In order to safeguard the lawful rights and interests of enterprises and entrepreneurs online, and to create a clear cyberspace, the Tianjin Internet Illegal and Adverse Information Reporting Center has formulated this guide on the basis of the "Guiding Opinions on Further Strengthening the Reporting of Online Infringement Information" and the "Specifications for Website Platforms to Accept and Handle Online Infringement Information Reporting Involving Enterprises" and other documents, combined with the actual situation of online reporting work, to facilitate the city's enterprises and entrepreneurs to carry out online infringement reporting.
Whistleblowing guidelines
How to report online infringing information involving enterprises?
I. Scope of reporting information on online infringement involving enterprises
Counterfeit information that obfuscates the identity of the business entity
Misleading information that affects the public's impartial judgment
Rumor information that does not conform to the objective reality of the enterprise
Derogatory and insulting messages that degrade or degrade a business or entrepreneur
Leaked information that infringes on the privacy of entrepreneurs
Other information that maliciously interferes with the normal operation and development of the enterprise
II. Conditions for Accepting Reports
Submit a written report that fully states the matter of the report and explains the reasons for the report
Submit proof of the qualification of the right subject, such as the business license, organization code certificate or entrepreneur identity certificate; If the report is entrusted, the identity certificate and power of attorney of the reporting agent shall be provided
Submit the name and contact information of the whistleblower
Submit the specific address of the network where the necessary action is requested or information sufficient to accurately locate the infringing content
Submit prima facie evidence that can prove the infringement of the reported content
Submit a written guarantee stating the authenticity and legitimacy of the report
3. Detailed explanations of the six categories of online infringement information reports involving enterprises
(1) Counterfeit information
1. Using the same or similar name identifier or entrepreneur's name and likeness as the enterprise in online account name information such as names, profile pictures, and profiles
2. Publishing information in the name of an enterprise or entrepreneur
3. Illegally mirroring an enterprise's official website or app, or fraudulently using or misappropriating an enterprise's official website, APP filing and registration information, or other distinctive elements
4. Other information that causes the public to confuse the identity of the enterprise entity
Evidentiary materials (including but not limited to)
In principle, other evidentiary materials are no longer required except for the identity certificate of the enterprise or entrepreneur and the reporting agent. If there are special circumstances that are difficult to identify based on identity certificates, the evidentiary materials that can be provided by the enterprise include but are not limited to:
1. Proof of filing inquiry on the official website
2. Proof of official account holding
3. Certificate of ownership issued by the relevant department
4. The company's external announcement statement
(2) Misleading information
1. Distorting the original meaning of the news through methods such as adding or deleting information, changing the order, or adjusting the structure
2. Expired information corrected or revoked by relevant departments, news media, etc
3. Delete the time, place, and results of the handling of old news and old incidents, and republish them
4. Using exaggerated titles that are seriously inconsistent with the content
5. Emphasizing unfavorable facts, avoiding favorable facts, and making partial generalizations
6. Quoting past remarks of entrepreneurs or business representatives out of context
7. One-sided interpretation of various external announcements of enterprises
8. Other information that causes misunderstanding and misinterpretation by the public
Evidentiary materials (including but not limited to)
1. Originating press releases
2. Retraction letters from the source media with news gathering and editing qualifications
3. Documents or certificates issued by relevant departments ex officio
4. Information on the conduct of authority carried out by relevant departments disclosed
5. The results of inquiries into online information publicity by relevant departments
6. Enterprise historical records
7. The full text of the company's external announcement
(3) Rumor information
1. Fictional entrepreneurs' private lives
2. Fabricating illegal crimes or illegal production and operation of enterprises
3. Fabricating that entrepreneurs or employees of enterprises have violated the law or committed crimes or have lost moral standards
4. Exaggerating the difficulties of enterprises or entrepreneurs in production and operation
5. Distorting the normal production, operation, and investment activities of enterprises or entrepreneurs
6. Slandering the quality of enterprise products and services
7. Discrediting an enterprise's ability to innovate in science and technology
8. Other information that is inconsistent with the objective and actual situation of the enterprise
Evidentiary materials (including but not limited to)
