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On May 4, a woman was resting at a hotel in Xiangfen, Shanxi, and at about 11:20 a.m., the woman was awakened by the sound of the door hitting the anti-theft chain!
According to the woman, she was resting in the hotel and sleeping naked, and after the anti-theft chain hit four or five times, she quickly put on her clothes and was about to pick up her mobile phone to record a video, but the person outside the door had already left.
Afterwards, she quickly plugged in the landline phone line in the room, called the front desk to ask what was going on, and the reply was that the staff checked to see if there was anyone in the room!
The woman was obviously not satisfied with such a reply, so she called the police, and after the police arrived at the scene to understand the situation, they said that such a matter needs to be negotiated between the guest and the hotel!
But what made the woman angry was that when she asked to see the monitoring of the hotel corridor at that time, she was rejected by the hotel, and after the fact, she had no choice but to leave the hotel and chose to be exposed!
On May 5, the reporter contacted the hotel involved, and the hotel staff said that the incident happened at about 11:20 a.m., knocked on the door twice, and the guest did not respond, so the waiter chose to open the door to take a look, and saw that the door was locked to prove that there were people inside, and left.
Seeing this, there are a few questions, the landline phone line in the guest room was unplugged, is it unplugged by the guest? I wonder if the front desk has called the guest to urge the guest to check out?
If the front desk called and didn't get through, and then asked the waiter to take a look, after the waiter knocked on the door a few times and still didn't get a response, I think the waiter tried to open the door is forgivable!
Netizens hotly discussed, and some netizens expressed support for the waiter's approach
Some netizens questioned and reminded that the check-out should not be called? The problem is that the line of the phone has been unplugged, and it is very likely that the guest has pulled it himself!
Some netizens focused on sleeping naked, thinking that it was quite bold to sleep naked in the hotel, and it was okay if it was unsafe, mainly because it might be unhygienic!
There are also netizens who think that the waiter's approach is not wrong, if the room phone is not answered, and there is no response to knocking on the door, the hotel is also worried about the safety of the guests, and also mentioned that their friend's hotel is because they did not enter the room in time to check, there are guests in the hotel accident, and the family comes to make trouble!
There are also netizens who believe that those who have done the guest room know that when it is time to check out, the hotel is to remind, if the phone can't get through, and there is no response to knocking on the door, the waiter can only try to knock on the door to determine whether the room is empty!
The editor has something to say
In my opinion, both sides have their own reasons, from the perspective of the guest, there will indeed be resistance to being opened from the outside, maybe this is caused by the landline phone line being unplugged, if the landline is normal, the front desk should have a phone to ask!
From the hotel's point of view, if they call in advance and don't get through, knock on the door and don't respond, whether it is for the safety of the guests, or for the sake of room rounds, it is reasonable to open the door, and the service staff also left after seeing the anti-lock!
But the only thing I don't understand is why the hotel refuses when the guest wants to check the hotel monitoring? Whether there are other reasons, we don't know, but from the content that has been exposed now, in my opinion, there is no problem!
What do you think about this?