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Recently, the rare strong convective weather in Guangdong is still continuing, and many places have suffered natural disasters such as heavy rain, thunder, tornadoes and hail, and flooded vehicles and forest lodging have occurred in waterlogging "black spots" in many places in the jurisdiction. Sunshine Property & Casualty Insurance immediately activated the emergency plan, dispatched manpower and material resources urgently, and provided 24-hour warm protection to ensure the safety of customers' lives and property.
Up to now, Sunshine Property Insurance has pushed more than 340,000 early warning messages through the Sunshine Car Life App, and has investigated and assessed 259 damage cases, of which 123 have been resolved.
"Don't worry, I'll help you do it online"
Since April 18, Huizhou City has been hit by multiple rounds of heavy rain, and various counties and cities have been affected to varying degrees, and about 1,000 acres of eucalyptus trees in Longmen County's forest planting industry have suffered serious losses. In the face of the sudden disaster, the farmers immediately reported to Sunshine Property Insurance. After receiving the report, the claims adjuster patiently reassured the anxious farmers, and immediately helped the farmers to assess the losses online because the extreme weather was still ongoing. When the weather improved slightly, he immediately stepped on the muddy mountain road to the scene of the incident, used the drone to quickly lock and confirm the loss area, and completed the on-site damage assessment work on the same day, which was well received by the farmers.
"Don't worry, I'm already on my way"
At 5 a.m. on April 28, affected by heavy rainfall and storm, a customer's vehicle in Huizhou was damaged by flooding, Sunshine Property Insurance received the report to understand the case in detail, comforted the customer and rushed to the scene to investigate and assess the damage as soon as possible in the rain, and simultaneously arranged a trailer to take the initiative to rescue.
"Let's rescue together to minimize the damage"
In Qingyuan, due to the impact of extremely bad weather, the roof of the customer's factory was lifted due to strong winds, resulting in damage to buildings and inventory, Sunshine Property Insurance immediately rushed to the scene after receiving the report, verified and confirmed the damage at the scene, guided the customer to sort out the loss list, assisted the customer in rescuing the damaged property, and strived to minimize the customer's loss.
"Hurry up and get out of the way, we'll be there later"
On April 27, hail disaster weather occurred in many streets in Zengcheng District, Guangzhou, and the canopy of Zhucun Street New Market was damaged by hail. After receiving the customer's call, the surveyor of Sunshine Property Insurance immediately guided the customer to take emergency shelter in a safe area. The next day, after the weather eased slightly, I quickly rushed to the scene to take photos and investigate to confirm the damage.
There are always figures in a hurry, and there are also figures who are firmly guarding. At present, the post-disaster claim settlement is still ongoing, and Sunshine Property Insurance will continue to strengthen the risk warning, optimize the safeguard measures, ensure the implementation of customer rights and interests, quickly close the case to reflect the speed of the sunshine, and make every effort to fight against strong convective weather and be the warmest "guardian".