On July 1, 2024, the first day of the summer transportation, on the D5319 train from Taiyuan South to Yuncheng North, the train radio sounded: "Ladies and gentlemen, I am the conductor of this train, which one is a medical worker, please go to the vicinity of the door of the No. 4 and No. 5 trains, there are passengers who need to be treated for sudden illness......"
At 8:55, after the train started at Jinzhong Station, Xiao Liu, a college student passenger who had just gotten on the train, suddenly felt uncomfortable and dizzy, and hurriedly asked the train staff for help. The conductor Zuo Jie immediately notified the conductor Guo Na through the walkie-talkie, and after Guo Na rushed to the scene to check the situation of the passengers, the sound of radio seeking medical treatment sounded in the carriage. At the same time, Du Lei, the conductor of another carriage, heard the shouting of the walkie-talkie, and immediately rushed over with the medicine box on the car.
Fortunately, more than 20 medical staff from Shanxi Bethune Hospital happened to be on this train, and after hearing the announcement, several doctors from the neurology, neurosurgery, and respiratory departments immediately rushed to the patient's carriage. After conducting a preliminary examination of the passengers using the medical equipment provided by the train, they determined that it was due to arrhythmia, sinus tachycardia, and some hypoglycemia caused by staying up late. In order to alleviate the condition, the medical staff took out the medicine they had brought with them, and the staff at the train bar brought candy and bread. After everyone's joint efforts, after 20 minutes, Xiao Liu's symptoms were relieved.
In order to ensure the safety of passengers, after obtaining Xiao Liu's consent, Guo Na informed the Pingyao Ancient City Station in advance to contact "120". At 9:24, the train arrived at Pingyao Ancient City Station smoothly, and the train staff and medical workers worked together to transfer the passengers smoothly. In the afternoon of the same day, the passenger sent a message to the conductor Guo Na to report his safety and expressed his heartfelt gratitude.