In the process of grassroots governance, the governance of old communities is an important part. It is difficult to unify the opinions on the installation of elevators, and it is difficult to raise the cost of repairing the exterior wall...... These common worries and worries of the masses in the old community are easily solved in Qiaodong Street, Huicheng District.
In recent years, according to the development endowment and governance needs of the block, Qiaodong Street has promoted the practice of the "four grassroots units" and "party members go home and serve ten thousand homes" projects, starting from the key links such as "unblocking channels, rapid response, gathering strength, and solving problems", and explored the practice of "two-way contract, organization and contract, major event consultation, and autonomy convention", forming a closed loop of "the people call me to respond, and do it immediately after receiving complaints", and strive to explore and build a Huicheng sample of "harmony and good governance quality block".
"About" the >>> happiness
One-click direct access to the "ladder" to improve the convenience of residents' lives
Going up and down the stairs is the "first step" for residents to travel and the "last step" to go home, which is closely related to the happiness of residents. Recently, the installation of elevators in Unit 3 of Building 207 in the No. 2 Community of East Lake Garden was officially launched.
It turned out that including Mr. Xu, almost every household above the 4th floor of Unit 3 has elderly people, especially the mother-in-law who lives on the 8th floor is over 80 years old, and she can only go downstairs for half a year because of her inconvenient legs, which is very inconvenient. "Our desire to install an elevator is really strong!" Mr. Xu said.
Photo by Southern + reporter Lu Hui
As early as 2017, Mr. Xu and his neighbors joined forces to promote the installation of elevators in the unit building, but the promotion process was full of twists and turns. It turned out that there were a total of 16 residents in Unit 3, but not every owner lived in the unit building, and the houses were rented and vacant. Subsequently, in order to get the owners of the lower floors to agree to install elevators, Mr. Xu and his neighbors came to the door one by one to reason and do the work.
When the time comes to 2022, only the signature of the last owner is missing from the consent list for the installation of elevators in unit 3, however, the "kick in the door" is stuck. "No matter how we all worked, this neighbor just didn't agree to sign it." Mr. Xu said.
In the same year, Qiaodong Street took the lead in exploring the establishment of a mechanism of "Party and Masses Connecting Hearts and Assessing Good Governance" in Donghu Community, and efforts to solve the problem of "difficulty in landing" in the installation of elevators were put on the agenda.
"The installation of elevators is the urgent desire and rigid need of the 'hanging' old people in the old community." Guan Ziwei, Secretary of the Party Committee of Donghu Community, introduced that the No. 1, No. 2, No. 3, No. 4 and No. 6 communities of Donghu Garden were built from 1993 to 2000, with a total of 82 old houses and 220 units, and the elderly over 60 years old accounted for a quarter.
Everything is difficult at the beginning, and the most difficult part of the elevator installation work is the initial stage of consultation. How to twist the owners into a "rope"? Donghu community actively promoted the "Administrative Measures for Adding Elevators to Existing Residences in Huizhou City" and the "Implementation Measures for Financial Subsidies for Existing Residential Buildings in Huizhou City" through measures such as leading cadres "going down to the grassroots", stationing teams "Wednesday Direct Connection", and implementing the "Party Members Go Home to Serve Ten Thousand Homes" project, and invited elevator companies to put forward the design concept of adding elevators for the owners, organized some owners to visit the corridors that have been installed elevators, and comprehensively guided the owners to install elevators, and continuously improved the owners' awareness of the policy of adding elevators.
Photo by Southern + reporter Lu Hui
The installation of elevators needs to coordinate more owners, the construction of a large amount of money, relying on the owners of democratic autonomy alone is difficult to smoothly advance, especially involving the coordination of interests between neighbors, conflict mediation, often become the installation process of the "stuck point". To this end, the Party Working Committee of Qiaodong Street approved the establishment of a temporary party branch of the happiness "ladder" promotion of Donghu Garden, invited "homecoming" party members and community lawyers with legal expertise to join the happiness "ladder" promotion coordination and mediation service team, and organized relevant departments to answer the ventilation, lighting, structural safety and other issues that the owners were concerned about. For example, Chen Liangyu, a member of the "Go Home" party and judge of the Huicheng District People's Court, took the initiative to "take orders", and coordinated with the owner of a unit building in the No. 3 community of Donghu Garden many times through the way of knowing the law and moving with emotion, and finally let everyone reach a consensus on installing elevators in harmony.
