Xi'an, September 16 (reporter Liu Yu, intern reporter Zhang Ruihua) "It's too far to go to the county hospital, and it costs more than a dozen yuan to go back and forth, and it's the same for needles here, I feel good." In the traditional Chinese medicine treatment clinic of the Xinmin Branch of the Binzhou People's Medical and Health General Hospital, patient Wang Yuxia said. Since the establishment of the medical community, there have been many cases like Wang Yuxia who have been able to enjoy "county" level medical resources in "town" level health centers.
Recently, the media of Central Province focused on the high-quality development of health and health at the grassroots level, and entered Baoji City and Xianyang City, Shaanxi Province. The interview group composed of more than 10 central and provincial media focused on the construction of a close-knit county-level medical community, improving the medical experience of patients, and the intelligent system of primary medical care, and carried out research and interview activities to spread the voice of the grassroots health era.
We will continue to optimize medical convenience services and continuously improve the medical experience of patients
In recent years, Baoji Central Hospital has focused on improving its disciplinary capabilities, always adhered to the concept of medical development for the people, for the convenience of the people, and for the benefit of the people, combined with its own medical construction advantages and characteristics, implemented a series of convenient service measures in the medical field, and was committed to improving the medical experience of patients.
"We have also launched two'special numbers', one is a zero-yuan follow-up number, one is a one-yuan convenience number, the so-called zero-yuan follow-up number is that the patient is valid within three days, this is for some patients in the hospital after seeing a doctor, his examination results can not come out on the same day, then it will cause the problem of the next day's treatment, which may lead to patients to see a doctor and pay twice, this zero-yuan follow-up number will avoid the occurrence of this repeated consumption situation in time." Fan Jianan, director of the outpatient department of Baoji Central Hospital, said.
Tuowen, President of Baoji Central Hospital, introduced the construction of hospital medical services to the interview group (photo by intern reporter Zhang Ruihua)
According to reports, Baoji Central Hospital has developed and used a "smart diagnosis and treatment" system to create medical convenience services, and patients can use a smart phone to enjoy a number of convenient medical services such as time-based accurate appointments, examination result push, intelligent car search in parking lots, and online copying of case data; At the same time, a patient service center was set up, and by coordinating the three departments of the outpatient department, the financial department and the medical insurance department, the business that patients needed to run back and forth at multiple points in the past was handled through "one post and multiple functions, and through-the-counter service" for one-stop processing, so that the masses could "reduce the number of round-trip runs, reduce repeated queues, and reduce waiting time".
Build a trusteeship and assistance model to promote the "sinking" of medical resources to the masses
In the construction of county-level medical community, how to let the people enjoy expert-level diagnosis and treatment services at home without leaving home, it is necessary to build a trusteeship assistance model, establish a multi-level assistance mechanism in counties, towns and villages, and promote high-quality medical resources such as professional doctors, medical equipment, and medical technology to continue to "sink" to the people.
In the outpatient clinic of the chronic disease department of the Huaiya Central Health Center in Meixian County, Baoji City, Wang Min, deputy chief physician, was conducting a review and diagnosis of her patient Xie Aihu, 68-year-old Xie Aihu felt unwell this morning, accompanied by his family, went to the town health center to see Dr. Wang Min, and the doctor diagnosed acute upper respiratory tract infection.
"I used to have back pain, leg pain, pain everywhere in my body, and a lot of problems on my body, but I have been seeing Dr. Wang, who has superb medical skills, noble medical ethics, and is kind to people, and our neighbors on the street basically see a doctor here." The family of the patient Xie Aihu said. In fact, the fact that a group of patients like Xie Aihu were able to "meet" a county-level doctor like Dr. Wang Min in the town health center is inseparable from the counterpart work in the local medical field.
Physician Wang Min of Huaiya Central Health Center treats patients (Photo by intern reporter Zhang Ruihua)
The Xinmin Branch of the People's Medical and Health General Hospital in Binzhou City is also committed to sinking high-quality medical resources to the grassroots level in the construction of the county-level medical community. Wang Yuxia, who lives in Wolong Village, Xinmin Town, Binzhou City, suffered from a slight cerebral infarction accompanied by slight facial paralysis, and went to the county hospital 20 days ago for 8 days, and did systematic targeted treatment. So she decided to transfer to the Xinmin branch hospital near her home for follow-up rehabilitation.
Relying on the medical intelligent call system to open up the "last mile" of medical treatment for the masses
In the construction of a close-knit county-level medical community in Binzhou City, one of the highlights is the application of the intelligent call "push-to-talk" emergency service system in some demonstration village-level health centers.
"This is very convenient, mainly to install a call system in the villagers' homes, if the villagers have any emergency, press it lightly, the bell on the side of the clinic will ring, and the village doctor's mobile phone will also receive a text message. Most of the elderly in our village are lonely and widowed, their legs and feet are inconvenient, and their eyes cannot see clearly, if they use their smartphones to seek help, they will often press the wrong button, and they can get in touch with the village doctor as soon as possible using this system. Wang Weike, director of the Central Health Center of Xinmin Town, Binzhou City, said.
Through the installation of this wireless intelligent call system, the masses can seek help at the first time, the system supports remote dialogue, the masses can use it at home, and it is also equipped with a portable system style, even if the villagers are in the field every day, if there is an emergency, they can also get in touch with the village doctor in time. In addition, this system can also be applied to the daily inquiring and re-examination of some patients with chronic diseases by village doctors.
Villagers of Zaoyutou Village, Xinmin Town, showed the wireless intelligent call system to the interview group (photo by intern reporter Zhang Ruihua)
Wei Yinling, a 71-year-old man who lives in Zaofan Village, Xinmin Town, Binzhou City, dislocated his left shoulder joint not long ago and fainted at the door of his home, but fortunately the old man pressed the "call button" of the wireless intelligent call system in time before he fell into a coma, and the village doctor Xue Quanmei received the message of the call system in the village clinic, and immediately came to the old man's house and rode the family's tricycle to send the old man to the hospital.
In the interview, the reporter also learned that this wireless intelligent call system has been installed in the whole village of Zaofantou Village 15 households, mainly open to some lonely elderly and chronic disease patients, a large system including the sub-system installed in the villagers' homes only costs more than 10,000 yuan, and at the same time only needs the village doctor to install a phone card in the system, the villagers do not need to do it, and will not charge the villagers any fees.
The grassroots activities of the media in Central Province not only showed the achievements and actions of Baoji City and Binzhou City in the construction of a close-knit county-level medical community, but also provided reference and samples for the medical and health practices in other regions. In the next step, all localities will continue to give full play to their regional advantages and bright spots, focus on the construction of a close-knit county-level medical community, and answer their own primary medical care answers.
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