According to the latest data from the Ministry of Transport, the total number of cross-regional people in the whole society reached 1.358 billion during the period, with an average daily average of more than 270 million people, an increase of 23.7% over the same period in 2019. In the face of surging travel demand, city market stations and popular scenic spots have ushered in a test of urban travel services.
Nowadays, more linkage of the travel industry provides more quality and quantity passenger transport services for peak travel around the holiday season; At the same time, the support and dynamic adaptation of digital technology are also greatly improving the efficiency of urban travel. Core transportation hubs such as Shenzhen, Wuhan, Shanghai and Hangzhou have all introduced relevant measures tailored to local conditions, so that people can enjoy the "mobile China" during the holiday.
For example, under the guidance of local transportation authorities, AutoNavi has cooperated with the online car-hailing platform to coordinate and link with the travel ecology of various places to meet the challenges of urban travel services by organizing and guaranteeing fleets, implementing special training, launching incentive measures, and organizing volunteer services.
In Shenzhen, Wuhan, Shanghai, Hangzhou and other places, AutoNavi has cooperated with online car-hailing platforms to set up a support team, and launched incentive measures for station orders, guiding drivers to go to stations to take orders, ensuring station capacity during peak passenger flow periods, and improving the efficiency of station passenger flow control.
(Photo: Wuhan Station, AutoNavi Taxi and ecological partner "Fengyun Travel" set up the "May Day Guarantee Team")
In addition, in order to alleviate the congestion problem during the holiday, the transportation authorities in many places have deployed in advance to set up online car-hailing pick-up and drop-off points in places where passenger flow is concentrated, such as stations and popular scenic spots. To this end, AutoNavi Taxi also provides accurate path planning capabilities and navigation services for the online car-hailing platform based on the upgrade of the road network, and upgrades the intelligent boarding and drop-off points, so that the transportation authorities can flexibly adjust the pick-up and drop-off locations of the online car-hailing according to the real-time traffic conditions, so as to realize the rapid convergence of drivers and passengers, and stop and go.
In Shenzhen, in order to ensure the orderly travel of the station, Shenzhen North Railway Station has added a special boarding point for online car-hailing to solve the problem of "car looking for people" and "people looking for cars", and effectively alleviate the problem of online car-hailing queue congestion. Under the guidance of the transportation department, AutoNavi has adjusted the ability of online car-hailing navigation services and intelligent boarding and boarding points in real time based on the upgrade of the road network.
At present, AutoNavi Taxi can provide accurate guidance of the official pick-up point for passengers who call a taxi on their mobile phones through functions such as real-life pictures and AR navigation, helping drivers and passengers to quickly converge, thereby improving travel efficiency.
(Photo: AutoNavi Taxi guides passengers to the official pick-up point)
Under the guidance of the Shenzhen Municipal Transportation Bureau, AutoNavi also cooperated with ride-hailing partners to organize a volunteer team during the May Day period to provide passengers with guidance services to the new pick-up points, which was widely recognized and praised by the public.
Online car-hailing is an important force to serve tourists and ensure the operation of cities. Service quality and passenger experience are related to the reputation of the travel industry and the image of the city. On the eve of the "May Day" holiday, AutoNavi Taxi and local cooperative online car-hailing platforms jointly organized special training on holiday services.
Taking Hangzhou as an example, in the face of a record number of tourists in Hangzhou's West Lake Scenic Area, the online car-hailing platform "Timely Car", which cooperated with AutoNavi Taxi to provide travel services for Hangzhou, not only launched the corresponding driver safety driving training and special service standard training, but also provided mineral water, masks, alcohol wipes and other warm materials for the vehicles. "There are many tourists who go to the West Lake Scenic Area in Hangzhou during the holidays, and in order to implement the relevant service measures of the Hangzhou traffic management department, we have completed the special training for more than 20,000 drivers one month in advance, and comprehensively consider the travel experience of tourists in Hangzhou." Introduction of the relevant person in charge of timely use of the car.
(Photo: AutoNavi Taxi Ecological Partner "Timely Use of Cars" Conducts Special Training for Drivers)
This year's "May Day" holiday ushered in a strong wave of tourism and travel boom, but with the injection of digital technology and the linkage guarantee of travel ecology, all localities have explored a new solution concept in this test of travel services - ecological progress, which is convenient to cope with the arrival of subsequent holidays and other travel peaks, and better help the cultural tourism industry release its potential.