When the new car breaks down, why is there such a big gap between the processing of the M9 and the Xiaomi SU7?

Talk V

2024-05-12 16:47Published in Guangdong

Recently, Mr. Zhao from Shijiazhuang, Hebei Province complained to the media that after waiting for half a year, on May 8, he went to pick up the new car M9, and found a "fault" during the car inspection, and hoped to return the car for a refund, but was refused.

According to Mr. Zhao, in October 2023, he paid an intent deposit of 5,000 yuan in advance at Huawei Mall to blindly order a large SUV Wenjie M9 jointly built by Huawei and Cialis.

On December 26 of the same year, that is, the day of the launch of the M9, he converted the order into a large order at the suggestion of the sales staff, and the other party said that it could be launched before the year.

Mr. Zhao said that he paid a total of 10,000 yuan for the intention and deposit, and booked a Wenjie M9 extended range version, with a range of 1,402km.

The sales staff had told him that he could pick up the car in February this year, but he did not wait for the news. During this time, they told the staff of the vehicle delivery center that they did not want to buy the car, and were told that they could not cancel the subscription.

waited until May 7 this year, when he received a notice from the salesperson that "the car can be picked up tomorrow". On the same day, he paid for the vehicle in full.

On May 8, Mr. Zhao and his family came to Shijiazhuang International Automobile Trade Park, the authorized user center of Hongmeng Zhixing, to pick up the car. At the delivery center, after completing the relevant procedures, he and his family went to inspect the car.

During the inspection, they found that the adjustment button in the rear seat was not responding. After some inspection by the on-site staff, it did not return to normal.

"The staff of the delivery center said that they had to wait for the manufacturer to repair and could not pick up the car. Technicians also said that the car body might have to be dismantled for repairs. ”

Before the car left the delivery center, he went directly to the repair center, and Mr. Zhao said that the situation was too bad and he hoped to return the car for a refund.

In this regard, the staff explained that "it is not actually a fault in the strict sense". Many functions of electric vehicles are controlled by chips, which can be solved through technological upgrades.

M9 is the "pinnacle" of cooperation between Huawei and Cialis, with an average price of 550,000 yuan, and this car is called "the king of science and technology" by Yu Chengdong and "the best SUV within 10 million".

On May 11, Hongmeng Zhixing officially released a poster, and the cumulative number of Dading exceeded 80,000 units in the 136 days of the launch of the M9, setting a new sales record for domestic luxury cars.

According to the data, in April 2024, Hongmeng Zhixing delivered 29,600 new cars. Among them, the delivery volume of the M9 reached 13,400 units, topping the monthly sales list of the domestic market segment of more than 500,000 yuan.

Some car bloggers posted that under the strong offensive of M9, BMW X5 has no orders in most parts of the country, and consumers are likely to usher in the moment when luxury cars such as BMW X5 are about to drop significantly.

A few more words

Recently, Xiaomi's new car has failed, which has attracted a lot of attention, and Xiaomi's attitude is still worthy of everyone's recognition, and it said that it can return the car for the first time, and bear all the losses caused by the return of the car.

The "failure" during the car inspection of the M9 is somewhat similar to Xiaomi's situation, however, Xiaomi's problem is more serious, but the approach of Wenjie is completely different from Xiaomi, so it has also attracted the attention of netizens.

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