With multiple measures, in March this year, the elevator installation work of Mr. Xu's unit building finally started, and it is expected that in a month, Mr. Xu and his neighbors will be able to enjoy the convenience of "one-click direct access". "This 'kick in the door' has to rely on the street and the community to get the best of it!" Mr. Xu said.
Up to now, a total of 62 elevators have been added and put into use in the existing housing in the old community of Donghu Community, 9 elevators are under construction, and 19 elevators are intended, benefiting more than 10,000 residents. It is worth mentioning that in the practice of installing elevators, Donghu Community has explored and formulated the "Convention on Residents of Adding Elevators to Existing Residences in Donghu Community, Qiaodong Street" to accelerate the progress of installing elevators. At the same time, in order to completely solve the worries of the owners of the elevator, the East Lake community guided the owners to discuss and formulate the "Elevator Use Management Civilization Convention", which stipulates the payment and management of elevator operation costs, civilized elevator riding, and attention to safety matters, and urges the owners to abide by it.
"About" out of the centripetal force >>>
Autonomy Pact Cracks the "Worries" on the Heads of Residents
Since last month, Chen Riqiu, a retired party member who lives in Huayu'an Community, Hexiang Community, has a new title - chairman of the community façade maintenance and renovation council. Regarding this new task, which is "very heavy in terms of responsibility and pressure", Chen Riqiu, who has a 21-year military career and 40 years of party experience, said that he "will never disappoint the expectations of the residents."
Huayu'an Community was completed and put into use in 2011, with a total of 5 high-rise buildings and 12 units, a total of 567 households, and a population of about 1,700 people. Since 2013, the problem of external walls falling off has been difficult to solve for more than 10 years due to differences of opinion among owners, which has become a "worry" and "worry" for residents in the community.
Photo by Southern + reporter Lu Hui
Since last year, the Hexiang Community Party Committee has actively explored the autonomous convention model of "Neighborhood Committee Contract, Resident Contract, Council (Supervision Committee) Performance, and Party Organization Protection" under the leadership of Party building in combination with the new community governance model of "Party Members Go Home and Serve Ten Thousand Families" in Huicheng District and Qiaodong Street's "Two-way Contract, Organization Contract, Major Event Consultation, and Autonomy Convention" in Qiaodong Street, and promote the maintenance and renovation of the façade of Huayu'an Community.
At the Party and Mass Service Station of "Party Members Go Home to Serve Ten Thousand Homes" in Huayu'an Community, a combat map of the façade maintenance and renovation work of Huayu'an Community is hung in a conspicuous position. Liu Caihua, Secretary of the Party Committee of Hexiang Community, said that since last year, the maintenance and renovation work of the façade of the community has been reversed according to the operational map and steadily advanced. For example, in February last year, a functional party branch of Huayu'an community was established, and since May, it has guided the establishment of a preparatory group for the maintenance and renovation of the façade of the community, and continued to carry out the "square night talk" to talk about matters and discuss matters, and visit households to listen to the people's voice and public opinion.
Photo by Southern + reporter Lu Hui
In January this year, the leading group for the maintenance and renovation of the façade of the Huayu'an community was formally established, and the maintenance and renovation work plan was formulated, and 5 buildings were selected as pilots. "There are 204 households in 3 units in 5 buildings, and about 650 residents, and if the façade repair and renovation is successfully completed, it will play an exemplary role for the entire community." Liu Caihua said.
In order to gather a consensus on the maintenance and renovation of the façade of the community on a larger scale, the Hexiang community has built a four-level party building grid of "community party committee - community (grid) party branch - temporary party branch for building exterior wall maintenance and renovation - party member building chief", extending the party's service tentacles to thousands of households and becoming a fighting fortress and backbone to promote the maintenance and transformation of external walls. "There are 14 party members in 5 buildings, and party members show their identities and responsibilities in the building, and regularly visit the households that are linked to the connection, and we also set up a temporary party branch for the maintenance and renovation project in this building to guide party members to be pioneers." Liu Caihua introduced, for example, Chen Riqiu, secretary of the temporary party branch and a member of the "Go Home" party, took the lead in carrying out household propaganda and mobilization, took the lead in raising matters and taking the lead in signing voting, etc., and the vanguard and exemplary role of "going home" party members has been fully demonstrated.
