Recently, netizen "Fat Cat" passed away in Chongqing due to emotional problems, and many netizens spontaneously sent him takeaway to pay tribute, and some businesses were exposed to sending empty bags.
Among them, Tea Baidao was complained, and some netizens sent the takeaway ordered by the fat cat but it was white water. Today, "Tea Baidao Boiled Water" rushed to the first place in the hot search.
Screenshot of netizen comments
On the afternoon of May 3, @茶百道ChaPanda issued a statement on the boiled water incident——
After learning what happened to the "fat cat", we were deeply saddened and regretted. In response to the problem that everyone fed back to us, "the takeaway ordered by the fat cat is delivered to the white water", we have set up a special working group to investigate as soon as possible, and the results of the investigation are now announced as follows.
After investigation: At about 1 a.m. on May 3, Chongqing Luzumiao store received a number of takeaway orders, and the address information was "Yangtze River Bridge". At that time, the only night clerk in the store was convinced that individual pick-ups "had to deliver food quickly...... Other brands are filled with white water or empty bags ......" and other expressions, using purified water to serve meals without authorization, involving a total of about 40 orders.
Chabaidao has always adhered to the values of honesty and integrity. We are extremely shocked and outraged by this act. The store's clerk's unauthorized use of pure water to pretend to be a normal product not only seriously violated the normal production standards of Chabaidao, but also seriously deviated from the values of Chabaidao and crossed the red line of brand management and the bottom line of social morality.
At present, we have asked the store to fire the employees involved, deduct the store deposit in accordance with the company's store management system, and close the store to terminate the contract in accordance with laws and regulations. For the orders involved, we have asked the stores involved to refund all of them, apologize one by one, and give cash compensation of 10 times the amount of each order in accordance with the requirements of relevant laws and regulations.
At the same time, Tea Baidao also decided to donate an additional 1 million yuan to the "Tea Baidao Love Fund" of Sichuan Youth Development Foundation in the name of "Fat Cat" for public welfare projects of caring for teenagers. The deceased is gone, and those who come can be traced. We bear the hardships of life together.
In addition, a number of brands were exposed by netizens to be empty.
Wallace also rushed to the hot search.
Some netizens asked under Wallace's official Weibo, and the official blog responded: "I have urgently understood the situation, and I will deal with the stores and relevant personnel involved as soon as possible." ”
Source: Orange Persimmon News, Sina Weibo, @茶百道
SFC
Editor: Jiang Peipei, Intern: Dong Danlin
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