In the past 40 years, he has walked through villages and alleys, stepping on every corner of Rulin Town and Changdang Lake, and is known as a "living map"; Over the past 40 years, he has been caring for the masses, empathizing and putting himself in the shoes of others, and has been called a "caring person"; Over the past 40 years, he has adhered to the norms, opened his heart, and resolved his emotions, and was known by the masses as "a person who understands the law".
Ma Tongsheng (middle) and young comrades have a mentor-apprentice docking.
Ma Tongsheng is 69 years old this year, a native of Rulin, from 1984 as the director of security and mediation of Qinyong Village, Rulin Town, to the current full-time people's mediator of the People's Government of Rulin Town, he has been on the road of mediation for 40 years. He has been rated as an outstanding people's mediator in Changzhou for many times, and in 2017, the "Ma Tongsheng People's Mediation Studio" named after him was established, becoming the earliest listed personal mediation studio in the district.
Parents are short, passing on the seeds of love
"It's hard to find an old horse!" In Rulin Town, "Lao Ma Mediation" has become a business card of the place. Ma Tongsheng adheres to the principle of fairness and justice, helps vulnerable groups, and writes civil complaints for free many times. Combining years of mediation experience and water town customs, he has explored a set of mediation methods and skills suitable for the local area.
"There is tea in Maoshan Mountain, and there is water in Changdang Lake, tea warms the hearts of the people, tea talks about life, tea builds bridges, and tea turns into pimples, and many pimples turn into nothing after a cup of tea." Ma Tongsheng said that this year alone, there have been four cases that have been mediated before litigation, and all of them have been successfully resolved.
"We must find out the depth of the pond at the door of our house, and we must know what land disputes and neighborhood conflicts exist in the village." Once there is a conflict or dispute in the village, Ma Tongsheng rushed to the scene as soon as he rode an electric car, "Mediation is the ideological work of being a person, and it is a process of discovering and solving problems." ”
"He doesn't care about his family when he plays mahjong." Wang's wife sued for divorce, and the court transferred the complaint to the local government for mediation, and Ma Tongsheng invited Wang's wife to the mediation room, and she choked up and said the reason.
"What if he corrects his mistakes?" Ma Tongsheng talked to her as an elder, Wang's wife was silent, he felt that there was a play, and asked Wang to the mediation room the next day.
"I really don't blame her, it's all my fault, old horse, do you think I still have a chance?" Wang wanted to speak and stopped.
"Now that I know I was wrong, I regret it, right?" Ma Tongsheng said, "A man must stand up to the sky and the earth and support a happy home for his wife and children." ”
On the third day ......of "promise not to gamble in the future", Ma Tongsheng invited Wang and his wife to the mediation room, and Wang solemnly promised. When Ma Tongsheng sent them out of the door, he said earnestly, "The prodigal son will not change his money, and the good days are ahead." ”
During the mediation process, Ma Tongsheng acted in strict accordance with the mediation rules and procedures, adhered to the principles of law, voluntary equality and respect for the litigation rights of the parties, and safeguarded the legitimate rights and interests of the parties. Zhang, a villager in Hutou Village, had a conflict with his brother over the division of his late father's real estate, and the brothers each gave their mother only 500 yuan a year as alimony, and the old man could not afford the high medical expenses and asked for help. Ma Tongsheng made an appointment with the brothers separately, and told the story of the "Inheritance Bowl" from blood and family affection, and finally the brothers were willing to share their mother's medical expenses, and each took another 2,000 yuan as alimony every year, and the old man finally showed a knowing smile.
Governance at the source, passing on the concept of harmony
"Find and solve contradictions at the source to ensure that problems are discovered early and resolved in a small way." Ma Tongsheng contacted the relevant departments involved in the judiciary and mediation through the "five docking" working mechanisms of litigation and mediation, police investigation, interview investigation, village investigation and legal services, and promoted the "package mediation and full-chain resolution" of contradictions and disputes through on-site office.
"Listen to your voice, tell the troubles in your heart......" walked into the Ma Tongsheng people's mediation room, sat face-to-face, communicated with each other, and all doubts and confusion were easily solved. The "trinity" of the psychological service room, the judge's studio, and the Ma Tongsheng people's mediation room has become a place for deliberations, a place for reasoning, and a platform for popularizing the law. As long as there are neighborhood disputes, family conflicts and legal advice, Ma Tongsheng takes the initiative to provide "one-stop" services.
"To solve the problem, we must first find out the root cause of the problem, and secondly, we must go deep into the front line to grasp the most objective, complete and true first-hand information, and only through face-to-face mediation can we play a 'short, flat and fast' role." Ma Tongsheng changed the roundtable talks in the fixed mediation room into a mobile mediation room, built a "mediation studio" in each village, and built a "legal aid meeting hall" in Yushan Village, where villagers chatted about family life, village affairs, and deliberations.
