With the development of electronic payment in mainland China, the cash receipt and payment environment has undergone major changes, and the phenomenon of refusing to accept RMB cash has occurred from time to time. Since October last year, the People's Bank of China has launched a special rectification work to refuse to accept RMB cash. On May 6, the People's Bank of China (PBoC) publicized a number of typical cases of refusal to accept RMB cash. In a number of cases of refusal to accept cash, some units refused to accept cash on the grounds of "inconvenient change" and "easy to lose". Recently, some people have reported to reporters that government service centers in some places also refuse to accept cash.
Government service centers in many places
There is a phenomenon of refusal to accept cash
Mr. Tao from Shenyang wants to pay the basic medical insurance for flexible workers in cash. At the Dadong District Government Affairs Service Center, a staff member of the Shenyang Dadong District Taxation Bureau of the State Administration of Taxation, who is in charge of related business, told him that they could not collect cash, and that they could use WeChat or Alipay to pay the bill, and if they couldn't, they could ask their children to pay on their behalf.
Mr. Tao complained several times, and eventually the Shenhe District Taxation Bureau collected the cash.
The reporter came to the office of the Shenyang Dadong District Taxation Bureau in the local government service center, and the staff said that it was best to use WeChat and Alipay, because they could not collect cash, and it was also very troublesome to go to the bank to handle the withholding business.
Introduction to social security payment in Dadong District Administrative Service Center (photo by reporter Ren Mengyan)
The staff of Dadong District said: "You can scan the code and pay the fee on your mobile phone." (Withholding) you have to pay it online for the first time, and then go to ICBC to handle the withholding agreement after selecting the file. ”
The reporter also visited the government service centers of Heping District and Sujiatun District of Shenyang City, and the staff of the Taxation Bureau replied that they could not collect cash and only supported Alipay and WeChat payment.
Sujiatun District Government Affairs Service Center (photo by reporter Ren Mengyan)
The reporter followed Mr. Tao to the tax window of the Huanggu District Government Affairs Service Center in Shenyang City, and the staff said that it was impossible to collect cash here, but Shengjing Bank and Shenhe District Taxation Bureau accepted cash.
Staff: You can go to Shengjing Bank or Shenhe District Taxation Bureau to pay cash.
Mr. Tao: Is Shengjing Bank any of them?
Staff: We're not sure which one it is, so you'll have to go to the bank with the list and ask. Not all banks can pay money.
Mr. Tao: Not all banks? So how do I find it? I can't find it!
Staff: We're not sure about that. But you can pay on WeChat!
In addition to the Shenhe District Taxation Bureau, which eventually received Mr. Tao's cash, where can Shenyang use cash to pay for medical insurance for flexible employees? The reporter and Mr. Tao randomly found a Shengjing bank, but the staff did not know.
The staff of Shengjing Bank said: "Flexible employment to pay medical insurance? Now they are all paying online by themselves, through Liaoning tax or smart medical insurance, because they haven't paid it for several years. ”
A staff member of a branch of the Industrial and Commercial Bank of China in Shenyang also said that they support the use of bank cards to withhold and pay medical insurance, and they do not know whether to accept cash.
The staff of the Industrial and Commercial Bank of China said: "We have not confiscated the cash, we are all automatically deducted by mobile banking, you sign an agreement, you deposit money in the card, and it will be automatically deducted every month." ”
Previously, there were media reports that the citizens of Yu'an District, Lu'an City, Anhui Province brought cash to the District Government Affairs Service Center to pay pension insurance, and the window could not pay cash directly, and could only use credit cards or mobile payments, on the grounds that the office window currently does not have the conditions to receive cash, and the Lu'an Branch of the People's Bank of China has urged the Government Affairs Service Center to rectify and facilitate the masses. The reporter's investigation found that government service centers in many places across the country have refused to accept cash.
Is the solution to find a young man to help pay the bills?
The operator of the Changsha County Government Affairs Service Center in Changsha, Hunan Province, told reporters that only bank cards can be swiped here.
Changsha County Government Affairs Service Center: Cash, right? We're going to swipe the card.
Reporter: Is there no place to pay cash?
Changsha County Government Affairs Service Center: If you don't pay cash, we all pay by card, and they don't accept cash. The old man (pays), or find a young man to accompany him, help him pay, and you give him cash.
Changsha County Government Affairs Service Center (photo by reporter Ren Mengyan)
Subsequently, the reporter dialed the complaint phone of the Changsha County Government Affairs Service Center, and the staff said: "We are individuals here who cannot collect cash, and they can't collect it personally without that (equipment) at the window, otherwise they will go to their own pockets, so they can only go through the bank, and the medical insurance seems to be able to pay on their mobile phones, and there are operating procedures." ”
The reporter visited the local field and found that there is a Changsha Bank business outlet in the Changsha County Government Affairs Service Center, where you can pay for medical insurance in cash.
The reporter called the phone number of the government service center in many places across the country, and many staff members made it clear that they would not accept cash, and most of the solutions given were to find a young man to help pay the fee.
Sanyuan County Government Affairs Service Center: No, you can only pay by credit card or WeChat, and you don't accept cash for a long time.
Reporter: The old man can't handle it.
Sanyuan County Government Affairs Service Center: It's okay to find a young person to come over.
The staff of the Yimei District Government Affairs Service Center in Yichun City, Heilongjiang Province, said that there was no place to store the cash after receiving it.
A staff member of the Ibero-American District Government Affairs Service Center said: "We can't pay cash, we can't receive cash." WeChat and Alipay are OK, because we can't accept cash, and we don't have a place to save it after receiving it. Now it's all self-service on your phone. ”
At the government service center of Yuhua District, Shijiazhuang City, Hebei Province, the staff of the tax bureau said that although the government service center could not accept cash, citizens could go to the tax service hall of the local tax bureau to pay cash.
A staff member of the Yuhua District Government Affairs Service Center said: "We can't collect cash for the time being, because there is no safe here. You can pay cash at the (Tax) Office. ”
A staff member of the taxation department of Lingwu City, Ningxia, told reporters that the local government service center can collect cash, but it is not convenient to make change, so the staff will find someone to pay on their behalf, and they will not refuse the masses.
The staff of the Lingwu City Taxation Department said: "There will be a fraction of the medical insurance, which cannot be collected, and it can be collected at most 100 yuan." After all, we are not a bank and we can't find you a steel hammer, if you have to take cash, we can only find someone else, that is, to help you pay, in this form. ”
The tax window of the government service center in Shandong can collect cash, and the relevant person in charge explained that in order to collect cash, four staff members with different divisions are needed, and all the cash received needs to be sent to the bank for storage on the same day.
The relevant person in charge of the government service center said: "The whole business process needs to have a person who collects cash, and after collecting cash, it is necessary to issue a special payment letter for tax collection in our system, and the payment letter is the second person." The third person must also have an authorized person when issuing a payment certificate for cash collection. The fourth person, he has a person at the end of the day to summarize the business, and then send it to the bank. ”
According to Article 16 of the People's Bank of China Law of the People's Republic of China, "all public and private debts within the territory of the People's Republic of China shall be paid in renminbi and shall not be refused by any unit or individual". In fact, as early as the beginning of 2021, the General Office of the State Administration of Taxation issued the Notice on Relevant Matters Concerning RMB Cash Receipt and Payment in the Process of Tax Collection. While vigorously promoting "contactless" tax processing, local tax authorities should fully consider the needs of taxpayers and payers who do not use smart devices and possible emergencies, so as to meet the needs of taxpayers and payers for paying taxes in cash.