Since the establishment of the "I will do" workstation in each community (village) of Changyang Town, it has always adhered to the work concept of "you will say, I will do", improve the accuracy of service with front-line service, and solve "key small things" as the base point, constantly reduce the radius of community service, extend the service tentacles, and make the "last mile" of service for the people become "zero distance" of service.
A Buddha full village
With the deepening of the summer heat, the villagers' domestic water consumption has risen sharply, resulting in a severe test in the village's water supply system, with frequent poor water flow, water volume reduction and even intermittent water outages, which has brought many inconveniences to the villagers' daily life. In the face of this urgent livelihood problem, the Foman Village Committee responded quickly, relying on the "I will do" workstation to actively ensure the water needs of the villagers.
In response to the water supply problems reported by the villagers, the village committee immediately activated the emergency response mechanism. The secretary of the party branch attached great importance to it, personally deployed, and quickly organized professionals to conduct a comprehensive investigation of the water supply facilities of the drinking water machine well room. After careful inspection, it was found that the main reason for the current shortage of water supply is that the output of the existing water pumps has dropped significantly, and it is difficult to meet the growing demand for water.
In order to ensure that the impact of the maintenance work on the daily life of the villagers is minimized, the village committee decided to use the low peak hours at night to carry out emergency repairs, arranging the maintenance time from 22 pm to 6 am the next day, and widely issuing water outage maintenance notices through the villagers' information groups in advance, reminding villagers to store water in advance and prepare for response.
That night, the maintenance team acted quickly, not only replacing the new submersible pump, but also discovering leaking water pipes due to long-term use and pressure pumps that needed to be updated during the maintenance process, and carried out a comprehensive replacement and upgrade. After 4 hours of continuous operation, the water supply system resumed normal operation 4 hours ahead of schedule, solving the water problem that had plagued the villagers for many days.
2. Tianfengyuan Community
As the temperature rises in summer, the residents on the first floor of Unit 2 of Building 5 of Tianfengyuan Community have ushered in an "uninvited guest" - the sound of dripping air conditioners upstairs. The noise of "ticking and ticking" not only affects the rest of residents, but also quietly breeds conflicts between neighbors.
In the face of this "stubborn disease" of community governance, the "I will do" workstation of Tianfengyuan community responded quickly, and the director of the package, the staff of the "I will do" workstation and the property manager went deep into the residents' homes to investigate the scene on the spot. After a careful inspection, it was preliminarily determined that the root cause of the problem was that the air-conditioning water pipes of high-rise residents were not properly connected to the sewer pipes, resulting in air-conditioning water dripping directly onto the rain cover, making a disturbing sound.
In order to quickly solve the problem, the "I will do it" workstation, the property owner and the residents quickly reached a consensus: first lay a sponge on the first layer of rain cover to reduce the impact of noise on the residents downstairs. At the same time, the property also quickly organized a professional maintenance team to carry out comprehensive repairs to all the air conditioning water pipes with water leakage problems.
After two days of intense work, all the leaking pipes of the air conditioner were finally properly repaired. The air conditioning water flowed smoothly into the pipes and no longer dripped on the rain cover, and the residents downstairs finally said goodbye to the noise trouble. This initiative was praised by the residents, who expressed their sincere gratitude to the "I do it" workstation and the property for their quick response and efficient processing.
Sanguang Yueju Community
With the arrival of the flood season, the staff of the "I will do" workstation in Guangyueju Community continue to strengthen daily inspections to understand the needs of residents and solve their troubles. During the daily inspection, the staff learned that there was a water leakage problem in Building 4, and this discovery immediately attracted the attention of the secretary of the community party branch. The community secretary personally led the team and coordinated the property and development company to go to the residents' homes and rooftops to conduct detailed inspections.
After the on-site inspection, it was found that it was caused by water seepage on the exterior wall of the building. Faced with problems such as the warranty period of the house, the difficulty of high-altitude work, and the difficulty of implementing maintenance funds, Guangyueju Community has communicated and coordinated with the developer Beijing Urban Construction Group for many times. Although the warranty period has expired, the developer, Beijing Urban Construction Group, still promises to enter the house to repair the leaking water on the exterior wall.
After the on-site investigation by the professional team of the urban construction group, the maintenance workers carried out a comprehensive repair of the leakage points and cracks, and also painted the repaired exterior walls, making the whole building look new.
Next, the "I will do" workstation in Changyang Town will continue to uphold the purpose of doing practical things for residents, actively respond to the voices of the masses, go all out to solve the demands of residents, and continuously enhance the people's sense of gain, security and happiness.