge of the hotel solemnly told reporters that there is no candid camera equipment in the hotel room, "because this kind of thing is more interesting now, so the hotel stipulates that there are three or four times a month, and professional equipment is used to test each room to ensure that our hotel does not have video or surveillance and other things." ”
>>> was not penalized
The eavesdropping at the front desk of the hotel did not spread and did not make a profit, but it was immoral and could only be verbally criticized and educated
The person in charge of the hotel confirmed that the police station in the jurisdiction did not take any action against the misbehaving employee after investigation. "It was confirmed by the police that he did not cause substantial damage to the guests, nor did he spread it. You can go to the Internet to check it, eavesdropping is not disseminated, it is not for profit, it may be an immoral behavior, it can only be verbal criticism and education. ”
According to the person in charge of the hotel, the employee may be to satisfy his personal bad habits, "He is the front desk of the hotel, the hotel has been open for more than 3 months, he is not married, and he is a local of Xiantao." He is an immoral act, he is a little psychologically ill, and after calling the police that day, he asked his parents to take him back at the police station, and he is now undergoing psychological treatment. He is not suitable for working in a hotel in this state, and he is not working in our hotel anyway. ”
The person in charge of the hotel said that the employee had no other bad deeds, "If there is, the police will definitely punish him, and if he had, he would not have signed this letter of understanding that day." ”
The person in charge told reporters that the incident has been dealt with so far, "but last night (October 10) the person concerned sent a message on the Internet, I just came from the police station, the police contacted them, asked them to release it realistically, and we are now preparing other processes." ”
>>> lost wedding ring
Hotel manager: "There is no evidence to prove that the ring must have been lost at the hotel"
Regarding the loss of the wedding ring reported by the couple concerned, the person in charge of the hotel told the Huashang Daily Gale News reporter, "It was also dealt with by the police, and before the police, her friend and the front desk of our hotel room checked the garbage bags on the spot, including the guest room, and did not find it." The police came to monitor and investigate, but there was no evidence to prove that the ring must have been lost in the hotel. ”
The person in charge of the hotel admitted that the two sides had discussed the issue of ring compensation, "We want to make compensation because of the possibility of causing a poor experience for guests." They talked to us, the ring may be worth a certain range, and then it has changed a lot, and there are some negotiation plans, but the parties are not very agreeable, and they are no longer negotiating, we talked about the plan for her, she complained to us during this period, called the mayor's hotline, she does not want to deal with this matter in private, and we also respect her wishes, anyway, she conveyed it to me like this, and I have chat records here. ”
On October 11, a reporter from Huashang Daily Gale News contacted the Ganhe Water and Land Police Station of the Xiantao Public Security Bureau, and the police replied: "There will be a report at that time, and the specific report will be announced." ”
>>> lawyer's statement
Eavesdropping violates the privacy of others, and the hotel is at fault even if it is not aware of it
Fu Jian, a well-known criminal defense lawyer and director of Henan Zejin Law Firm, said that according to the first paragraph of Article 1032 of the Civil Code, natural persons enjoy the right to privacy. The privacy rights of others must not be infringed upon by any organization or individual through methods such as espionage, intrusion, leakage, or disclosure.
"If the candid video is disseminated, it will also infringe on the rights of the infringed person's portrait rights, reputation rights and other rights. An individual's private space and private life belong to privacy, and eavesdropping on another person's private life and private space is also an infringement of the privacy of others, and the hotel staff should bear tort liability for the couple. ”
Fu Jian pointed out that the hotel staff used eavesdropping equipment to listen to tourists, which violated the privacy of guests, and according to Article 1191 of the Civil Code, if the staff of the employer caused damage to others due to the performance of their work tasks, the employer shall bear the tort liability. After the employer bears tort liability, it may seek compensation from the employee who has intentionally or grossly negligently.
"The hotel staff violated the privacy of the guests, and the hotel did not fulfill its obligation to supervise and manage, and should bear part of the responsibility within the scope of its own fault."
Employees who directly invade the privacy of guests should be held primarily responsible. Although some guests did not find out that they were being overheard, the hotel should apologize to those who were listening.
Fu Jian believes that the guest said that the ring was lost, first of all, the owner of the ring should take good care of his belongings, because there is no direct evidence to prove whether the ring was taken by the hotel staff, so the hotel is not responsible for the loss of the woman's ring.
According to Fu Jian, according to Article 42 of the "Public Security Administration Punishment Law", anyone who peeps, secretly photographs, eavesdrops, or disseminates other people's privacy shall be detained for up to 5 days or fined up to 500 yuan; where the circumstances are more serious, they are to be detained for between 5 and 10 days, and may be concurrently fined up to 500 RMB.
Fu Jian believes that hotel rooms are private places in a general sense, and according to the provisions of the Consumer Rights and Interests Protection Law, hotel operators should ensure that the goods or services they provide meet the requirements for protecting personal and property safety; Operators of hotels, shopping malls, restaurants, banks, airports, stations, ports, theaters and other business establishments shall fulfill their obligations to consumers to ensure safety, and hotel operators shall fulfill their obligations to consumers.
"Even if the hotel is unaware of the eavesdropping behavior of the hotel staff, it is also a faulty act, and it shall not shirk its responsibility against the consumer by ignorance, and shall bear civil liability in accordance with the provisions of the 'Consumer Law'."
Huashang Daily Gale News reporter Li Hua editor Wu Yi
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