Recently, the "thunder" dialogue of an online car-hailing driver platform made people cry and laugh, which attracted the attention and heated discussions of many online car-hailing drivers.
Loading...
On May 4, an online car-hailing driver took orders as usual, and the funny thing was that the passenger's destination was on the 20th floor of a community, and the platform showed that the passenger was "not delivered to the destination" after delivering the passenger.
It is understood that after the driver found that the platform detected that "the passenger was not delivered to the destination", he immediately contacted the online car-hailing platform to reflect the matter, and the customer service staff replied: Yes, I am sure that the passenger places an order to the 20th floor, and the driver must send the passenger to the 20th floor, and requires the driver to carry the passenger on the 20th floor.
Until May 9, the online car-hailing platform issued an announcement saying that the platform leader attaches great importance to this matter, and such an answer to the customer service has affected the company's reputation, and the customer service staff will be punished.
User Comments:
Some netizens placed orders on the platform, but the driver's answer was unexpected! There is nothing wrong with what the driver said!
The destination is in bed, and you have to hold it on the 20th floor and put it on the bed!
After the incident was exposed, netizens took a taxi on the platform, but the driver did not send it upstairs, and the complaint came.
What do netizens think about this? Welcome to leave a message in the comment area!