Mother
Salute to every police mom
"Hello, I would like to ask if I can get a replacement lost ID card in advance? I'm about to go on a business trip and use ...... in a hurry" Because of the certificate production cycle, Ms. Song's ID card needs to wait for 20 days to get it, Ms. Song made a special trip to the Qingyang Public Security Certificate Center to see if she could find a way. "Don't worry, you can apply for a temporary ID card in this case like you, I'll handle it for you immediately, it only takes a few minutes......" Zhang Xijun, deputy captain of the Household Administration Management Brigade of the Qingyang Branch, quickly helped Ms. Song solve her urgent need after understanding Ms. Song's appeal. There are many such things in the hall of the certificate center every day, and Zhang Xijun's figure will always appear where she is most needed.
Facing the challenge head-on, this policewoman will "transform"
In March 2017, Zhang Xijun was transferred to the deputy captain of the Qingyang Public Security Household Administration Management Brigade and presided over the work of the certification center. At that time, she happened to be pregnant, and she faced the dual challenges of work and life.
It happened to be this year that the household registration system ushered in a new change, involving a wide range of new and old policies, the speed of change of old and new policies, and a wide variety of businesses. Every time I open Zhang Xijun's notebook, it is densely packed with "tips" for household registration policies, personalized problem solutions, and how to accurately convey and interpret household registration policies in easy-to-understand language. Looking back on this period of "transformation time", Zhang Xijun is deeply touched: "At that time, in the face of a new field of work, and at the same time as the 'leader' of household administration business and the identity of 'expectant mother', this experience can be regarded as the best prenatal education for the baby......
Not long after Zhang Xijun was transferred to the household administration brigade, he encountered the implementation of policies such as Chengdu's new policy on housing purchase restrictions and the "Chengdu Action Plan for Implementing the Strategy of Priority Development for Talents". During pregnancy, she still shuttles to the busiest window every day, taking the initiative to answer questions for the masses, and helping the police analyze the new problems encountered and provide solutions. She twisted the people's auxiliary police in the center into a rope, implemented dynamic management, ensured that there was no shortage of posts and vacancies, flexibly deployed, dynamically filled positions, and gave full play to the maximum efficiency of the window. In addition, it has also innovated and implemented a series of convenient service measures, by improving the service concept and convenience awareness, creating a humanized certification environment, optimizing the service process, and realizing "zero distance" in the service process, "zero obstacles" in the service environment, and "zero vacancy" in the service link.
Take the "difficult things" of the masses as your own "heart"
A small household registration window is a big world. The household registration window faces the masses directly, and every little thing is a major matter for the masses.
Zhang Xijun has always taken safeguarding the interests of the masses and solving the "urgency, hardship and longing" of the masses as the starting point, regarded the "difficult things" of the masses as his "heart", and served the masses and the people's livelihood with solid, meticulous and patient work.
The walls of the certification center are full of pennants given by the masses, with different styles, full of affection, and few words on the pennants, but they all have warm stories. Every pennant carries recognition and praise, and every thank you records warmth and touch. Behind one of the pennants printed with the words "Caring for the difficulties of the masses and not forgetting to serve the people" is the sincere gratitude expressed by Mr. Ho, a citizen.
In 2022, Mr. He's son faced the need to transfer his household registration for the "small promotion to junior high school", but the delivery of the permit to the relevant departments in Shanghai was blocked, and after several unsuccessful attempts, seeing that the registration time was getting closer and closer, as a father, his anxiety increased day by day, and he came to the Qingyang Certificate Center for help in desperation. Zhang Xijun fully considered Mr. He's situation and needs, broke the conventional way of thinking, contacted the police station of a district in Shanghai for negotiation and communication many times, and finally reached a solution.
In the end, the matter was satisfactorily resolved, Mr. He's son successfully settled down and completed the registration of "Xiaoshengchu", Mr. He couldn't help but hold Zhang Xijun's hand and said: "Thank you very much, this time really solved the big problem of our family!"
The choice between the "small self" and the "big self".
Putting on a police uniform, she is a fearless people's policeman, and taking off her police uniform, she is a gentle and resolute mother. "My mom is a police officer, and I'm so proud!" This is the proudest self-statement of Zhang Xijun's son Pippi.
As a "double police" family, Zhang Xijun spends most of her time at work, her husband's usual work is much more than her, and the problem of taking care of her son is a "big problem" faced by the couple.
"In the past two years, Pipi's physique is a little poor, and he often gets sick, so I can only call an online car-hailing car, and let the child's grandmother take him to the hospital for treatment, watching them in the video, I still feel very uncomfortable, I owe them too much......" Talking about the family, Zhang Xijun said that every time her son is sick, she is most worried.
Pippi, who grew up in a "double-police family", has been exposed to the work of his parents and is more sensible than children of the same age, "Mom and Dad, when are you going home?" The question gradually becomes, "You have to take care of yourselves." ”
Both husband and wife have work tasks in their respective positions, sometimes the son is unattended, so he can only send his son to the trusteeship, and the sensible son often comforts Zhang Xijun and says: "Mom, you are the omnipotent 'Iron Man', you will definitely be able to complete the task, I will wait for you to take me home in triumph!"
Because of the police barracks, as a mother, she can only integrate the "small family" into "everyone", and it is the understanding and support of her family that allows her to devote herself to public security work.
They are female policemen, who are both rigid and soft, sassy and heroic
They are mothers, silently paying and carefully guarding
They are sonorous roses blooming on the line!
They squander their youth wantonly in ordinary posts
Happy Mother's Day to all!
Source: Chengdu Qingyang Public Security
Late-night courier reporter on the cloud: Xu Ying
Editor: Wang Jingtao