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[Civilized practice in Chengguan, improve the "happiness index" of residents] go deep into the grid to explore the people's feelings, "look and hear, ask" to solve people's worries

author:Civilization is practiced in Chengguan

In order to further promote the "Tianzi" grassroots governance system led by party building to lead grassroots governance, improve the grid service management, improve the effectiveness of serving the people, and do a good job in serving residents. The New Era Civilization Practice Station of Andingmen Community, Baiyin Road Street, gives full play to the effect of party building +, based on grid management, gives full play to the advantages of the grassroots platform, introduces multiple forces to do grassroots governance, expands the service coverage of residents, and solves the problems of "urgency, difficulty and longing" of community residents.

"Look" problem

Andingmen community is located in the center of the city, with a majority of old residential areas, older residents, and various hardware facilities and housing safety issues are becoming increasingly prominent. While visiting the households, the community grid members and volunteers carefully investigated the relevant situations related to potential safety hazards, social stability, and sanitary environment in the jurisdiction to ensure that problems were found at the first time.

[Civilized practice in Chengguan, improve the "happiness index" of residents] go deep into the grid to explore the people's feelings, "look and hear, ask" to solve people's worries

"Smell" the heart

Grid information was originally based on the registration and change of personnel and housing information, and with the continuous improvement and development of grid service management, the service requirements have increased. During the visit, the grid staff took the initiative to listen to the voices of the residents, as well as the problems and demands reflected, and recorded and sorted out the voices of the masses to convey the voices of the masses to the community.

[Civilized practice in Chengguan, improve the "happiness index" of residents] go deep into the grid to explore the people's feelings, "look and hear, ask" to solve people's worries

"Ask" the need

Through announcements, residents' meetings, household visits, 12345 hotlines, etc., the community collects matters with high public voices, concentrated contradictions, and urgent needs to be solved through multiple channels, understands residents' needs and suggestions for community governance, community environment, property services, etc., and turns the "urgency, hardship and hope" in the hearts of residents into a "responsibility list" for community work. Since the beginning of this year, it has successively solved more than 20 large and small problems, such as the indiscriminate parking of battery cars in the No. 43 building of Bai Road, the difficulty of cleaning up the sewage blockage at No. 6-8 outside Andingmen, and the lack of property management in the building of No. 115 Yongchang Road, which has effectively solved the difficulties in the hearts of the masses and improved the satisfaction and happiness of residents.

[Civilized practice in Chengguan, improve the "happiness index" of residents] go deep into the grid to explore the people's feelings, "look and hear, ask" to solve people's worries

"Cut" measures

The community fully integrates party building resources, gives full play to the strength of multiple parties, forms a joint force, and clenches its fingers into a fist. Through the convening of the joint meeting of the "big party committees", practical measures and methods will be formulated for all kinds of complex problems, and the problems of residents' "urgency, hardship and longing" will be solved, so that residents can change from "having a place to live" to "having a place to live".

[Civilized practice in Chengguan, improve the "happiness index" of residents] go deep into the grid to explore the people's feelings, "look and hear, ask" to solve people's worries

In the next step, the New Era Civilization Practice Station of Andingmen Community of Baiyin Road Street will continue to strengthen party building to lead grassroots governance, make good use of the grid management model, and take solving the "urgency, hardship and hope" of the masses as the starting point and end point of the work, so as to create a happy and harmonious community environment for community residents and improve the "happiness index" of residents.

Contributed by: Silver Road Street