On May 1, netizen Ms. Zhou posted
He and his family stayed at the Homeinn Hotel in Guiyang City, Guizhou Province
(Guiyang Railway Station Qingyun Market Store).
The room shower was found to have a fecal-like foreign body sticking to it
On the same day, the display in the direction of the liquor store
The hotel was the first time after the incident
Arranged for staff to deal with it
Netizens posted pictures
Foreign objects were found in the hotel shower, and the customer said that he had put water to rinse his mouth
According to reports
The information posted by Ms. Zhou shows
He and his family died on the evening of April 30
Check in to Home Inn Guiyang City
(Guiyang Railway Station Qingyun Market Store)
That night, his daughter was bathing in the shower
A fecal-like foreign body was found on the shower in the room
Ms. Zhou said
"My daughter has already brushed her teeth and rinsed her mouth with water from the sprinkler
I'm afraid of some disease."
At the same time, she said
"The hotel refuses to admit that this is an oversight in their work"
May 1
The hotel involved told reporters
The incident occurred on the evening of April 30
After the incident, the hotel arranged staff to deal with it as soon as possible
"This is the first time this has happened to our hotel
There are no clear requests from the guests at this time"
At the same time, the hotel involved said
"This foreign object is not necessarily a hotel problem either
Because we are the hotel cleaning aunt
Hygiene will be checked according to the process
When cleaning the room
The cleaning lady will use the shower head to flush the walls
Rinse for a long time
If that were the case, it would have been possible to find out at the time."
On the afternoon of the 1st
Ms. Zhou released again
Chat records with the hotel and indicate the demand
Ms. Zhou said
It is hoped that the hotel will acknowledge the matter in writing
Bear the cost of his daughter's examination and treatment
and make compensation
Ms. Zhou told reporters
"The hotel has to have an attitude first"
Netizen comments
In this regard, netizens think
The hotel has a responsibility
Failure to do a good job of hygiene and cleaning
There are also suggestions from netizens
Go out and stay in a hotel
It is recommended to bring your own shower head or just use a top spray
How do you bring more things to a hotel than to camp?
CCTV published an article on April 29 "How can staying in a hotel bring more things than camping?", which mentioned:
On social platforms, many netizens shared their "must-have things for traveling and staying in hotels": dirty sleeping bags, disposable toilet mats, disposable bath towels, disposable bathtub covers......
"Half of the country" in the suitcase is distributed to these disposable hygiene products, just to be clean and hygienic.
People are paying more and more attention to the hygiene of hotels, taking the budget hotels that most people will choose, some media have found that the primary demand of consumers is a clean and tidy room by sorting out the relevant positive information on online travel platforms. Consumers are paying more attention to room hygiene than they need to be in hotels for ease of transportation.
The "Hygienic Standards for the Accommodation Industry" has clear specifications for the hygienic operation of room service in hotels and other accommodation establishments, such as changing bedding for each guest, cleaning tools for guest rooms and toilets should be separated, and cleaning rags or cleaning brushes for cleaning basins, bathtubs, toilets, floors, countertops, etc. should be separated, etc.
However, the chaos of hotel hygiene that breaks out from time to time still makes consumers who already pay attention to room hygiene feel anxious.
At the same time, even if there are non-standard hygienic operations such as "mixing rags to scrub toilets and handwashing stations" in the hotel, it does not affect the hygiene situation on the surface, and it is often difficult for ordinary consumers to find out, which inevitably increases everyone's anxiety about the hygiene status of the guest rooms.
In addition, some people will worry about whether the hotel facilities have been used inappropriately by other guests, and will bring their own shower heads, folding kettles, etc., focusing on a "troublesome but reassuring".
The hotel industry should go far with "quality", and after all, it is necessary to face the "health anxiety" of consumers.
For hotel hygiene issue events
What do you think?
Do you bring your own supplies when you stay in a hotel?
Source: Southern Metropolis Daily, CCTV, netizen comments
Editor: Xiao Yan