She really didn't dare drive this car.
In early June, Ms. Xiong, a citizen of Xi'an, bought a Mercedes-Benz E300L car from Xi'an Lizhixing Automobile Co., Ltd. on the eighth road of science and technology, with a naked price of 480,000 yuan and more than 500,000 yuan.
At about 2 p.m. on June 15, Ms. Xiong came to the store to pick up the car at the agreed time with the 4S store, "I bought it here considering the large scale and strength of this store, but it is disappointing that the day after picking up the car, that is, on June 16, the vehicle broke down." ”
Ms. Xiong said that at that time, when she was driving the vehicle normally, she suddenly found that the dashboard in the car prompted the failure of the refrigerant, so she quickly leaned the vehicle on the side of the road, got out of the car to check, and when the hood was opened, she saw that the pipeline transporting antifreeze was spraying red liquid in a large area, "I was at a loss for a while, and quickly dialed the phone number of the staff of the 4S shop, and after communication, they asked me to drive the car back to the 4S shop for maintenance." ”
The day after I picked up the car, there was a problem with the antifreeze bursting and splashing, so will there be a more serious problem after that? Ms. Xiong was very unsure.
When she subsequently communicated with the 4S store, she proposed to return the car, but the store refused, and the 4S store replied that she could not return the new car, and could only repair it in accordance with the "car three guarantees policy".
On June 29, Ms. Xiong's car was still parked in the store, and when the hood was opened after it was started, the reporter could see antifreeze spraying out. The dashboard shows that the mileage has been driven is more than 600 kilometers.
Mr. Zhang, the front desk supervisor of Xi'an Lizhixing Automobile Co., Ltd., said that the coolant leakage of this car was due to a problem with the return pipe, and it had nothing to do with its use. As a distributor, they have sent a report to the manufacturer's technical department as soon as possible, and the manufacturer replied that the coolant return pipe can be replaced. The owner's request to return or exchange the car is not yet eligible. In the future, we will continue to communicate with customers.
The store's response did not satisfy Ms. Xiong, "I doubt that the 4S store deliberately concealed the quality of the vehicle and sold the problematic vehicle to customers." ”
Huashang Daily Gale News reporter Qing Rongbo/text Deng Xiaowei/picture
Source: Huashang Net-Huashang Daily