JD Group fully protects the rights and interests of employees and helps them achieve career development
1. JD.com provides industry-leading compensation and benefits for employees
1. Remuneration package that is higher than the industry level
JD.com implements a salary package for employees that is higher than that of the same industry. According to JD's public data, by the end of 2021, JD Logistics had paid 26.1 billion yuan in salaries and benefits to 240,000 front-line employees, with an average annual expenditure of nearly 110,000 yuan per capita. In 2022, the total salary and welfare expenditure of JD Logistics' front-line employees will reach 44.6 billion yuan, with an average of about 120,000 yuan per capita. This level is significantly higher than the industry average.
There is no upper limit to the income of JD couriers, and they can get extremely high income by virtue of their own performance. According to reports, at present, there are nearly 100 people in Jingdong Express who have earned more than one million yuan in three years, and there is a situation in Chaoshan, Guangdong Province, where the income exceeds 2 million yuan in three years. This is mainly due to the fact that JD.com has opened up the pickup business for couriers, so that their income is no longer limited to delivery fees, but can get high commissions through pickup.
2. All employees pay "five insurances and one housing fund"
JD.com not only pays "five insurances and one housing fund" for regular employees, but even couriers with high mobility are all included in the social security system. This practice is a precedent in the express delivery industry, ensuring that the basic rights and interests of couriers are protected. In recent years, more and more front-line employees such as JD couriers and customer service have retired to live a secure life.
3. Other benefits
In addition to the basic salary and social security provident fund, JD.com also provides employees with many other benefits, including but not limited to: staff dormitories, canteen meal subsidies, paid annual leave, holiday benefits, birthday parties, afternoon tea, team building activities, physical examinations, traditional Chinese medicine massages, gyms, etc. JD.com has also set up an "Employee Relief Fund" and "Housing Security Fund" for employees to help employees in need solve practical difficulties.
2. JD.com builds multiple career development channels
1. Perfect promotion system
JD.com has established a sound career promotion system to provide employees with a clear career development path. In addition to the management channel, JD.com has also set up a career development channel for technical and professional talents, so that they can get rank promotion and salary increase without having to go the management route.
JD.com has two promotion review windows every year, and employees can be promoted as long as they meet the corresponding qualifications and performance requirements. JD.com also encourages employees to expand their career development space through internal competition, short-term experience, etc.
2. Talent development plan
For management trainees and outstanding young talents, JD.com has specially formulated a systematic training plan, including exclusive mentor guidance, job rotation exercise, diversified training, etc., aiming to improve their comprehensive ability in an all-round way and prepare for future successors.
3. Maintain learning opportunities
JD.com encourages employees to continue to learn, and has set up a "continuing education program" to fund employees to receive relevant training or further studies to continuously improve their professional skills.
3. JD.com attaches great importance to employee care
1. Employee dormitory guarantee
JD.com has built large-scale staff apartments for employees in Beijing and other places, and has been equipped with kindergartens, stadiums, cinemas and other living facilities, forming a community integrating residence, leisure, entertainment and education, and comprehensively improving the living conditions of employees.
2. Care for frontline employees
JD.com takes care of its frontline employees very seriously, especially during the holiday season. Taking "Spring Festival delivery" as an example, JD.com will provide welfare subsidies higher than the national standard for front-line employees who stick to their posts every year, including child reunion subsidies, so that they can reunite with their families while working.
3. Protection of the rights and interests of old employees
For veteran employees with more seniority, JD.com is particularly caring. Liu Qiangdong once personally promised that as long as he worked in JD.com for 5 years, JD.com would buy houses for employees; If an old employee is seriously ill, JD.com will also fully fund it to avoid "one illness and three generations". This kind of humanized care for employees makes JD employees feel warm.