1. Authoritative information to refute rumors
2. Documents or certificates issued by relevant departments ex officio
3. Information on the conduct of authority and authority that the relevant departments are to disclose
4. The results of online information publicity inquiries by relevant departments
5. Professional qualification certificate issued by relevant departments
6. A certificate issued by a third-party organization with specific qualifications
7. National standards, industry standards, group standards
8. Contractual agreements entered into by the parties
(4) Insulting information
1. Attacking and insulting enterprises or entrepreneurs
2. Smudge spoof entrepreneur portrait photos
3. Maliciously associated with pornographic and vulgar topics
4. Other information that violates public order and good customs and scandalizes enterprises or entrepreneurs
Evidentiary materials
In principle, other evidentiary materials are no longer required except for the identity certificate of the enterprise or entrepreneur and the reporting agent
(5) Leaking confidential information
1. Violating regulations by disclosing personal identity information such as entrepreneurs' ID cards, passports, social security cards, and household registration files
2. Disclosing personal contact information such as the entrepreneur's home address, telephone number, and email address in violation of regulations
3. Other privacy information that is prohibited from being disclosed by laws and regulations
Evidentiary materials
In principle, other evidentiary materials are no longer required except for the identity certificate of the enterprise or entrepreneur and the reporting agent
(6) Information that maliciously interferes with the normal production and operation of enterprises
1. Carrying out extortion in the name of public opinion supervision
2. Maliciously collecting negative information about enterprises
3. Publishing negative corporate reports and comments for the purpose of seeking illegal benefits
4. Engaging in malicious marketing by stirring up hot incidents involving enterprises
5. Manipulating cross-platform accounts, linked accounts, or matrix accounts to post intensively and maliciously attack enterprises or entrepreneurs
6. Taking advantage of their own information release convenience, as well as advantages in technology, traffic, and influence, to attack and discredit competitors
7. Providing false or untrue information about enterprises or entrepreneurs
Evidentiary materials (including but not limited to)
1. Documents or certificates issued by relevant departments ex officio
2. Information on the conduct of the relevant departments to disclose the implementation of their duties and powers·
3. Other supporting evidence collected by the enterprise itself
Fourth, the way to report
1. Submit reporting clues to the Tianjin Internet Illegal and Adverse Information Reporting Center or conduct telephone consultation.
(1) Log in to the official website of Tianjin Reporting Center
(www.qinglangtianjin.com; www.津小威.com), click on I want to report - special report entrance - "enterprise-related infringement reporting area" to submit a report;
(2) Pay attention to the official WeChat public account of Tianjin Reporting Center
"Tianjin Reporting Center", click the --— button I want to report - "Enterprise-related Infringement Reporting Area" to submit a report;
(3) Call the consultation hotline for reporting false and untrue information on the enterprise-related network at 022-88355238 for consultation.
2. Report to the website platform that publishes false and untrue information related to the enterprise.
According to the website platform where the infringing information is located, the report shall be made directly through the report acceptance method published by the website platform.
3. Report to the internet information department of the place where the website platform where the false or untrue information related to the enterprise is published.
Based on the registration and filing information of the website platform where the infringing information is located, report it to the internet information department at the place where it is registered. Log in to the homepage of the official website (https://www.12377.cn) of the Illegal and Adverse Information Reporting Center of the Cyberspace Administration of China (Cyberspace Administration of China), find and click on the "Reporting Channels of Local Cyberspace Departments" module, and click on the name of the reporting center to enter the official website of the reporting center to report.
4. Report to the Illegal and Negative Information Reporting Center of the Cyberspace Administration of China (Cyberspace Administration of China).
(1) Log in to the official website (https://www.12377.cn) of the Illegal and Adverse Information Reporting Center of the Cyberspace Administration of China (Cyberspace Administration of China) and click on the "Enterprise-related Infringement Reporting Area" to report;
(2) Follow the official WeChat public account of the Central Cyberspace Administration Reporting Center "Central Cyberspace Administration Reporting Center" on WeChat, click on one-click report - select "Enterprise-related" to submit a report.
Don't worry about online infringement
"Guidelines for Reporting Online Infringement Information Involving Enterprises" to support!
@泰达企业. Entrepreneurs
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Source: Tianjin Whistleblowing Center