The blue screen affects the whole world! Flights, hospitals, casinos...... It's all messed up! Stocks plummet!
In the early hours of July 18, what has been described as the "world's worst IT outage" triggered global chaos, with United States tech giant Microsoft's 365 application and service disruption halting planes and trains, affecting medical facilities, closing businesses including banks, hotels and casinos, and in general, all in chaos!
Although the issue has now been resolved, the residual effects of the cybersecurity outage continue to affect some customers.
The outage has been affecting Microsoft's applications and services for several hours, with the travel and healthcare sectors being the hardest hit. The root of the problem was a crash in Crowdstrike's "Falcon Sensor" software update, which paralyzed Microsoft's computer.
The following is a timeline of the impact of this incident on the United States:
4:43
Technology disruptions spark travel disruption So far, nearly 19,000 flights have been delayed, with 1 out of every 20 flights departing from the United States canceled. United States said its flights are returning to normal, but other major airlines such as Delta Air Lines, Allegiant, Spirit and Frontier remain grounded.
5:08
Airports are at a standstill, Atlanta International Airport in Georgia is currently one of the hardest hit by the travel disruption, with 37 flights canceled and 58 delayed.
5:25
New York City Transit Network System ImpactThe outage affected some of the Metropolitan Transportation Authority's (MTA) customer information systems, and countdown clocks and information boards were not functioning. The Port Authority of New York and New Jersey advises customers not to travel to the airport until the status of their flight has been confirmed.
5:31
Crowdstrike Releases Fixes Crowdstrike released a fix for an issue that caused "the world's worst IT outage" at 5:30 a.m. ET United States. The company is working to reboot its systems, and it may take some time to fully recover.
5:40
New York Metro Controllers Lose Train Location Transportation officials in New York said they were unable to track the location of the subway due to the outage. While dispatchers were still able to see the train, many passengers were kept in the dark.
5:47
Hospital Cancels Surgery Due to a global IT outage, Massachusetts General Hospital has canceled all non-emergency visits, surgeries, and surgeries. The chaos in the hospital system has forced medical staff to return to using pen and paper and iPhones to treat patients and prescribe medications.
6:01
Passengers stranded at the airportDesperate passengers had to sleep on the airport floor because the delay left them stranded for more than 24 hours. One traveler recounted her experience at Charlotte · Douglas International Airport for four hours after spending nine hours at Los Angeles International Airport.
6:03
Delta Airlines resumes flights, and Delta Air Lines said some flights resumed after supplier technical issues affected airlines and businesses around the world. Passengers can monitor and manage their itinerary online through the Delta app.
6:18
The grounding impact map The historic disruption left the skies over the United States almost empty, and the three major airlines implemented ground grounding. So far today, nearly 1,300 flights to United States or out of United States have been cancelled, according to FlightAware.
6:21
Crowdstrike apologizes Crowdstrike founder and CEO George · Kurtz has apologized to the public for the historic internet outage caused by the company's software update. He said he was "deeply sorry" on NBC's show and said cybersecurity companies were working to reboot their systems.
6:35
Patients and hospital staff share fears on social media, and scenes of chaos in hospitals affected by global IT disruptions are recorded. A woman wearing a respirator mask said in a TikTok video that her electronic medical records were inaccessible and that she was unable to get the right medication.
6:51
Microsoft and Crowdstrike Shares Plunge Shares of Microsoft and Crowdstrike fell sharply at the open on Friday amid historic internet outages. Crowdstrike Holdings Inc. lost 15.25% on the NASDAQ, while Microsoft Corp lost 1.63%.
7:18
The United States 911 Service Outage FCC said it has received reports of 911 service outages across the country. Police departments in Alaska and Arizona said their 911 call center service has been restored.
7:25
Biden was informed of the disruption and President Biden stayed informed of the disruption while he recovered. White House officials said the presidential team is in contact with Crowdstrike and the affected entities.
7:32
The chaotic scene at the airport was long queues at the airport as flights were grounded due to disruptions. Angry passengers have begun to demand compensation, and as of Friday morning, more than 26,000 flights have been delayed.
7:51
Las Vegas Casino Slot Machine ParalysisThe Las Vegas casino slot machine fell silent amid a constant internet outage. Pita Tusitala, an employee at Green Valley Ranch Casino, told The Las Vegas Review: "Every slot machine is down and everybody is upset. ”
8:14
Harvey · Weinstein's case delayed by interruptions The hearing for Harvey · Weinstein's retrial on rape and sexual assault charges has been delayed due to ongoing network outages. A note posted on the door of the Manhattan Criminal Court reads that the court system is down.
8:21
Federal agencies have collapsed due to disruptions and nationwide suspension of motor vehicle services, leaving United States unable to obtain driver's licenses and other related materials. The Department of Homeland Security is also offline, increasing national security risks. The White House has been informed of the situation and is working with cybersecurity companies. The Department of Justice, the Department of Veterans Affairs, the Department of Energy and the Social Security Administration have also been affected.
8:58
Starbucks suspends mobile app orders Starbucks is the latest victim of global internet disruptions, with travel thrown into chaos, surgeries suspended, and global banking services disrupted. Mobile app users are currently receiving an error message that online ordering is not available.
9:02
Experts warn outages could last up to 36 hoursAnalysts told DailyMail that the outage that caused the global IT outage could take up to 36 hours to fix, with affected airlines, banks and others urgently repairing their systems. Commercial air traffic has come to a standstill from the United States to Europe, Australia and India, affecting multiple sectors of society using Microsoft systems.
9:20
Banks warn of potential risk of cyberattacksNew York state regulators urged banks and companies to remain on high alert amid Friday's global technology disruption and said they were monitoring institutional and market events and cooperating with other state and federal regulators. The New York State Department of Financial Services reminds all regulated entities to remain vigilant during this time. Crowdstrike CEO George · Kurtz stressed that the outage itself has nothing to do with any cyberattacks.
9:36
Passengers at airports with more than 2,000 flight cancellations are facing increasing pain, and the number of cancelled flights is increasing. According to FlightAware, more than 2,000 flights have been cancelled due to ongoing network disruptions. Travelers are also facing delays and check-in issues due to the global technology crisis. United Airlines and United States Airlines have resumed service after a brief suspension of flights.
9:43
Elon · Musk removes Crowdstrike Tech giant Elon · Musk has announced that he has removed Crowdstrike from all systems. The CEOs of SpaceX and Tesla made the statement on the social media platform X.
An employee of Microsoft came forward to post:
In the wake of the global chaos, cybersecurity expert Feng Zongfu said don't put all your eggs in the same basket.
In a statement today, he said that Crowdstrike is a popular cyber security software that is usually installed on PCs and laptops that use Microsoft Windows.
"And a recent software update released by Crowdstrike caused the PC to crash and restart. This is seen as a cybersecurity issue because 'availability' is affected. ”
He pointed out that the lesson was to "don't put all your eggs in one basket" and to diversify conservation options.
"Proactively conduct business continuity exercises, such as cyber drills, that simulate situations where systems are attacked and malfunctioned. Be prepared at all times, whether it's an intentional or unintentional disaster, which can be devastating to the business. ”