Rushing News (Reporter Xu Jingwen) "shut up" (shut up) "go away" (go away), on July 4, some netizens broke the news that on the G1920 train from Shanghai Hongqiao to Xi'an North, a female passenger refused to cooperate with the ticket check, and scolded the crying female conductor in English. The male conductor intervened to mediate, asked him to show his ID and apologize to the crew, and was also verbally abused by the woman. On July 5, the Rushing News reporter learned through 12306 that on the train, the attendant has the right to verify the person and certificate of the passenger, and the passenger has the obligation to cooperate with the ticket check.
The video taken by the passenger shows that on the day of the incident, the woman sat in her seat, holding her ID card, loudly reprimanded the conductor, and kept switching between Chinese and English to tell her to "go away and shut up". The commander warned her: "If you insult again, you will be asked to get out of the car according to the law." But the woman ignored it. According to witnesses, she was still speaking English after the police arrived.
On July 5, the customer service staff of railway customer service 12306 introduced to the Rushing News reporter that passengers need to carry the original valid ID used when purchasing tickets when taking the train, and enter and exit the station through the ticket gate (face recognition); On the bus, real-name inspection is also required, and passenger information is checked to ensure that the person, card, train number, and seat are consistent. On "The women's high-speed rail refused to check the ticket, scolded and cried in English!" The customer service staff said that the relevant handling situation is not known for the time being, but on the train, the crew has the right to verify the person and certificate of the passenger, and the passenger is also obliged to cooperate. If you refuse to cooperate and disrupt the order, the police will intervene to deal with it.