In order to better play the role of administrative assistance in facilitating the people and benefiting enterprises, promote the integration and complementarity of government functions, effectively improve the efficiency of government administration, and help create a first-class business environment, in recent years, Changning District has been committed to building a standardized, integrated and efficient administrative assistance system, and promoting the transformation of "departmental government" into a more harmonious and efficient "overall government".
A few days ago, the manager of Shanghai Sixin Biochemical Technology Co., Ltd. went to the Changning District Government Affairs Service Center to handle the cross-district relocation, and the company planned to be registered in a room on Zhongshan West Road, but there was no detailed information such as the type and use of the house in the property right certificate submitted. In the past, the enterprise needed to bring the power of attorney of the property owner, apply for the housing information sheet at the title confirmation registration center, and then return to the window to submit the materials.
Nowadays, the window staff can initiate an administrative assistance request for the change of the company's site through the Shanghai administrative assistance platform, so as to realize the cross-departmental online transfer of real estate register information, effectively avoiding the enterprise from going back and forth between the two departments, so as to achieve "more data and less errands". In addition, administrative assistance not only improves the efficiency of data use, but also helps to screen the authenticity of materials, break through work blockages, and form an effective closed loop.
The reporter learned that in order to build a standardized, integrated and efficient administrative assistance system, Changning District innovated the administrative assistance working mechanism, created a new administrative assistance management model, and continued to expand the coverage of dividends.
In the process of innovating the administrative assistance work mechanism, Changning has established a special work class, introduced an administrative assistance work system, clarified work responsibilities, work content and operation specifications, held regular work meetings, and strengthened scheduling and promotion. The administrative assistance of each department shall be reported to the district leaders and the main leaders of the department in the form of monthly reports, and the government service section of the district urban transportation large screen shall visually display the number of requests of the department, the completion of the situation, and the overdue situation in the form of data and charts, and the data will be directly connected to the "digital cockpit" of the district leaders to promote the maintenance of good standardization and timeliness of administrative assistance.
Changning has created a new model of administrative assistance management, that is, the implementation of the "three synergies" work method: vertical coordination and guidance, for cross-level assistance matters, actively and upwardly docking, striving for guidance and coordination of municipal departments, and clarifying the work path; Horizontal coordination promotes standardization, establishes a three-level work responsibility system of leaders in charge, responsible departments, and responsible persons, and compacts responsibilities at all levels to ensure that problems are transmitted in a timely manner, quickly disposed of, and do not exceed the time limit; Strong technical collaboration, invite system experts for training and guidance, strengthen daily Q&A communication, and ensure that the initiation is standardized.
The premise of the good operation of the administrative assistance mechanism is to break down the barriers of various departments, promote the departmental assistance to change from "passive" to "active", continuously expand the scope of assistance, improve the operational efficiency of government management, reduce the time cost of enterprise affairs, and continue to expand the coverage of administrative assistance dividends. Changning District has sorted out urgent needs, high frequency, hot spots and other matters by collecting feedback from the enterprise masses in the government affairs hall, as well as visiting and discussing them, and included them in the scope of administrative assistance, adding two district-level administrative assistance items such as new establishment of enterprises and change of enterprise sites, so as to help the "Shanghai Real Estate Register" of enterprise service materials from "at least 1 run" to "0 run, no submission", and change the "back and forth" of enterprise services to "collaborative handling" of departments.
In the next step, Changning District will closely follow the all-round improvement of the perception of the enterprise masses, practice the service concept of "everyone is a business environment, everything is a business environment", continue to expand the scope of assistance, expand the scope of reform benefits, optimize government services, improve administrative efficiency, and continue to promote the transformation of government functions and the reform of the administrative examination and approval system from a higher starting point.
The data comes from the District Government Office and the District Market Supervision Bureau
Written by: Xu Monroe
Editor: Zhu Jiaru
Editor-in-charge: Yan Wenbin
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