Last month, under the promotion of the Party Working Committee of Qiaodong Street, the Party Committee of Hexiang Community, and the guidance of community lawyers, the residents of five buildings in Huayu'an Community formulated and adopted the "Convention of the Council for the Repair and Renovation of the Facade of the Fifth House in Huayu'an Community", and the support rate of residents was as high as 83.65%. At the same time, the five building façade maintenance and renovation councils and supervisory committees were elected and the first meeting of the council was held. "Next, we will vote to select 5 exterior wall repair and renovation design service units, and entrust the Hexiang community to sign a design contract (the same below); It will also vote to select the cost consulting unit and prepare the project budget. The council will play its full role in putting the money to good use, eliminating potential safety hazards in the community and satisfying the residents. Chen Riqiu said.
"The progress of every step of all work will be sent to the owner's WeChat group and posted in the lobby and elevator of each building to enhance the fairness, justice and openness of the work." Liu Caihua introduced that after the five buildings officially start the façade maintenance and renovation next month, the Hexiang community will continue to guide other buildings to carry out façade maintenance and renovation work in an orderly manner to eliminate potential public safety hazards in an orderly manner. At the same time, the community will also organize the selection of the most beautiful "homecoming" party members, the most beautiful chairman, the most beautiful enthusiastic owners, etc., to encourage pioneer models, activate the vitality of residents' autonomy, and continuously improve the effectiveness of "the party and the masses connect and meet for good governance".
"About" a new atmosphere >>>
Explore and solve the pain points of "three more and three less" in urban party building
Qiaodong Street belongs to the urban economic development zone of Huicheng District, with 11 urban communities, 2 urban villages, as well as Internet celebrity landmarks such as Shuidong Street National Tourism and Leisure Block and Sudongpo Temple Scenic Area, with a permanent population of nearly 150,000. The unique characteristics of the street, such as historical and cultural blocks, commercial blocks, tourist attractions, residential communities, etc., have brought challenges to the city's party building.
"Mainly facing the difficult pain points of 'three more and three less'." According to the relevant person in charge of the Party Working Committee of Qiaodong Street, first, there are many party members living in the city, but there is little contact at ordinary times. Compared with rural areas, urban communities are stranger societies with little intersection; Second, there are many overlaps in public affairs, but there are few mobilization hands. Residence involves many public affairs, and the rural areas can rely on the power of clan and village sages, while many cities only rely on property and have few mobilization hands; Third, there are many opinions and demands, but there is little consensus. Residents' demands involve all aspects, and there is an urgent need for someone to take the lead in bringing the problems together, bringing together the scattered forces, forming a consensus, and promoting the solution of the problems.
The voice of the residents is the whistle of action and the direction of grassroots governance. Qiaodong Street actively builds a "five-in-one" (that is, leading cadres "four grassroots", stationed teams "Wednesday direct connection", "double hundred" social workers to help the weak and the poor, party members "go home" service to home, "two representatives" electronic business card and 12345 citizen hotline, online political platform, integrated petition information platform, 12319 Huimin City management hotline, grid service management platform) service two-way appointment system, establish and improve the working mechanism of "offline appointment" and "online appointment", and smooth the channels for the expression of the interests of the masses. Under the two-way contract, Huixin West Street has changed from the old streets and alleys with "black on the head and foul smell under the feet" to Huizhou Internet celebrity seafood street and Huizhou version of "wide and narrow alleys", Jinsha Junyuan has changed from the famous "problem community" in the past to "one old and one small" and beautiful happy community, 39 old communities in the jurisdiction have "changed" a happy new life for residents, and the five-star liaison station built by Qiaodong People's Congress has been rated as a provincial innovation case.
The people have called for something, and I have done something. Qiaodong Street vigorously implements the "five-level" (building chief, community branch, community party committee, street department, and higher-level department) response mechanism, timely solves all kinds of contradictions and demands in the development process, and helps high-quality economic and social development. For example, in response to the problem of the deserted popularity of the neighborhood reflected by the merchants of Shuidong Street, Qiaodong Street vigorously implemented the action of "brand street, cultural tourism and enrichment of the people", and promoted Shuidong Street to be selected as a national night culture and tourism consumption cluster, a national tourism and leisure block, Guangdong Rural Revitalization Night Market and other brands, and carefully planned brand activities such as "Sleepless Ancient Street" and "Dongpo Performing Arts Corner", so that there are themes and activities every month to help realize cultural and tourism traffic and enrich the people. In 2023, the cumulative passenger flow of Shuidong Street will be 6.3 million, a year-on-year increase of 35%; The cumulative revenue exceeded 1.1 billion yuan, a year-on-year increase of 30%, and successfully transformed the "traffic password" into a "wealth password".
