In this era of rapid technological change, electronic payment has penetrated into all aspects of our lives. However, the recent phenomenon of "refusal to accept cash" in government affairs halls in many places has triggered a profound discussion on digitalization and human nature.
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When an elderly man staggered into the government affairs hall, only to be told by the staff that only electronic payments could be used, we couldn't help but ask: should the convenience of digitalization come at the expense of the basic rights of some groups?
As a window to serve the people, the government affairs hall should provide the most basic convenient services. When electronic payments become mainstream, the rejection of cash is undoubtedly an exclusion for those who are unfamiliar with or unable to use electronic payment methods. This exclusion is not only contrary to the original purpose of public service, but also reflects a disregard for human dignity.
First of all, we have to admit that digital payments do bring great convenience. However, this does not mean that we can ignore those who are unable to use electronic payment methods due to age, skills, or other reasons. They also have the right to receive public services, which should not be denied as a result of technological advances. Therefore, the government affairs hall should retain the cash payment method to provide equal service opportunities for all citizens.
Second, the rejection of cash could also exacerbate society's digital divide. With the rapid development of technology, digitalization has become a trend. However, for those who can't adapt to the digital bandwagon, they may face more dilemmas. If public service institutions, such as government halls, join the ranks of refusing to accept cash, these groups will be further marginalized. This is not only not conducive to the harmonious development of society, but may also lead to a series of social problems. Therefore, we should pay attention to the issue of the digital divide and provide more support and assistance to those who cannot adapt to the digital trend.
Moreover, from a human point of view, the rejection of cash also seems too cold. In the field of public service, we should pay attention to the needs and feelings of every citizen. For those who are unfamiliar with or unable to use electronic payment methods, they may need our care and help more. If we ignore their needs just because of the pursuit of digital convenience, then our public services will lose the warmth and humanity they should have. Therefore, public service institutions such as government affairs halls should be people-oriented and provide intimate and thoughtful services to all citizens.
In the pursuit of digital convenience, we should not ignore those who have been left behind by the wave of digitalization. As a window to serve the people, the government affairs hall should provide equal service opportunities for all citizens. At the same time, we should also pay attention to the issue of the digital divide and provide more support and assistance to those who cannot adapt to the digital trend. Only in this way can we truly realize the harmonious symbiosis of digitalization and humanity, and make the power of science and technology better serve human society. Let's work together to build a more inclusive and harmonious society!