"The computer with an insured price of 40,000 yuan, Debang is only willing to compensate the customer for 1,250 yuan."
Now the express market is not a monopoly, I thought that in this competitive situation, the express companies will be in line with the customer-centric, try their best to serve customers.
It's just that I didn't expect such a big company as Debang to lose the guests' valuables due to their own responsibilities, but afterwards it was all kinds of perfunctory and delayed, which is really a big bully.
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Recently, a man left Beijing after 8 years of hard work and returned to Shanghai, and shipped all his belongings home by express, with a value of about 150,000 yuan.
Unexpectedly, the next day Deppon Express called and said that the express car had caught fire and the man's belongings had been burned down.
When talking about the issue of compensation, the man said that his things were worth about 150,000 yuan, but Deppon Express didn't care about these and said that he was only willing to pay 10,000 yuan.
And the computer with an insured price of 40,000 yuan, Deppon Express is only willing to give 1,250 yuan, so what is the significance of this insurance? Debang is too creditless.
Netizens are hotly discussed
Deppon Express can persist until now, there should be his way of operation. But when this kind of thing happens, it is the store bullying customers, and this is not an example, look at the experience of netizens, the service attitude is very poor when something happens, and the problem is very perfunctory.
In fact, it is understandable that there is a problem, but it is necessary to solve it seriously and responsibly, which is the attitude that an enterprise should have, rather than slandering customers again and again.
Of course, Deppon Express should have his good side, otherwise it would not be possible to occupy a large share of the market. It's just that at least there should be integrity, what's the point of this insurance.
What are your thoughts on this?