Grassroots governance is inseparable from grassroots consultation, and major consultation is the proper meaning of realizing grassroots governance, co-construction, co-governance and sharing. In recent years, Qiaodong Street has adhered to the party building to lead the grassroots governance, given full play to the role of consultative democracy in communication and coordination, social guidance, resource integration, and consensus building in grassroots governance, and built and improved the "four-in-one" (party organization, neighborhood committee, business committee/council, and all owners) major affairs consultation mechanism, and jointly solved urgent, major, important and difficult matters with a large amount of discussion, forming the "greatest common divisor" and drawing the "greatest concentric circle". In 2023, Qiaodong Street will be awarded the Guangdong Provincial Petition Work Demonstration Street.
Adhere to the unity of the party and the masses, promote the work of self-governance and strengthen the foundation at a high level, form a pact of good governance, and continuously enhance the effectiveness of "self-education, self-management, self-service, and self-supervision" of the residents. After practice, Qiaodong Street has formed a series of effective autonomous conventions in the process of solving the problems of renovation of the exterior wall of the community, the installation of elevators, the most beautiful family convention, and the rectification of electric bicycle safety.
【Observation Eye】
Finding the common divisor of good governance and uniting the party and the masses in concentric circles
Using the "embroidery needle" of urban party building to thread the "thousand lines" of grassroots governance, Qiaodong Street has explored a new way. In the practice of party building leading grassroots governance, the street party working committee gives full play to the role of grassroots party organizations as a fighting fortress and the vanguard and exemplary role of party members, leads multiple subjects to find the greatest common divisor and draw the largest concentric circles in differences, mobilizes the infinite wisdom and powerful power contained in party members and the masses, and makes urban communities more resilient and energetic.
Adhere to the guidance of party building, and firmly grasp the direction of autonomy and strong foundation. The community (building) is the end of grassroots governance, and only by extending the party's organizational strength to the "smallest unit" of the city, building the branch in the community, on the building, and around the masses, and transforming the organizational advantage into governance efficiency, can we effectively solve the problem of grassroots governance. Qiaodong Street has always adhered to the guidance of party building and the direction, given full play to the overall coordination role of the "big working committee" and the "big party committee" of the community, and made full use of the political advantages of the community (grid) party branch and the temporary party branch of key work in linking the resources of all parties at all levels, promoting the upload and distribution of information, and solving the problems of community (building) governance, so as to promote the extension of community governance resources and service resources to the community, and lay a good mass foundation and work foundation for participatory governance.
Play a vanguard role and achieve "I am a party member, I will go first". Party members and cadres are the main force of urban grassroots governance. Qiaodong Street through the in-depth practice of leading cadres "four grassroots" and the implementation of the "Party members go home to serve ten thousand homes" project, guide Party members to join the Council, temporary Party branches, volunteer service teams, etc., to provide an effective way for Party members and cadres to play a vanguard and exemplary role, Party members and cadres "sink down" directly to the door of the masses, so that the masses feel that the Party is around, forming a centripetal force to move closer to the Party organization and keep up with Party members, which not only closes the relationship between the Party and the masses, but also improves the effectiveness of grassroots governance.
Gather the strength of all parties and draw the largest "concentric circles". Mobilizing the participation of multiple subjects is the focus of community governance, Qiaodong Street pays attention to giving play to the role of autonomy and strengthening the foundation, makes good use of the wisdom and strength of the masses to solve the problems of the masses, and widely gathers the forces of multiple subjects such as sinking units, resident units, "homecoming" party members, social organizations, community residents, and volunteers to participate in community governance in an orderly manner, forming a community of community governance, building consensus, guiding different stakeholders to participate in the process of consultation and discussion and democratic decision-making, formulating various forms of autonomy conventions, and continuously enhancing the self-management and self-service of the community masses, the effectiveness of self-education and self-supervision.
Highlight the unity of the party and the masses, and improve the "index" of happiness of the masses. Taking the people as the center is the fundamental governing philosophy of the Party, and efficient governance and high-quality development are ultimately for the people to have a better life. Qiaodong Street broadens the channels for contacting and serving the masses, normalizes the perception of what the masses want, hopes for, and wants, and enhances the accuracy and effectiveness of serving the people and grassroots governance through the effective practice of "connecting the party and the masses and meeting for good governance", continuously improving the people's sense of happiness, gain and security, and further strengthening the "fish and water situation" of the party and the masses and the cadres.
Source: Nanfang + (reporter Lu Hui correspondent Tan Yinxing, Cheng Lijun, Zhou Wenmei), Qiaodong Street, please indicate.