"Lao Ma, thank you for helping me get the compensation." In 2023, due to the cutting mud of the roadbed of the sewage pipeline construction, an elderly man fell and fractured, and the construction party did not compensate for a long time. He was both a "microphone" and a "lubricant" between the two sides, and finally the construction party compensated for the losses of 50,000 yuan and thanked Ma Tongsheng, "Thank you for giving us a wake-up call and putting an end to potential safety hazards in future construction." ”
Innovative ways to disseminate legal knowledge
Ma Tongsheng strictly explained the "legal principles", explained the "reason" step by step, empathized and thoroughly explained the "reasonableness", and firmly believed that "the people's mediation depends on the people, and the bell must be tied to the bell." ”
"You say it slowly, I'll write it down first, and then coordinate with the village committee...... "In the renovation of the net fence and catering boats in Changdang Lake, he will follow up wherever the demolition work is promoted." He publicized the relevant policies of rectification and helped fishermen calculate the ecological and economic accounts. Teng's net enclosure covers an area of more than 20 acres, and he insisted on refusing to dismantle it. Ma Tongsheng is well aware of the importance and urgency of ecological lake management in our district, and went deep into Teng's house 6 times to do ideological work and popularize relevant knowledge to him, and Teng finally signed the contract. Teng has been in the scaffolding rental business in recent years, and this year he met Ma Tongsheng and said: "You are still right, the way of thinking has changed and the world is wide, and there is no way out when you are trapped in the lake, and you can reach it in all directions after going ashore." ”
"Thank you, old horse, without your money, it would have been wasted." Farmer Lao Liu met Ma Tongsheng and said. It turned out that at the beginning of January this year, Lao Liu shipped the goods with a sales order, and the list was flawed, and the other party's crab payment had not been paid for a long time. Ma Tongsheng contacted the lawyer in the village to understand how to collect the arrears in accordance with the law, and "locked" the evidence chain through WeChat and text messages, and the crab money that had been delayed for several months finally arrived. With the support of Ma Tongsheng, Yushan Village combined the construction of the beautiful countryside and the "Qianmo Crab Pond" to introduce the "Legal Aid Deliberation" in the practical matters of people's livelihood, promote civil discussion, civil management, and civil management, so that the people's "urgency, hardship and longing" can be satisfactorily resolved.
"Take the law as the criterion and speak with the facts." Ma Tongsheng said that taking the road of "mediation +", relying on the people's mediation room to cooperate with the courts, procuratorates, judicial bureaus, public security bureaus and other departments, to implement the linkage of 'public investigation' and 'police investigation'; Lawyers are included in the "one-stop" center to receive on-duty visits and provide legal advice; Hire 12 township sages, retired political and legal cadres, etc., set up a village-level volunteer mediation team, and work with village cadres and micro-grid liaison officers to resolve daily conflicts in the bud through diversified integration.
"Starting from 2022, 27 reserve cadres under the age of 35 in each village will go to the mediation center for temporary training, and Mr. Ma will pair with us and pass on the help." Cao Wendi, a cadre from Hutou Village, said that Ma Tongsheng is a living "case library", summing up experience to create a "mobile lecture hall", so that young comrades can avoid "detours" on the road of mediation.
Spring breeze turns rain, moisturizing things silently. Since 2021, Ma Tongsheng has mediated 684 cases of various kinds, with a 100% success rate of mediation, 71 files involving an amount of more than 1,600 yuan, and 909 batches and 1,493 people have been interviewed and consulted.
"To practice the 'Fengqiao experience' in the new era is to improve the work system with systematic thinking, resolve various contradictions, shelter the people from the wind and rain, build a 'bridge for the convenience of the people', and build a 'bridge of harmony'." Ma Tongsheng said
Touched by the surroundings
Ma Tongsheng, who has been elected as a juror of the district people's court for 12 consecutive years, said that as a "person who understands the law," he has the obligation to protect the interests of the masses to the greatest extent, provided that he has a good grasp of the state's laws and regulations. He studied the "Civil Code", "People's Mediation Law" and other laws and regulations through a variety of channels, and believed that it is necessary to use the rule of law thinking and rule of law methods, and adopt the combination of "law, emotion, and reason" to carry out mediation work in a humanized manner. He constantly studied the characteristics and laws of contradictions and disputes under the new situation. He said that to do people's mediation work is not to be afraid of breaking his legs and talking about it, and to put himself in the shoes of the masses, so that he can convince the masses.
Source: Kanjin Tan