After entering the dog days, the scorching sun is like fire, the heat is unbearable, Jiaocheng Rural Commercial Bank actively practices the concept of "attentive service", and all business outlets are equipped to cool off the heat and carry out a series of "send cool" activities.
Tin Ning Street Branch
"Calm the nerves and dispel the heat" and "cool" prescription
For a long time, Tianning Street Sub-branch has been building a love station for outdoor workers and financial services for the elderly as an important task, equipped with water dispensers, Huoxiang Zhengqi water, medicine boxes, etc. in the business hall, and provided blood pressure measurement services, and at the same time popularized anti-money laundering knowledge to customers in an easy-to-understand way, improved customers' ability to identify money laundering and risk prevention, virtually shortened the distance with customers, and made customers feel the warmth of home.
South Ring Road Branch
"Refreshing thirst-quenching" and "cool" formula
The South Ring Road Sub-branch has set up a heatstroke herbal tea service station in the business hall to provide herbal teas such as chrysanthemum tea and flower and fruit tea for customers and outdoor workers who come to handle business, so that customers can feel a moment of coolness in the hot summer. The staff of the South Ring Road Sub-branch went to the streets and communities, and at the same time carried out financial publicity, they also sent promotional folding fans, mineral water and other items to customers within the jurisdiction, so that more customers and residents could enjoy the "cool" service of the Rural Commercial Bank.
City Branch
"Comfortable and clear" and "cool" side
The sub-branch in the city provides customers with door-to-door coin exchange services after shifts, helping customers to realize the needs of exchanging change without leaving home in the hot summer; During the return visit, the staff also actively promoted the preferential activities of deposit and loan products, the latest interest rate policy, the latest wealth management and other financial products to the cooperative merchants, so that the operators could experience the intimate financial services.
In the next step, Jiaocheng Rural Commercial Bank will practice the service concept of "responsible, responsible, and warm" with practical actions, never forget the original mission, and constantly innovate the financial service model to provide customers with better financial services.
Source: Lvliang Nongxin