Peninsula all-media reporter Zhang Chao correspondent Cui Mei
The family doctor contract service is a new community health service model, which mainly provides comprehensive medical and health services for residents in the jurisdiction by the medical staff of the community health service center. The Sanlihe Community Health Service Center of Jiaozhou City has continuously optimized the contracted service model of family doctors, and set up 22 family doctor teams to play a positive role in promoting the development of medical and health services.
Relying on the integration of medical treatment and prevention, a chronic disease management center has been established
In recent years, chronic diseases such as hypertension and diabetes have seriously affected the health of the public, as a grassroots medical institution, the center actively helps residents in the jurisdiction to improve their health level, comprehensively promotes the integration of medical treatment and prevention, and provides a full range of health management services for residents in the jurisdiction, including chronic disease screening, chronic disease management, complication screening services, etc. We have set up general outpatient clinics, expert clinics for grassroots famous doctors' workstations, and health education service desks for the integration of medical care and elderly care to provide one-stop services for residents with chronic diseases, including family doctor contracting, diagnosis and treatment appointments, chronic disease management, and health check-ups. When residents come to the community health service center for treatment, the doctor will screen for complications on the basis of analyzing the residents' illness, and if there are complications, they will contact the medical community hospital and refer the patient to a higher-level hospital to provide follow-up treatment.
Individualized service programs are implemented according to individual needs
The center gets rid of the shortcomings of the limited level of primary medical technology, adds special service projects such as oral diagnosis and treatment, CT room, and postpartum rehabilitation, seizes the outstanding advantages of centralized coverage of the grassroots population and more convenient medical treatment, and relies on public health service projects to provide health management for residents in the jurisdiction throughout the life cycle, and carries out personalized service projects in combination with the actual needs of residents in the jurisdiction.
Conduct a comprehensive analysis of the contracted service policy of family doctors, carry out personalized service projects for chronic diseases, and allow residents in the jurisdiction to enjoy complication screening services at preferential prices, including peripheral neuropathy screening, fundus screening and carotid plaque screening, so as to achieve accurate management of chronic diseases, timely understand the damage status of target organs of patients with chronic diseases, and formulate treatment plans for intervention at the first time, so as to reduce the disability rate.
In view of the gradual increase in the incidence of chronic obstructive pulmonary disease, pulmonary nodules and lung cancer, we will carry out personalized lung disease service projects, provide lung function screening services for residents in the jurisdiction, detect abnormal lung function early and provide intervention guidance, and assist in the timely early detection of pulmonary nodules and lung cancer.
In order to meet the needs of residents in the jurisdiction for physiotherapy services and help residents improve shoulder and neck pain, low back and leg pain, etc., the Traditional Chinese Medicine Center has launched a personalized service project of traditional Chinese medicine physiotherapy, where residents can check the physiotherapy items they need in the form of an order, and the physiotherapy doctors will formulate personalized and targeted physiotherapy services.
Carry out personalized service projects for mothers and infants, and residents in the jurisdiction can choose corresponding items for inspection according to their own needs. Provide preferential prices and high-quality services for the contracted projects with large demand for residents, such as blood routine testing, breast cancer screening, cervical cancer screening, children's vision screening, and children's trace element testing.
Mobilize the enthusiasm of the team and transform the concept of medical care
Combined with the contract process of family doctors, the work of the contracted service team was refined, doctors, nurses, and rural doctors were mobilized to participate in all links, and the performance appraisal mechanism was further optimized, fully reflecting the principle of more work and more rewards. On the other hand, the process of family doctor contracting should be simplified to improve service efficiency.
Strengthen medical staff's full understanding of the importance of signing personalized service projects, fully understand the significance of disseminating health knowledge, and take the initiative to provide assistance to residents; Continuously improve their business capabilities to quickly identify common diseases and find treatments for these diseases; Continue to improve the level of communication, communicate well with residents who come to the clinic, and effectively improve the satisfaction of the masses.
In the next step, the center will carry out accurate positioning on the basis of a comprehensive analysis of the policies and measures of the contracted service of family doctors, actively play the role of policies to benefit the people, change the service concept, implement personalized service projects, mobilize the enthusiasm of the service team, improve the contract recognition of residents, and make the family doctor team the most solid "medical" support for residents.